Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $28.99
Clearance
The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,656 reviews
  • Cons mentioned:
    Pairing

    Rated 4 out of 5 stars

    Nice remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this remote much better than the first PS4 remote but the keypad needs backlighting! Also, this remote seems to have issues pairing with most of my devices so it isn't really as convenient as I expected.

    I would recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 4 out of 5 stars

    Good PS4 remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the remote. I wish it had a voice command option. Other than that , the only issues I have are some of the buttons are very close together and small and the power button on remote does not turn off the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seemlessly with my TV, Sound bar, and Playstation4! Contains all controls necessary. With the PlayStation, it doesn’t seem to work as quickly as the PS4 Controller, but is hardly noticeable. Overall, great value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should have just copied the PS3 Design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it’s a remote control. It works so that’s good. Following the instructions it’s easy to sync to the PS4. My only complaint is that I wish the Play/Stop/Pause buttons were the same size like the PS3 version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Remote to make life easier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this remote was for the sole purpose of making our lives easier. The kids have their playstation 4 plugged in and to use the online functions (netflix) this is so much easier than figuring out whether to push X or O or Z.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the remove for watching blu-rays, but there is a minor annoyance that it appears to go to 'sleep' after a period of inactivity. Pressing the PS button wakes it back up so you can start using it again. Otherwise it works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not As Solid As The PS3 Version

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth sync is not as solid as the PS3's iteration. I have intermittent response issues while the remote still shows connected, this is not a problem with controllers so I doubt it is the PS4 Bluetooth. I plan to swap out and see if the results are the same or if I may have a bad egg...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it needs to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more convenient for you if you like watching movies on your ps4

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little issues setting it up mainly because I wanted to also set it up with my tv. Little difficult understand trying to read the manual but youtubing how to program is really easy to do. It's just like the playstation 3 remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great but the button dont light up so you cannot see in the dark

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the ps4. Easy to setup and with TV and sound bar. I haven't figured out if there is an equivalent to r1 and l1 buttons, but still Happy with the purchase. Easier to use PlayStation vue with the remote.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    works as it should

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it is for energy saving, but it is a bit annoying to pick up the remote and have to re-pair it with the PS4 after it sits for awhile. Just something you have to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what its suppose to do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I wanted to be able to control my TV, PS4, and soundbar without having to use multiple remotes. So far, the remote has done its job splendidly. The setup for each device was easy, and the devices respond to my remote presses quickly. If you have a multi-device setup around your PS4 then this is a solid device to own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Device Sony made for the PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to any PS4 owner, it helps you scroll your system when you just want to watch movies. Also, it reduces your video game controller's battery life which is a double win.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gets the job done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I wouldn't have to use the dualshock 4 for my entertainment needs. The remote gets the job done but like the dualshock 4 battery compared to the dualshock 3. This doesn't last as long as the remote for PS3.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect Companion for PS Vue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that Vue has launched nationwide this is a perfect accessory for regular TV viewing with a PS4 console. The DualShock 4 is great, but the battery life isn't great for sitting around all day with a lightbar while watching shows. As an added bonus, I can also use it to control the audio level (which I previously would have to put down the controller and get a remote for). Not exactly necessary, but a welcome improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS WORKS FOR MY SON PLAYSTATION 4 GAME SYSTEM EASY TO YOURS TOO

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annoying but definitely better than controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the remote the same way someone tries to use a cable remote, but I have noticed some significant flaws with how the remote works. Many of the buttons are similar in feel, so you routinely must hunt and peck instead of having the ability to feel for the right buttons. The channel button does not work for the Vue. There is no light up function for use in the dark. And the remote shuts off quickly after not being used, which forces you to hold the PlayStation button for an extended period of time before each use to make sure it is on. Overall it is certainly better than the controller if you are planning to use PlayStation Vue, but I find myself wishing they stuck with the majority of the design of the PS3 remote or took some hints from other major cable companies.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with this remote so far. Have been using it for about 2 weeks now to compliment PlayStation Vue. I didn't want to watch tv using the gaming controller all the time so this was perfect for us. It controls our surround system, tv and PS4 and we haven't had any issues so far. It's lightweight. My husband was concerned that the price is much less than other universal remotes but haven't had issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Remote for it's price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a solution to controlling my tv, amp and ps4 which this remote works perfectly for and just for $30. Before I had to use 3 separate remotes just to what Netflix and volume control was broken on my amp remote. Now I just need one remote. Just make sure you use manual programing the remote when you start using it. The automatic programing doesn't work.

    I would recommend this to a friend