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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,656 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS4 remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow wish I would have purchased this remote many years ago , makes watching a Blu-ray very easy .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to get a universal remote to control my sony AV equipment, ps4 and tv. Hard to learn and not all buttons will work even after customizing. Works great for the PS4 but not AV or tv. Just on/off function really. Little disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely takes the place of the Tv remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the ease of programming and use. Definitely takes the place of the PS4 controller and my Tv remote when I'm watching PS Vue

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Mehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for PS4 use but the battery rans out quicker than normal controls (not rechargeable unless your batteries are). Limited control of the TV not fully functional to make it your only controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for watching netflix or blu rays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy this remote since i knew it was available, it is easier to navigate using a remote you are used to when watching movies or series.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large and easy to use. High quality figure that is so fun for the kids to play with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy To Use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love This Remote I’m Not A Gamer So I Can’t Figure Out How To FF Or RW With Controller So I Cheated And Bought This

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my playstation vue. It is great for watching movies, just like a direct tv remote but for the ps4. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Works well after second pairing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a few days and then stopped. One button press would work, but that's it. Deleted the remote from the PS4, paired it again, and now all seems fine. Not my favorite remote ever, but it works well for BD and MLB, my main uses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One can't have too many remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote accessory for my PlayStation 4. Easy to use and is far better to use than the controller to navigate menus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal Media Remote for PlayStation 4

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Universal Media Remote for PlayStation 4 makes watching movies a snap. Works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good idea gone wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no luck with my remote. It works to turn on the PS4 but frequently loses bluetooth connectivity so I need to grab the PS4 controller and re-connect it (defeats the purpose of the remote). The other issue (even if you have better luck with connectivity) is that it doesn't work with all of the movie apps. I believe it works with Netflix but doesn't with Vudu (I might have that backwards). Inconvenient since that was the whole point of my getting the remote was so that I didn't need to grab the PS4 controller off the charger for the tv apps.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to setup and use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup with the PlayStation, very easy to navigate DVD menus with this remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for ps4 also good work for tv But no l1 r1 K2 and R2 but still be very good for media

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a 'standard' remote for the PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is significantly better than using the controller for movies. Overall, it fixes the need for something to prevent accidental bumping the controller and zipping through your movie. Only complaint - the pause button is small. The same remote for the PS3 was a better button layout

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Replacement Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace the original PSP4 Remote, and it works great. No problems so far, and purchased at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eliminates need for controller when watching other content on my PS4. Simple pairing instructions and functionality is on point

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're like me and you don't wanna always change your controller it is a must have. Especially, if you watch blue ray or Netflix. I enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS4 essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like using the PS4 controller for movies, etc., so this is one of the first items that I purchased after receiving the PS4 as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS4 Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is awesome as it allows you to save your battery life on controllers and it has specific buttons for actions.

    I would recommend this to a friend