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Rating 4.5 out of 5 stars with 737 reviews
JoesphB Posted
We had this brand Panasonic phone before and it lasted us 14 years!!! So of course we just bought the same ones.. they improved on the design .. it is lighter and more compact! Very happy with it!
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Hi Joseph! Thank you for the amazing feedback and your loyalty to Panasonic! We're thrilled to hear that your previous phone lasted 14 years and that you're enjoying the improved design of the new model. It's great to know it's lighter, more compact, and working well for you! We truly appreciate your continued trust in our products. - S
Multiuser Posted
I like the call block feature. It’s handy to be able to pair my cell phone with the unit.
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We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
dgaus Posted
Easy to setup and was very intuitive for me by just going through the phone menu. Nice being able to adjust the ringer volume of each individual handset too. Audio quality was perfect as well. Only had it about a month so for longevity I can't answer that one but hopeful that it will last over a decade as our phone cordless phones did. Finding battery packs that worked with the old set was an issue and the ones found never lasted long. This new one comes with and uses rechargeable AAA Ni-MH standard batteries which was nice to help future proof it.
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We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -C
Ziggy Posted
exceptional product works incredibly well all the time.
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Hello Ziggy! Thank you for your fantastic 5-star review! We're so happy to hear that the KX-TGD864S is working so well for you! We hope it continues to impress and become even more useful as you explore features like call blocking, talking caller ID, and the backup battery for power outages. It also includes Link2Cell, so you can connect your mobile phone via Bluetooth and enjoy the convenience of taking calls from anywhere in your home. We truly appreciate your positive feedback and are always here if you need anything! -C
RosemaryS Posted
Best deal for four home phones ,using two now and have two for back up
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Thank you for your 5-star review, we deeply appreciate it! -M
NancyG Posted
Easy choice of phones. Very easy setup and proof!...It worked!
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We are extremely grateful that you took the time to send us your observation about our product. Thank you so much for this detailed feedback! -C
PaulofCorvallis Posted
This set replaces an older set and the many new functions are really appreciated. The back lit keys are easy to see and the display shows many of the new features are easily accessed.
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Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -C
Bob648 Posted
Love this phone system. Couldn’t be happier. Great price. Easy set-up. Sound is clear when using and announcing callers. Like our last Panasonic system – no doubt it will last many years.
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Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C
Peggyrose Posted
I bought this black cordless phone to replace the old panasonic phones I had.. I found the speakers are not loud enough even on loudest setting, compared to my old panasonic phone. The plastic is much cheaper too. I replaced it twice thinking the speaker was faulty, but realized it is how it was made . decided to keep it since I really needed new set of phones. Would have gladly purchased the older one, but it was discontinued. The picture shows difference in speaker.
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Thank you for your feedback! This telephone offers good volume, but it does not have built-in amplification. However, we do have other models available that are specifically designed with amplified features. These amplified models provide enhanced volume and clarity to cater to specific hearing needs. If you require amplified functionality, we recommend considering one of our specialized amplified telephone models. -M
NeedaPhone Posted
Couldn’t get one phone to communicate with the base, it would charge but not find the base.
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Hi there! Thank you for your feedback. We’re sorry to hear about the issue you experienced with one of the phones not connecting to the base. We recommend to register the handset with the main base unit again if possible by following these steps: 1. on the handset, please press MENU then the button [#] and type 130; 2. on the base unit, please press and hold [LOCATOR/INTERCOM] for 5-6 seconds; 3. on the handset, please press [OK]. Your input is valuable, and we’ll share it with our team as we work on improving our products. We appreciate you taking the time to let us know about your experience. - F
STEPHENM Posted
This phone works very well, with some caveats regarding the optional "connect to a cell phone" feature. This is not a problem, just not a feature that does more than what it's specified to do. This works through the whole house using a landline phone service (POTS). Optionally, you can connect one or two cell phone lines to it and then use this system to answer call and dial out using the handset as if it was your cell phone to pass the cell phone call through this system. (This might not make sense, but essentially, it can serve as a set of extension handsets to your cell phone.) The feature does work albeit with some callouts. 1. It's not really using a landline service, so some features, such as the answering machine part of the base, do not work because a cell phone service does not have the right technical electronic specification to be a landline service. That is, you don't get a dial tone, along with other things. So this base unit and handset can make calls fine and answer calls fine that pass through your cell phone. But the base unit won't take a message because the the cell phone passthrough doesn't have a dial tone. The answering machine listens for that, doesn't hear it, and thus does not take a message. 2. When you set this up to connect to your cell phone for calls, your cell phone also will not take a message. I don't know why, but it's weird. If you need this phone to link to one or two cell phones just for calls, it's fine. The technique to dial out is a bit unusual - you first press the number keys for the phone number and then press the CELL key, for example, but it answers a call just with the green ANSWER button. This unit is not a bad deal! If you want to link your cell phone to this unit to extend the range for making and answering calls, it's great. It's just not going to be able to record messages, and your cell phone won't, either.
