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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,656 reviews
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Decent when it works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it’s nice to have a remote that works with the PlayStation. It works particularly well with the PSVUE. The major downside is that the remote will just stop communicating with the PS4 despite showing that it is connected. It then requires you to re-pair the device. No rhyme or reason. Quite obnoxious for a PlayStation dedicated peripheral.

    No, I would not recommend this to a friend
    • Brand response from PDP Team
      Posted .

      Hey Trip,

      We apologize for the frustration this product has caused. Please contact our customer service at [email protected] so we can start processing a warranty replacement for you. pdp

  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Pretty good remote

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little over priced. Has way too many buttons and the other more simple model has too few buttons. Theres sometimes connectivity issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Helpful Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have trouble remembering which buttons on your PS4 controller do what when it comes to watching a movie, this remote is definitely for you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 REMOTE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so i wouldnt need to use the ps4 controller while watching tv. It works well enough. Could be a little more user friendly, but for what it is its fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is a must if you stream a lot on your playstation. I have not had any accidental skips or rewinds since I have started using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit to figure out how to get it paired but after that works like I expected. Much easier to use than a controller watching movies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good remote for TV and PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a short time ago and haven't had any issues with it. The remote was easy to program and works well with my PS4 and TV just wish it had illuminated buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote has everything you want. I really love this remote. This thing is like a TV remote. I liked all the functions buttons.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote with the exception that it turns off after a matter of minutes so you have to hit a button and wait for it to wake up. Other than that it's great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I need it to do

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this remote for watching Blu Ray/DVD only, so I never set it up to control anything other that my PS4. It works just like any other remote, but you have to turn it on first I had a similar remote for my PS3 and you could press any button and it would respond within a few seconds. With this remote you have to press the PS button, wait for it to wake up, then you can press your desired buttons. That's a bit of a pain, but it seems to save battery when compared to my old PS3 remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PS Vue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to make navigating the Vue easier and it works great. Much better then using a DualShock controller

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have a remote to use while watching Blu-ray movies vs. using the PS4 controller. It was easy to set up too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's a Remote? Heck Yeah!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, this came free with my PS4 bundle and I didn't think it was worth anything, initially, but I have come to use my PS4 for more things than just playing video games, and the remote has bee quite handy. Not crazy expensive if you have to buy it separately and it CAN be programmed to work your TV like a universal remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is good. It's not perfect, but it does what I need it to do. I control my playstation, my TV, my soundbar volume, and my Tivo OTA box with this remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Falls short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking at the number of buttons the controller has you'd think it could control everything, but it falls very short of that. It won't even control my Sony soundbar past turning on and off. Can't control volume, mode, or source. Nothing other than off/on. Same with my TV. At least I can feel more "natural" moving around my media as oppossed to using the game controller, two hands and all. I should have researched other available controllers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great remote for ps4 (netflix)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is easy to setup and has a the universal function... kuch easier for just using the ps4 as a streaming decice without having to use the ps4 gamepad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote for the Playstaion Vue!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to go with my PS4 to work with Playstaion Vue. Easy to set up, and works great. Very glad that I got this as it acts just like a regular TV remote and I can do just about everything with it from turning on my tv to accessing the various features of Vue. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's about time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony finally came out with a 1st party remote. I've avoided the cheap 3rd party ones. This one is great except for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good to have but not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an add on bonus for getting my PS4 it works great but if I didn’t get it for free I probably wouldn’t of paid full price for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought it. The regular controller is so sensitive you can’t move it with out it changing something.

    I would recommend this to a friend