Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $28.99
Clearance
The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,656 reviews
  • Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my brother who wanted a remote to control the blu Ray player features on his ps4. I used the price match guarantee and saved about $5 by showing them the price that Walmart was selling it for, which was great. He liked the gift, I haven't heard any complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    One stop shop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Easily synched with tv, sound bar, cable and of could the PS4. so much easier maneuvering with this remote vs ps4 controllers. Best remote I've ever owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS 4 Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they would have made this remote with the same features as the PS3 remote. It has taken some getting used to but it just not the same.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Not Too Shabby

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this since it was made for my new PS4. The setup was a breeze. I can control my TV, Surround Sound and PS4 all on the same remote! Glad i bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from PS3 remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS3 went kaput on me so I received the PS4 as a gift to replace it. Awesome gift! Went and bought the remote to go along with it. The thing I REALLY love about this remote above the previous version is that it's a universal remote....meaning it now controls my TV, Audio receiver, and the PS4. That is super awesome. Now I don't need 3 remotes in my lap all the time when watching Netflix. I also like that this remote "goes to sleep" and saves on the battery. The layout of the buttons is a bit different than previous model so it's taking some getting used to, but I'm happy about the purchase and very happy that it controls all my stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fine remote if you use PS4 for streaming or movies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote does what it's supposed to do and allows you to leave your controllers off. I was able to program it to my TV but wouldn't program to my surround sound, which is weird since its Sony. Only problem is I'm on my second one. First one stopped working for the PS4 but would work with the TV. Best Buy replaced and second one has worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great except Hulu

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good remote with all the options and convenience for someone using their PS as their main DVD player and online TV viewing machine. The downside is that the back button (circle) doesn't work in the Hulu app so you have to exit and re-enter in order to choose different programs. Very frustrating when shopping for something to watch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have for the blue ray/DVD feature.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is a must have for the blue/ray DVD feature on the PS4. The dual shock controllers are difficult to use when watching video.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent remote.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent remote. Works well. One downside is battery life is pretty dismal since it uses BT for the system. The other downside is that it automatically shuts itself off after a relatively short amount of time, and it takes a few moments to wake back up during which the audio drops out momentarily. I got it for watching videos because the standard controller can be annoying to use as a remote due to its shape. There mat be a setting to change the sleep time that I just have yet to find, but the battery life is the real issue. It is abysmal for a remote. I haven't timed it yet, so I can't really give an accurate estimate. But I did end up getting a set of NiMH batteries to use in it instead. This is my second remote as well. The first one mysteriously up and died on me for not reason. I went to turn it on and the power light blinked once and never came on again. Fortunately, it was still within the return period, but it was odd.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a much needed remote for operating the Blu ray player. Much better than using the controller for watching 3d and blu ray movies

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great but lacking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this remote to be an essential addition to my ps4. Watching a bluray/DVD is much easier to do with this remote. It Is not really billed as a replacement for all of your remotes and it does not control my comcast xfinity equipment, but it does a fine job with an older pioneer receiver and a Vizio tv. All in all I have been very pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than the original version

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one to replace the original one I have after one of my kids broke the battery door. I figured I’d buy a replacement before this model disappears, as I really like it compared to a newer, non-universal model that came out about a year ago. Nothing bad to say about it. I use it to control my PS4, Sony Bravia TV, and Sony STR-DN1080 receiver. If this revised model lives up to the improved, 25% more battery life, even better. Battery life would be the only minor gripe I have about my original release version.

    I would recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 4 out of 5 stars

    Functional, but..zzzzzzz

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works well to control my PS4, tv, av, and cable box... when its awake :( When watching a movie on the PS4 the remote falls alseep and you need to wake it up by pressing the ps or ps4 button before the pause or any other button will work. The other slight issue is there is no l2 or r2 button if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, a remote!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one for the PS3 and when I upgraded to the PS4 I was waiting patiently for one. This makes the movie watching experience much better than using the controller. Definite purchase for those who like watching movies.

    I would recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 4 out of 5 stars

    Great..

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing it that I had hard time finding button to function sumsung smart tv. I still dont know which botton is for to get to "hub" to get the apps. But with ps4 it work beautifully all the button displayes on the control. I did find it little pricey for me.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Bluetooth remote is better than a controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the remote because it is so much better than using a controller to watch netflix or play movies. Bluetooth has great range and you dont have to have it pointed directly at the unit for it to work. I just dont like that the ps4 disconnects the remote after too short a time if you dont push a button. But overall its great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for users who use ps vue like i do makes it soo much easier to change the channels instead of always having your Playstation controller on draining the battery

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    great remote if your streamimg

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS4 for streaming movies. The remote is much better than using the PS4 controller in this case. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this remote to run a few things..works ok for the playstation 4 however not being able to scroll on screen makes it difficult..operating other items was pretty easy..however main purpose was to operate a bose sound system and was never able to set it up..which was very disappointing but good feel for the remote and great size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that it is not a good universal remote for non-Sony televisions. Ooops and there's no back light on the buttons

    I would recommend this to a friend