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Rating 4.5 out of 5 stars with 741 reviews
JoesphB Posted
We had this brand Panasonic phone before and it lasted us 14 years!!! So of course we just bought the same ones.. they improved on the design .. it is lighter and more compact! Very happy with it!
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Hi Joseph! Thank you for the amazing feedback and your loyalty to Panasonic! We're thrilled to hear that your previous phone lasted 14 years and that you're enjoying the improved design of the new model. It's great to know it's lighter, more compact, and working well for you! We truly appreciate your continued trust in our products. - S
Multiuser Posted
I like the call block feature. It’s handy to be able to pair my cell phone with the unit.
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We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
dgaus Posted
Easy to setup and was very intuitive for me by just going through the phone menu. Nice being able to adjust the ringer volume of each individual handset too. Audio quality was perfect as well. Only had it about a month so for longevity I can't answer that one but hopeful that it will last over a decade as our phone cordless phones did. Finding battery packs that worked with the old set was an issue and the ones found never lasted long. This new one comes with and uses rechargeable AAA Ni-MH standard batteries which was nice to help future proof it.
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We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -C
Ziggy Posted
exceptional product works incredibly well all the time.
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Hello Ziggy! Thank you for your fantastic 5-star review! We're so happy to hear that the KX-TGD864S is working so well for you! We hope it continues to impress and become even more useful as you explore features like call blocking, talking caller ID, and the backup battery for power outages. It also includes Link2Cell, so you can connect your mobile phone via Bluetooth and enjoy the convenience of taking calls from anywhere in your home. We truly appreciate your positive feedback and are always here if you need anything! -C
NeedaPhone Posted
Couldn’t get one phone to communicate with the base, it would charge but not find the base.
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Hi there! Thank you for your feedback. We’re sorry to hear about the issue you experienced with one of the phones not connecting to the base. We recommend to register the handset with the main base unit again if possible by following these steps: 1. on the handset, please press MENU then the button [#] and type 130; 2. on the base unit, please press and hold [LOCATOR/INTERCOM] for 5-6 seconds; 3. on the handset, please press [OK]. Your input is valuable, and we’ll share it with our team as we work on improving our products. We appreciate you taking the time to let us know about your experience. - F
RosemaryS Posted
Best deal for four home phones ,using two now and have two for back up
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Thank you for your 5-star review, we deeply appreciate it! -M
NancyG Posted
Easy choice of phones. Very easy setup and proof!...It worked!
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We are extremely grateful that you took the time to send us your observation about our product. Thank you so much for this detailed feedback! -C
PaulofCorvallis Posted
This set replaces an older set and the many new functions are really appreciated. The back lit keys are easy to see and the display shows many of the new features are easily accessed.
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Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -C
Bob648 Posted
Love this phone system. Couldn’t be happier. Great price. Easy set-up. Sound is clear when using and announcing callers. Like our last Panasonic system – no doubt it will last many years.
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Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C
Peggyrose Posted
I bought this black cordless phone to replace the old panasonic phones I had.. I found the speakers are not loud enough even on loudest setting, compared to my old panasonic phone. The plastic is much cheaper too. I replaced it twice thinking the speaker was faulty, but realized it is how it was made . decided to keep it since I really needed new set of phones. Would have gladly purchased the older one, but it was discontinued. The picture shows difference in speaker.
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Thank you for your feedback! This telephone offers good volume, but it does not have built-in amplification. However, we do have other models available that are specifically designed with amplified features. These amplified models provide enhanced volume and clarity to cater to specific hearing needs. If you require amplified functionality, we recommend considering one of our specialized amplified telephone models. -M
EdwardC Posted
I am using the KX-TGD 864S to complete a Community Phone system which replaces my land-line. The Community Phone mother segment and the Panasonic base unit reside in our family room, while the Panasonic field units are in our Kitchen, Basement, and Upper floor. Each field unit has a power unit, so my wife and I can make or take phone calls without tackling the stairs. Installation was super-simple, and the system worked 100% perfectly from the start. Lastly, we are saving money every day.
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Hello there! Thank you for the 5-star review. We’re delighted to hear the KX-TGD864S was simple to install, worked perfectly right from the start, and fits so well into your home setup by making calls more convenient throughout the house. It’s especially great to know it’s also helping you save money every day. - F
STEPHENM Posted
This phone works very well, with some caveats regarding the optional "connect to a cell phone" feature. This is not a problem, just not a feature that does more than what it's specified to do. This works through the whole house using a landline phone service (POTS). Optionally, you can connect one or two cell phone lines to it and then use this system to answer call and dial out using the handset as if it was your cell phone to pass the cell phone call through this system. (This might not make sense, but essentially, it can serve as a set of extension handsets to your cell phone.) The feature does work albeit with some callouts. 1. It's not really using a landline service, so some features, such as the answering machine part of the base, do not work because a cell phone service does not have the right technical electronic specification to be a landline service. That is, you don't get a dial tone, along with other things. So this base unit and handset can make calls fine and answer calls fine that pass through your cell phone. But the base unit won't take a message because the the cell phone passthrough doesn't have a dial tone. The answering machine listens for that, doesn't hear it, and thus does not take a message. 2. When you set this up to connect to your cell phone for calls, your cell phone also will not take a message. I don't know why, but it's weird. If you need this phone to link to one or two cell phones just for calls, it's fine. The technique to dial out is a bit unusual - you first press the number keys for the phone number and then press the CELL key, for example, but it answers a call just with the green ANSWER button. This unit is not a bad deal! If you want to link your cell phone to this unit to extend the range for making and answering calls, it's great. It's just not going to be able to record messages, and your cell phone won't, either.
