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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,656 reviews
  • Rated 5 out of 5 stars

    Simple and familiar remote for playback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this purely for watching DVDs and Blu-Ray movies on my PS4, and for basic functions, it performs as advertised. Simple and intuitive, as any basic remote should be. If you're looking for the basics (play, pause, fast forward, rewind, menu, etc.) you'll be pleased. I haven't attempted utilizing it for anything beyond, so I can't speak for those features, but if you're like me and just want to control simple and typical commands in a familiar form factor, it fits the bill. Much more appropriate than using a game controller, and the price is right. Setup was quick and painless.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does what is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the PS3 one, since this one goes to sleep automatically, but gets the job done. Doesn't come with battery's so make sure u have some on hand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job... Sort of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume punch through to your soundbar doesn't work, but that's okay, since I could never get it to pair with my Samsung soundbar anyway. I contacted both Samsung and pdp to no avail. But hey... It can turn on your ps4, so if that's enough for you, rock on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I basically got this remote so I didn't have to constantly take my PS4 controller off the charger to watch Netflix. This remote is perfect for that purpose!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great product and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these remotes... in fact this is my second one (for my second console). They save battery life of your controller when you just want to watch movies or shows, or just not play games. All the buttons needed for the PS4 are on it and easy to navigate. It also can be used "universally" with a few other devices, and it's very easy to sync up and use with your console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and his new PS4. He loves it because he can control everything from this remote and no longer needs to bring his PS4 controller to bed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great substitute for using your controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has more buttons than I think I'll ever need for a PS4 controller, but it works great and battery life so far is great. I'd probably buy the smaller PS4 controller instead if I had to buy one again. You have to wake up the controller after maybe 10-15 minutes of no use. It's not a big deal and if it helps save battery life, then that annoyance is a good trade-off. I use my PS4 to play movies, stream, and watch YouTube far more than actually play video games. Using this over a controller is a far better option and I don't regretting buying this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Necessary Accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use your PS4 as a total entertainment center (movies, youtube, netflix, etc), then we highly recommend the Media Remote. Functionality is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is not as good as the one used to be for the PS3. The PS3 one would recognize when you were doing function on the console or the television. This one does not. Its not a huge pain to click PS4 or TV or cable, when you are using multiple things, but the old one doing it automatically was nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote for PS4 Movie Watchers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more straightforward, and easy to use than the Dual Shock 4 when trying to watch a movie on PS4. Also controls TV and components with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is supposed to do. I used to use my ps4 controller to do everything and this bad boy helps tremendously. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote to control the 4k dvd part mainly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the remote so i wouldn't have to use the game pad to control the movies and such. It does a very good job for that purpose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works greate, has all the features I was looking for and some extras I was not expecting which made it even better. Would have given it five stars but I was not able to get it to fully work with my soundbar I was only able to program the soft keys to my soundbar but other than that it's a great remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Does What It Suppose To Do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote only because my PS4 PRO isn't compatible with my PS3 remote which is a bummer considering that I have to go about purchasing a brand new remote. Luckily I had some reward member points available & was able to get the new PS4 remote basically for free. The remote works fine & does exactly what ti suppose to do. The setup was fairly easy & was ready to go. My only gripe is that it goes into this "sleep mode" where all the button functions stops & so you have to pick up the remote, press the PS button, wait for the response on the tv screen to appear & then they start to work. Other than that it works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must if you watch movies on PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My summary cannot say it any better. I use my PS4 to watch blu ray movies and the VUDU app where I have a lot of digital movies, and Netflix from time to time. Basically, I watch a lot of videos on my PS4. The problem was that whenever I was watching movies I would have to use my gaming controller to control everything and by the end of the movie the battery would be less than halfway charged, which would get pretty annoying, plus my girlfriend doesn't know what buttons to press to operate it. I searched Best Buy just hoping there was some kind of remote and found this. I saw mostly good reviews, but some negative, but I gave it a shot. This thing is WELL worth it! First off, the fact it is a universal remote is amazing because I don't even need to get the TV remote out at all anymore, and the battery lasts so long and it automatically turns off if it is not being used, and then turns back on really quickly if need be. You can navigate everything on the playstation with the remote, maybe even play some games, as long as you don't need to use the joystick. It works so well and is definitely worth the price! I would honestly pay double the listed price for the product I am enjoying so much!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is much easier to use than a controller and you don't have to worry about draining a controller battery. Wish I had bought it a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this remote. Works very well in PS Vue as compared to the PS 3 remote. Seems to go to sleep or get disconnected from the PS 4 quickly and takes too long to reconnect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Remote functionality

    Rated 3 out of 5 stars

    It does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote in hopes that it would save me money and the recharging hassle of constantly using my controller and it definitely does that. But I'm still having to use another remote for the TV and sound system because the PS remote won't communicate with either. Also when powering up the PS4 it takes considerably longer to perform that task compare to the controller, not sure if it's a communication thing or the remote taking longer to wake up than the controller. All in all don't expect too much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    All In One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal PS4 remote simplified my entertainment center. I got my cable, surround sound, TV and PS4 all under control with one remote!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good remote control for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this remote three weeks ago and mainly used for watching Blu-ray during the holidays. The remote works as designed.

    I would recommend this to a friend