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Hello there! Thank you for such a detailed and thoughtful review! We're thrilled to hear that the phone system is working well for your needs and that its ability to extend cell phone functionality has been useful. Your insights about the optional "connect to a cell phone" feature are incredibly helpful, and we appreciate you highlighting both its strengths and limitations. It’s great to know it performs reliably throughout your home, and we’re glad it’s meeting your expectations overall. Thank you again for taking the time to share your experience, it means a lot! - F
GeneB Posted
I love this phone -- it is just like my older Panasonic set but a little more updated. And I didn't have to purchase the 3rd satellite. The phones themselves are light weight but have a good feel to them. Volume for ring tone and talking is excellent, and I love the call blocking features.My only complaint is that they take literally the 8 hours to charge, but I guess that also helps with longer talk time. I would highly recommend
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Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. - S
GeorgetteH Posted
I needed to replace my previous cordless phones and this set was exactly what I wanted with 4 phones and an answering machine. The sound is clear and the answering machine is easy to use.
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Hi there! Thank you for your 4-star review. We’re glad to hear this cordless phone set was exactly what you wanted and that the clear sound and easy-to-use answering machine have made it a great fit for your home. We truly appreciate your feedback. - F
SusanS Posted
Excellent phone system! Many features. Easy to set up and use. Works perfectly. I've had many over the years. This the best and most advanced system so far. Content with the purchase.
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We’re thrilled to receive your 5-star feedback! Thank you for being a valued customer and sharing your experience. -C
Sunshine62 Posted
Excellent product. I find this phone set to be easy to set up and use. Great quality.
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Hi there! Thank you so much for the glowing 5-star review! We're happy to hear that setting up and using your new phone system was a breeze. We take pride in delivering quality you can count on, and your feedback truly makes our day. Here's to many clear and reliable conversations ahead! - F
mdrobhi Posted
I am experiencing a bit of hearing loss and find this phone has great sound quality. I've had no issues understanding conversations. Also, the user's manual makes it easy to program the phone for my individual preferences. The only strange thing was that I kept hearing a voice in another room of my house - it took me a while to figure out one of my handsets was out of battery power and it was the handset saying "no battery". Did not see anywhere in the manual that this would happen. Now that I know, it's a good thing since if I misplace a handset and it loses battery power it will be easy to locate.
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Hi there! Thank you for your thoughtful review! We’re delighted to hear the phone’s sound quality and easy-to-use features are meeting your needs. The “no battery” alert is indeed unique, but we’re glad it turned out to be helpful for locating misplaced handsets. Your feedback is greatly appreciated! - S
LindakN Posted
Works great, easy to use. Land line phones are not that accessible
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Hi there! Thank you for your review! We’re glad to hear the phone works great and is easy to use. It’s wonderful to know it’s meeting your needs, thank you for choosing Panasonic! - S
Jules Posted
The phone works real well. Waz very easy to program it and save my phone numbers
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Hi there! Thank you for your review! We’re delighted to hear the phone is working well for you and that programming it and saving numbers was a breeze. - F
John Posted
Bought this for my 80 year old mom who was receiving constant robo calls. This phone is amazing! Stops all robo calls with one ring. Has an instant one touch button to add numbers to the blocked list. Easy to set up and my mom loves the peach and quiet since she’s not getting these calls anymore.
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Hello John! Thank you so much for the fantastic 5-star review! We’re happy to hear that the phone is making such a positive difference for your mom, and bringing back the peace and quiet she deserves. Stopping robocalls with ease is exactly what we designed it for, and it’s wonderful to know it’s delivering just that. Wishing your mom many calm, call-free days ahead! - F
JOHNNYY Posted
Easy to set up and use. Many great features. We use it in the home in kitchen, bedrooms, and living room.
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Hi Johnny! Thank you for the great review. We’re pleased to hear the phone system was easy to set up and use, and that its features are serving your household well in multiple rooms. It’s wonderful to know it fits so naturally into everyday home life. - S