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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,656 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A steal compared to ps4 expensive option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product well built hope it doesn't drain batteries like the ps versions definitely worth ur time to check this one out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for PSVue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is great for when I'm watching PS Vue on my PS4. It spares the battery of my PS controller. The only problem is I can't get the volume to work so I have to use my TV's controller but that's honestly such a minor problem it's hardly worth mentioning.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This Remote is so annoying!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple features like play or back do not work with most applications. I still have to navigate the X and O buttons.... and it powers off after a few minutes... SO ANNOYING!!!! don't waste your money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    EXCELLENT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU CAN NOT BUY A BETTER REMOTE CONTROL FOR YOUR PS4, ALWAYS STICK WITH SONY FOR SONY, SPECIALLY GREAT IF YOU HAVE A SONY TV.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not bad for basic functions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this strickly for the video apps like Mlb.tv app instead of the ps4 controller. It serves its basic functions. However its missing L1 /L2 R1/R2 buttons support. Also, Battery seems to drain fairly quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ps4 Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes watching Blue-rays and watching netlix a breeze, the fact you don't need your PS4 game control makes this even better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Vue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely beats using the PS4 controller for PlayStation Vue. Worth the money, easy to setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ps4 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote for the ps4. We sync'd up the tv to it as well so we went from two remotes to one. Very handy and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great accessory for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great add on for your PS4. Easy to use and great for netflix and other non gaming apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good remote even though my husband and son still use their controllers to type in everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote with full ps4 functionality. Will control up to 4 devices (My tv, receiver, DirecTv box, and the ps4). Was able to pair them up with the other 3 devices within 5 minutes. Just wish it had a macro function so I could turn them all on at once.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Alright for their first try.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes 2 AAA batteries and they need to be replaced like every 2 weeks. I got rechargeable ones, which helps. It is way better for if you're watching a movie, because the regular ps4 controllers are very touchy.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote and love that it is a universal one. Officially licensed Sony product too even though made by another company.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Had a slight issue with shipping but Best Buy customer service took care of it right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to set up. Working with all products TV, Surround sound Amp, Cable, etc. A++++++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote easy to use.. has lasted along time.. would buy again if needed

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works well. Although I can't find the correct codes for my amplifier, it still controls the ps4 and tv great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great PS4 Accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have accessory for anyone who owns a PS4. This makes using the unit much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple way to get the most out of your PS4 without trying to fumble your way through by using the game controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    CONVENIENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier/quicker to watch movies (blu-ray or DVD) on my PS4. I just wish I would’ve bought it sooner.

    I would recommend this to a friend