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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,656 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for access to streaming videos or DVD playback. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A remote that works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote actually works!!! It is user friendly and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    One hit wonder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works for the ps4 and the DirecTV and my tv love this control

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great universal remote for the PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about this product with it's $30 price tag and the PS4 nearing the end of it's lifecycle. I was also skeptical if it would be able to work with my TV and soundbar. Well, after minimal setup I was able to hook it up to my Samsung Soundbar (HW-J370, from 2015), and my Samsung TV (6 Series from 2017) essentially cutting from three remotes/controllers to just one. I watch a lot of Netflix/Hulu/movies on my PS4 so having a remote is definitely a huge plus. I don't currently have cable so I can't comment on that aspect but I will update my review in the future if that changes. tl;dr: Easy to set up, easy to use, great addition to any binge-watcher's PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Makes watching movies easier than ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. Just don't like how you have to hit the button to get it to work again after not using it a while. It's like the Bluetooth shuts off. Would still recommend though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work for what you need it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works will and easy to set up. It works for what you need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not for me, but seems okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I think this is very pointless to have, and I kept trying to get my bf to not get it, but we ended up getting it for almost free by signing up for the rewards program, so now we have one of these. My bf uses it mostly, and he seems to really like it and how you can control the tv with it and check simple things on his PS4 without having to use the controller. We normally use it when we are watching Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 REMOTE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote if you dont want to use your controller for movies

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 4 out of 5 stars

    Flawless connectivity.. except for firestick.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give it 5 stars, but my firestick won't recognize it when both are in pairing mode. Works for PS4 Pro and my Vizio 42". Found a workaround using an external hard drive and a laptop for the firestick issue, but it would be nice to use the remote. The learning button worked perfect, as the default input button didn't work for the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for my ps4. Almost exactly as its PS3 predecessor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Supurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to pair works well with PS4!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Kinda bad? Not too bad?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects to the PS4 through bluetooth, so it chews through batteries. It also goes to sleep after 15 minutes, and you have to wake it back up. It takes a good 10 seconds to wake up, reconnect to the PS4, and be ready for you to use. It's the best remote I've found for the PS4, but nothing compared to the excellent PS3 media remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this remote to control the console, eject games, etc. I think I just have uncoordinated and/or big fingers, but I don't think I have ever mastered the art of activating the PS4 console of getting it to do what I want it to do. So, I got the remote. Makes everything easier (at least for me). It's a pretty standard remote - so once you link it by Bluetooth to your console, it's pretty easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfect for remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Easy to use. Easier than using game controller.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Works as advertised! Great price...I love Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    This product works great with the PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works with your tv and the PS4. Works perfect!

    I would recommend this to a friend
  • Cons mentioned:
    Button size, Remote functionality

    Rated 3 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is great for people who don't want to turn there controllers on and off when watching streaming services or Blu-rays. The only real issues I have with it are, it has to be turned back on after being idle for a couple minutes and the O button won't work on the Hulu app. (That seems more like a problem with the Hulu app though)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best remote for the PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not perfect but it works well, the PS3 remote seemed more solid in my opinion. I have actually used the universal functions on this remote and they work well except inconsistent with my elite receiver with regard to adjusting the volume , it always wants to adjust the TV . I am mostly happy about not having to charge up my controllers every day anymore and I am glad to use one remote to shut everything down

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional and easy to use product I would recommend

    I would recommend this to a friend