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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,656 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nice remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People have complained about the functionality of this: it's been just as good (or better) for me than the PlayStation 3 remote!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the product up and running in 5 minutes. This was bought for a child and he has no problem operating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and durable. We have had it for two years niw and it's still going.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Like the functionality and it’s great to use for Netflix and amazon to stream movies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple use and does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is much easier to use than the PS4 controller. This is good when using the BluRay and Smart TV functions of the PS4

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do, but some of its quirks are frustrating. Attempting to sync it with my PS4 took forever, it won't connect to my TV and it turns itself off if it's not used after a short length of time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote to use it for PlayStation vue tv service great remote great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy and cheap controller for PS4 . Much easier than using the ps4 controller to navigate movies .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to control media without having to worry about waking up the game control

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife refused to use a psp controller so this came in handy, works well too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth remote will control all PS4 functions, and is ideal for streamers (Netflix, PS Vue) who don't want to constantly chrge a standard game controller just for streaming. However, I have had to re-sync it with the PS4 a few times, which is a bit frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has been by my side ever since I purchased it from the store. It just so convenient blu-ray and streaming purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a remote for my PS4 to use with Netflix and Vue and this works great. Only issue is that it doesn't work with Hulu.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the ps4 remote for about a month now. I love it! It has become my universal remote. I can operate both my TV and ps 4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Using the PS4 for Other Than Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use your PS4 for other uses, like Netflix and Youtube, it's easier to navigate with this remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have for watching movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quite clumsy using the PS4 controller for watching movies. This solves it. Full retail price it's too expensive, hence the 4 stars, but I got it on sale at Best Buy. It's a must have when it goes on sale, if you use your PS4 to watch movies, streaming or Blu-ray.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great universal remote that allows me to control my PS4, television and Firestick

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nice looking remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the remote control came with volume control very nice feature control my tv satellite box I definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Needed a remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a remote that work with our tv and the PS4. This had an easy set up and works well controlling the tv also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but lacking in support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the necessary buttons are there and it works well with Netflix, PS Vue, but lacks full support with Hulu. It would also be nice if the volume buttons worked with TV/AUX while controlling the console's playback buttons, without having to switch inputs back and forth.

    I would recommend this to a friend