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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2655 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,655 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I had hoped. Be sure to pull up instructions to connect your new remote because you can't just push the home button. Takes maybe a minute to read directions while setting up the remote. Great product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More and more I use my PlayStation for watching tv and internet. This remote makes it better and now my controller batteries aren't constantly dying. A bonus was that it easily works as universal remote for all of my a/v equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is a little tricky, but once you figure that out it worked with all of my AV equipment and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A decent Universal Remote/Great Gaming Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job just like the PsS 2.0 remote did. You can set it up to control the TV and the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works well for what it is suppose to do. It controls my PS4 without any problems, and makes playing movies so much easier for other family members who can't remember what keys do what on the PS4 when watching a movie.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well ❗️❗️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works well easy to use if you are not a gamer. Works well to play movies and your apps.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good, but a little finnicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is good, but is overly complicated for what I need it to do: start/shut down the PS4, play Blu Ray or Netflix, and that's it. There are a LOT of buttons, and it's easy to get confused. The remote doesn't always stay connected, since the PS4 auto-shuts off devices when they're not in use, and I have to start it up a few times to get it to reconnect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for movie watching on the PS4!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed to replace a previous universal I was using. The set up was quick and easy and it paired rather quickly. Works as well as expected, nothing fancy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and the learning feature is a plus. Batteries drain rather quickly though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved This Item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my PS4 console, feels great looks great

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it can act as a universal. Wish it would auto turn on when you select a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great instead of controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’m not a gamer but like to use the PS4 to watch movies, I find it difficult to use the controller to fast forward, rewind and pause while watching movies and shows. This remote makes it very easy.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it's terrific. However, it occasionally has some trouble connecting to the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I had trouble syncing it with my PS4 but once it connected, controller worked flawlessly and set up with my tv was even easier. Definitely easier to watch a movie with a normal remote than the game controller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great option vs controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to use than traditional controller when using PS4 to play movies. Easy to program.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the remote for my playstation 4 it was at a great price comes in handy. I have ps vue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with unit, setup easy and works as advertised. Makes watching blu ray discs much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the remote. She finds it easier to use than the controller that is used to play games.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been meaning to get one of these for a long time. Have one for our PS3, and this works great with our PS4. Makes movie watching way easier, especially for those in our house that are less familiar with game controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product very convenient to remote ps4,I very like.

    I would recommend this to a friend