Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,656 reviews
  • Rated 1 out of 5 stars

    Would be nice if it worked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does not work well with the PS4. It is slow to connect and many of the functions do not work as expected. The Dual Shock controller is the way to go

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of using my controller to navigate the PS4 (mainly through Netflix), so I bought this remote. Syncing to the PS4 and to my TV was irritating, but finally got it to sync/work. But everything works great now!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great remote if it's the NEW model!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this remote for about a year and the audio through your receiver only function did not operate. I noticed a post in a tech forum that PDP had put out a new model. I contacted them at their website and they told me to ship out my old remote and they would ship me the new one at zero cost other my shipping. I received the new remote in a week and it is GREAT! Check with PDP's site if you have the same issue.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Remote for it's price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a solution to controlling my tv, amp and ps4 which this remote works perfectly for and just for $30. Before I had to use 3 separate remotes just to what Netflix and volume control was broken on my amp remote. Now I just need one remote. Just make sure you use manual programing the remote when you start using it. The automatic programing doesn't work.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works as described.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid remote for your PS4 system. I sometimes even use for just navigating around the UI rather than using a controller. Only annoyance, which is unavoidable because the remote uses Bluetooth, is that it turns itself off after a short time to save battery life. I always forget and when I pick it up to use it I have a moment of "What's wrong with this thing?!?" and then remember to press the PS button to turn it back on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great remote for the PS4

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote for the PS4. Made searching for games and movies easier. Would have given it a five star if I did not have to press the PS4 button after 30 minutes of non use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to his remote to go along with using Sony's Vue TV service and to those ends it works very well. If not used for a few minutes it seems to disconnect, but that is the only hiccup in an otherwise smooth experience.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gets the job done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of having my controller stay on for an entire movie and so this was a good resource to use for watching movies and Netflix and what not. If you have had a similar issue then I would for sure suggest this item.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Limited functionality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't expect this remote to work as well as the PS3 remote; it doesn't. Here are a few of the more annoying issues: 1) The "audio punch-through", or the ability to separately control your AV system volume while another remote function is selected (PS4, TV, etc), does not work. This means to control the volume, you have to switch the remote function to "TV" or "AMP" to adjust volume and then back to PS4 for video control. 2) Many of the buttons you'd expect to use to control your applications (circle for back) do not work. When you start delving into the deeper menus, you find yourself stranded without a way to get out! Keep your game controller handy! 3) Bluetooth disconnects quickly, requiring time for the remote to "wake-up" before you can pause, stop, rewind, etc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular addition for the PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the remote for the PS3 so it was a No Brainier for me. I had to have the PS4 remote. It works just as good as I knew it would. Plus I love the slim size. Must have item.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Media Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good media controller for PS4. Works with my TV, and Speaker bar. The only issue the batteries die very quickly. Wish this item had a rechargeable battery, but overall a great way to watch VUE and other media apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    universal remote that works with the ps4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great universal remote... note it is not compatible with older dvd players

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this thing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this because watching Netflix or Hulu on my PS4 seemed impossible to me. By the time I'd get to watch Television, the batteries on both of my dual shocks would be dead because my brother and sister don't put them on the charger. This thing has made it to where I only have to keep up with one remote because I can control the Television volume on it and it's not dead when I go to try and use it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good remote with some issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything I need it to do, but it does time out like the PS4 controllers, so it will not be working if you do not use it very often. Press the PS button and it turns back on, but it is a small annoyance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for my streaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish i could of got it last week when on sale but love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very convenient and I love it. Glad I purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for this ever since I got my ps4. Bought time!

    I would recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it is great except for a few minor nickpicks: The interface on screen has certain buttons assigned to do certain things, but the universal remote does not have them, like the L1, L2, R1, and R2 buttons. so, you have to press the arrow button until you reach that button. Not a deal breaker, but can be a *slight* inconvenience when entering items that require capital letters and or symbols.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my remote for Playstation Vue, Netflix, Vudu as well as Hulu Plus. It's nice to be able to use a remote and not my controller. It will also work with most sound systems and your TV as well, and your cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Works Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with the Playstation Vue service. The remote controls the app just fine. I also have the PS3 remote which works much better. The buttons are bigger, has dedicated L1-L3 and R1-R3 buttons, and responds faster. This remote seems to go to sleep, and takes several seconds to respond after inactivity. That's my biggest gripe about it. It's also pricey at $30. You are able to program it to operate your TV, which is nice. Unfortunately, this seems to be the only remote that works with the PS4. It works, albeit with some minor annoyances. I would have been happier paying around $20 for it.

    I would recommend this to a friend