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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,656 reviews
  • Rated 4 out of 5 stars

    Good controller with problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does everything it is supposed too, but it seems like it has worse response time then the previous PS3 remote. It also doesn't have a backlit layout so it's nearly impossible to see in the dark, which is when you use it most. I also don't like that it disconnects after a certain amount of time and you have to re-pair it to the ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to the PS4 if you like streaming video or watching blu ray. Simple to program and use. If you own a PS4 you definitely have to have this remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for psvue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Happy with the functionality of the remote.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the remote is not used for a while you have to push the ps button and it takes about 15 to 20 seconds for it to work. This gets really annoying. And sometimes it takes a couple of minutes for it to work when just starting to use it. Still better than the game controller.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cheap and works

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great it it works just like the names brand one does what I want it to do and more I’m happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as great as the First party PS3 Remote, but definitely the best one so far! No major issues, definitely more comfortable to navigate blu-rays than using a ps4 controller!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for steaming. I use the Vue app and this remote makes it great to navigate through the channels and settings. I really like this remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Makes life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handy remote makes it easier to watch Blurays on my PS4

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for streaming services and movie discs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one for my PS3 and love it. I needed one for my PS4 and wasn't willing to give up the functionality on the PS3 in the other room, so this was a natural choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote. works great and has lasted a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would’ve bought this remote the same time I bought the ps4. It makes watching movies and videos so much easier than with the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It's Finally Here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's about time Playstation released this remote. Been waiting for this thing since opening night of the PS4. It works great. No issues. Great remote to have for your PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have if you watch movies on PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more trying to figure out or remember which button is the pause or main menu button on the controller. This will make your movie watching so much more convienent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite being mainly for the PS4 it is also an amazing Universal remote as well. Worked for all my stuff until recently (I've just been too lazy to reprogram it).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the remote for the PS3 and this one is similar, but improved. Much easier to watch movies with this remote than using the game controllers. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use and faster when looking for any movies

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so bad..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works fine, but need to address some flaws...please Sony update the software...even with other Sony devices, doesn't work properly well. I bought this because I thought that the Universal would take control for my 3 devices...but is not what I expected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for your ps4 and very convenient......

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice remote! Setup quick and easy on PS4 and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great if you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me and watch a lot of movies on your PS4, then this is a must have. Pause, play, etc... all a lot easier to do with this remote than the PS4 controller.

    I would recommend this to a friend