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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,656 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially if you use your ps4 as a Blu ray player... Only drawback is that it falls asleep and takes a bit to wake up...

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote. It controls both my tvs and my playstation. Now I don't have to use a bunch of remotes for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the PS4 game controller for movies but this remote is perfect for the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as advertised, made watching movies much easier than using the regular controller.

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what a remote should do. It's a bit of a hassle to pair with your PS4, but it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote for the PS4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote for the PS4. I prefer this to the controller when not playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping the remote would work like previous models for the PS2/3, etc and wasn’t disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thank you baby jesus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my other remote died...I cried a little bit...this is a must have no matter what...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS4 Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote come very handy when you don't want to use the PS5 controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easier than expected to connect to my tv and I have used it everyday since the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple function

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to use then the remote its more user friendly then using the actual game remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia universal remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still using this remote as my main remote control

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it & works great. Would definitely recommend. So much better than having to use the controller to watch movies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the design and easy to program and to use. I think I may buy another for my nephew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    already having a ps3, i knew how important the remote was. So, i made sure to purchase the remote for my new ps4 also!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This remote is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works well, but it does not control all of the items on my sound system. In addition to that, the volume punch through does not work for anything except the tv. Not the best remote in the world.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I've been wanting one for years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to connect to your ps4, and also pairs to your tv. 1 remote control that can do it all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works just like the one I have for my PS3, this is a must have if you use your PS4 as your blu ray player.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does its job...most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote tends to turn off on it's on even when you just used it. Does it's job when it is on but not having the RI, R2, L1, L2 functions is a bummer as some apps use those (ie; WWE network)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote. It’s so easy to use and has made watching tv through our PS4 more enjoyable.

    I would recommend this to a friend