Customer Ratings & Reviews
- Model:
- KX-TGD564M
- SKU:
- 5779802
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the KX-TGD564M's ease of use, sound quality, and range. Many also appreciate the call blocking feature and the talking caller ID. While some users noted the speakerphone volume could be improved and the size of the phone might be a concern for some, the overall feedback highlights a positive user experience. The answering machine functionality received mixed reviews.
This summary was generated by AI based on customer reviews.
Bluetooth connectivity to cell phone does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed the manual to set up the bluetooth connection with cell phone, it does not work. Tried many times, failed.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for contacting us. On the following link you will find the full manual of the device.
Please go on page 45 and you will have the bluetooth connections till page 48.
http://help.panasonic.ca/viewing/ALL/KX-TG3760/OI/TGD562_PNQX8351YA/TGD562_PNQX8351YA.pdf If you have any questions please contact our tech support. https://shop.panasonic.com/contactus , Mon-Fri, 9am-5pm EST,
Doesn't do the one thing I needed most
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason I purchased this phone system was to be able to use with a blue tooth headset. It pairs easily with the headset, you just can't use it to make or receive calls. Apparently the tech support people don't have knowledge of how to make it work or that this phone even exists.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your valuable feedback. Your Bluetooth headset must support the
Headset Profile (HSP) specification for compatibility. Please check with the Manufacturer of the headset.
- Pros mentioned:Ease of use
Hand held phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these phones easy to set up and buttons easy to read
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand customer's experience and improve our products.
Very good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extensions are working well and the charge stays.
I would recommend this to a friendInadequate and unreliable for business
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not record every message, can hear message being left but does not record and messages not full. Drops calls and indicates please wait on display panel. Service provider confirmed no line issues, phone tech support blames phone line.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Dear customer, thank you for your review. We're sorry for this experience. In order to investigate the issue with the unit please contact our online chat support and we will gladly assist you: https://shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
It felt small in my hand not easy to grip
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the price and having 4 phone just wished it held better
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Dear customer, thank you for your comment. If you need any assistance with this unit please reach out to our online chat support: https://shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
Overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Same exact phone set was $40 cheaper at Sams Club.
No, I would not recommend this to a friendWould not recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my mother, they worked great for the first 9 months. After that, they stopped working correctly. They work on and off for about a week, then they just completely stopped working.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you experience technical issues with the product, we would be more than happy to assist you further. The best course of action would be to contact our support team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST at your earliest convenience.
Worse than poor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing . The quality of the voice is dreadful. The. poor attempt to translate into English is laughable, I wish I had purchased another system.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for reaching out! Considering the situation you are experiencing, the best course of action would be to contact our Customer Care team by accessing the live chat option under the Support tab on our website.
Stopped working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main handset stopped working correctly within months if purchase. Not a good buy.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing your telephone problem to our attention. We sincerely apologize for the telephone's failure and the inconvenience it caused. New Panasonic telephones include a 1-year parts and labor warranty. We recommend that you reach out to our tech support team via chat https://shop.panasonic.com/contactus Mon-Fri 9am-5:30pm est.
Bob
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was not as expected. The sound on the message machine was very poor. Also the sound on the handset was in adequate on speaker phone
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction.
doesn't hold a charge, have to charge every night
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had never ordered this phone and wish I had a chance to return it
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Trish, thank you for reaching out to us. We are sorry to hear that you are having an issue with your phone keeping a charge. We sincerely apologize for the phone's failure and inconvenience it is causing. New Panasonic phones include a 1-year parts and labor warranty. We recommend that you reach out to our tech support team via chat https://shop.panasonic.com/contactus Mon-Fri 9am-5:30pm EST for further assistance.
One phone not agreeing with charger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to know why one of the four phones won't stay on charge without continuing beeping
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your valuable feedback. We always strive to provide high quality products to our customers and the best solution for this matter would be to contact our Chat Team: shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST. We look forward to speaking with you!
Phone cuts out
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone started to cut in and out. No longer returnable. Poor product.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us on the following link:
shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
Not ok for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the wrong phones I didn’t want 2Cell set up Can’t set it up William DeMello
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .William, thank you for reaching out to us. Please contact our tech support team via chat https://shop.panasonic.com/contactus Mon-Fri 9am-5:30pm est.
Very confusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not for a senior. Instructions difficult to understand. I really wanted a simpler phone
No, I would not recommend this to a friendNo good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it. It’s waste of money to buy this junk phone
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The voice on these phones are very loud and clear. Glad i bought it.
I would recommend this to a friend Great Price & Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we moved into our house, we didn't realize there was no phone jacks and after talking to the technical people, they told us to go out and buy a phone system. After researching, this was by far the best deal and the phones have worked superbly with no interference.
I would recommend this to a friendGreat set of phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been buying panasonic phones for years. Found they last along time with no problems. This set is great love the intercom.
I would recommend this to a friend