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Hello there! Thank you for such a detailed and thoughtful review! We're thrilled to hear that the phone system is working well for your needs and that its ability to extend cell phone functionality has been useful. Your insights about the optional "connect to a cell phone" feature are incredibly helpful, and we appreciate you highlighting both its strengths and limitations. It’s great to know it performs reliably throughout your home, and we’re glad it’s meeting your expectations overall. Thank you again for taking the time to share your experience, it means a lot! - F
cipher469 Posted
I bought this phone system to replace a similar Panasonic system that has given me over 10 years of service. It developed some issues, so I decided it was time to update. I searched BB for a suitable Panasonic replacement. I needed 5 stations, so I also purchased a matching single handset. The new system has updated common features as well as several new ones. Key features include: *Bluetooth connectivity for 2 mobile phones so you can make and receive on any of the handsets. This is helpful to me, because, in a two-story house, I very often forget the mobile on whichever floor I was on prior to a call. *Call Block: Automatic Call Block can block known robocalls before the phone rings. With Telemarketing Call Block, you can block those calls. One-Ring Scam Alert helps with “one ring” scammers. Plus, you can manually add up to1,000 numbers using the red “Call Block” button on the handset. This came in handy on the first day of the new phone’s usage. *Two-way recording records calls with the push of a button. Helpful when pen and paper aren’t nearby. *Bi-lingual Talking Caller ID: The options are English or Spanish. If you miss a call, up to 50 missed callers can be remembered for callback. *Each handset and the base have a backlit screen so names, numbers, etc. can be easily read. Plus, up to 3,000 numbers can be entered automatically or manually into the directory. * Large, easy to read numbers on each handset is a definite plus. They’re about 2x larger than on my old set. *Long battery life! In Eco mode and a fully charged battery, talk time is estimated to be up to 10 hours. Standby time is estimated to be up to 5 days. All rechargeable batteries eventually die, but from my experience with my prior Panasonic system in the10+ years of use, no batteries needed replacement until around year 6 or 7. There is much more that can be said about this excellent phone system, but I hope this gives you enough information to help with a buying decision. I would recommend it to a friend.
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Hi there! Thank you so much for your incredibly detailed and thoughtful 5-star review! We’re happy to hear our phone system is living up to your high expectations and carrying on the legacy of your previous Panasonic model. It’s wonderful to know features like Bluetooth connectivity, call blocking, and two-way recording are making a real difference in your daily life, especially across a two-story home! We designed this system with user convenience and reliability in mind, and it’s fantastic to see that reflected in your experience. Your insights about battery life and the large, easy-to-read displays are especially appreciated. Thanks for sharing such a comprehensive overview and for recommending us. Here’s to many more years of dependable calls! - F
SusanS Posted
Excellent phone system! Many features. Easy to set up and use. Works perfectly. I've had many over the years. This the best and most advanced system so far. Content with the purchase.
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We’re thrilled to receive your 5-star feedback! Thank you for being a valued customer and sharing your experience. -C
Sunshine62 Posted
Excellent product. I find this phone set to be easy to set up and use. Great quality.
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Hi there! Thank you so much for the glowing 5-star review! We're happy to hear that setting up and using your new phone system was a breeze. We take pride in delivering quality you can count on, and your feedback truly makes our day. Here's to many clear and reliable conversations ahead! - F
Lady Posted
Keep getting message that base unit doesn't have power and then the satellite phones don't work. Don't get as good reception as our previous Panasonic phones did. Think Panasonic did not improve on their newer models.
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Hi there! Thank you for sharing your honest feedback. We’re sorry to hear this telephone system has not matched the experience you had with your previous Panasonic phones, especially with the base unit power message and the reception concerns. We appreciate you taking the time to describe what you’ve noticed, and your comments are valuable in helping us better understand real-world performance. - F
JeffreyB Posted
Nice phones. I like the voice announcing who on is the line before i pick up. I'm not rushed to get a look at the caller id before picking up.
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Hello there! Thank you for the 5-star review, it's great to hear you’re enjoying the phones and that the voice announcement feature is making calls more convenient by letting you know who’s on the line before you pick up, so you don’t have to rush to check caller ID. - F
mdrobhi Posted
I am experiencing a bit of hearing loss and find this phone has great sound quality. I've had no issues understanding conversations. Also, the user's manual makes it easy to program the phone for my individual preferences. The only strange thing was that I kept hearing a voice in another room of my house - it took me a while to figure out one of my handsets was out of battery power and it was the handset saying "no battery". Did not see anywhere in the manual that this would happen. Now that I know, it's a good thing since if I misplace a handset and it loses battery power it will be easy to locate.
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Hi there! Thank you for your thoughtful review! We’re delighted to hear the phone’s sound quality and easy-to-use features are meeting your needs. The “no battery” alert is indeed unique, but we’re glad it turned out to be helpful for locating misplaced handsets. Your feedback is greatly appreciated! - S
KayS Posted
reasonable price for a quality product. Battery life is decent, displays are well-lighted and phones are easy to use. Very satisfied with the purchase.
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It's fantastic to receive your 5-star review! We're delighted to know you're satisfied with your purchase. - S
John Posted
Bought this for my 80 year old mom who was receiving constant robo calls. This phone is amazing! Stops all robo calls with one ring. Has an instant one touch button to add numbers to the blocked list. Easy to set up and my mom loves the peach and quiet since she’s not getting these calls anymore.
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Hello John! Thank you so much for the fantastic 5-star review! We’re happy to hear that the phone is making such a positive difference for your mom, and bringing back the peace and quiet she deserves. Stopping robocalls with ease is exactly what we designed it for, and it’s wonderful to know it’s delivering just that. Wishing your mom many calm, call-free days ahead! - F