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Customer reviews

Rating 4.5 out of 5 stars with 1182 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are impressed with the KX-TGD564M's ease of use, sound quality, and range. Many also appreciate the call blocking feature and the talking caller ID. While some users noted the speakerphone volume could be improved and the size of the phone might be a concern for some, the overall feedback highlights a positive user experience. The answering machine functionality received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,182 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom she was tired of cell phones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth capability is exaggerated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other features work well enough, but the exaggerated claim about Bluetooth capability really upsets me. My wife and I both don't like holding a phone for an extended period, so we always want a phone with a headset jack. Jacks seem to be not offered anymore, but Best Buy claims that the TGD564 has Bluetooth capability. What they don't say is that there is a very short list of Bluetooth devices that will work on this phone, and none of the ones on the list are sold by Best Buy. When I bought the Panasonic phones the salesman recommended the BlueParrott headset, but it definitely did not work. The Panasonic packaging also implied that these phones could work with a headset. It is also very difficult to contact anyone at Panasonic for help. There hours are only 8-5 EST and M-F. By the time I got help the 30-day return limit for Best Buy had passed for the Panasonic and a rather pricey headset.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Easy to install, works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VM can be checked from any of the phones, not just the main phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reception range. I get a signal anywhere on my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my elderly parents. Very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Especially the number block function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very good phone system for the entire house.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the phone and its many features it offers me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the real time blocking and the keys light up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    connects to our phones with out issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connects to our phones with out issue.mmmmmmmmmmmmmm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far, So Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to know the system. Will check in later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones have nice large dial pads for my Mom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1yr of perching the phone, had to take them back started making a cracking noise, and couldn't hear anyone any more, I glad I purched the 2yr warranty, if you buy them get the warranty, you'll need it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this 4 phone setup to replace two 2 phone units. Does not have the same capabilities or qualities as what it replaced, but it serves our purpose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone but I do like that it has 4 handpieces.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not take up much space. It lack's a light at the tip to inform you that you had an incoming call. The Positioning of the answering buttons to get a call that has come in seem backwards.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice phones but not the easiest to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Panasonic phones do not have the features like the ATT phones. I am sorry I did not get the ATT phones. The Panasonic phone is harder to use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    panasonic Link2Cell Dect 6-0 cordless phone system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed. our home line is actually a verizon cell line plus we have 2 cell (smart) phones. we like the incoming phone call and text message announcements and will keep the system for that feature alone. the quality of cell phone calls through the panasonic phone system is sub par. the voice sound crackles and breaks up . People on the other end comment that our voice is not clear. so for phone calls we always use our smart phones, but like the announce feature

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Kindly be informed that the quality for the cellular calls depends mainly on the Bluetooth connection and cell reception. Please, make sure the cell phone is within the base unit Bluetooth range. Panasonic

  • Rated 3 out of 5 stars

    OK- I’m disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have purchased the next step up on the phones for an additional 25.00 dollars. The phone itself is ok - but my previous phones were better than the new phones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as previous Panasonic phones Ringer volume not loud enough

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback. We are sorry the volume level of this product doesn't meet your needs. You may benefit from purchasing the Panasonic KX-TGM450S Amplified Cordless Phone with Answering Machine. This will give you much more flexibility to adjust the volume." Panasonic

  • Rated 3 out of 5 stars

    Good sound quality, but had an issue

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shortly after purchasing, the display on the base handset started going in and out. We pretty much leave that one on the base and use the others.

    No, I would not recommend this to a friend