Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $28.99
Clearance
The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,656 reviews
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not enough support for older TVs?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the universal to replace our old remote from the PS3 and our TV remote as well. However, while it syncs beautifully with the PS4 when using as a Blu-Ray player, the remote did not sync properly with our older Sony Bravia TV. Disappointed that one Sony product can't talk to another, but fortunately our old TV remote still works. Will continue to search Internet for fix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Much needed PS4 Accessory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend wanted this remote for his PS4 ever since he first purchased the system. The normal controller is annoying to use when watching DVD/Blu-Ray movies and this is such a convenient tool to reach the PS4 from across the room and have the device respond quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a BluRay remote for my PS4 & this one was available at a great price; it was pretty easy to set up/program and it works well; only con is that it tends to time out, so you have to wake it up if you need to pause a film about an hour in. Other than that well worth the price. I was really happy with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Basic remote for PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is basic, but is much better than using the hand controller . I use it when watching blue ray movies on my PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Media controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the controller for a short time so I have not really had a chance to put it through its paces. So Far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simplicity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it so simple to use you PS4 as your primary media device instead of using a controller and tv remote!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convinient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is very handy when you are not playing games and use your PS4 for media. Didnt work for every application though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have for the ps4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience of having the remote as opposed to having use a controller when I want to watch Netflix, Hulu, or a DVD. It takes batteries, so there is no charging involved, so it can stay by the couch instead of having to be plugged into the console. Also, its very easy to program thanks to the "control HDMI" feature. Once enabled, the remote can control the TV set the ps4 is plugged into. No codes to enter, no special steps to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Finally!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite an awesome controller and about time Sony made one of the PS4. We've been awaiting the news of them making one ever since the PS4 came out two years ago. If you play BluRays, DVD's, or just streaming tv, you need this. ..and really not a bad price at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Finally a PS4 remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints as far as this PS4 remote goes. Much easier than using the PS4 game remote to control the Blu Ray player.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    its almost perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing i notice that after you did not use it for a while you need to touch 2 buttons to activate connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote for a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although once in awhile, I have to reprogram the remote to my PS4, which is not hard at all, I had no problem programming it to my tv and sound bar. Works awesome. Nice to have replaced 2 remotes and a controller to just one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on my PS4 and on my TV all you have to do is press a button and you can control both. I had to try a few codes to program the TV before all the functions worked and the automatic detect was alright. Once I figured it out though it was wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Finally!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much needed remote for the PS4! Works quite well. Easy to connect to my system. I'm very happy with the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it is supposed to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Works well. It’s a remote. Had to purchase as my dog destroyed my original tv remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pairs with PS4. Works with TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs easily with PS4. Connected with TV. Cons: Unable to figure out how to setup access to menu/ TV settings.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I've been waiting for this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a similar item for my PS3, when I got my PS4 nothing like this was available. I purchased an off brand remote (maybe the best buy brand) it was terrible. When I noticed this item while walking around best buy, I had to buy it. It works great!

    I would recommend this to a friend
  • Cons mentioned:
    Remote functionality

    Rated 4 out of 5 stars

    Only decent remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote for the PS4, just wished some features seemed more universal for the maneuvering around the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does as intended, works well with the ps4 and you can easily program the tv to work with it as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just What You'd Think

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as you would expect it to, however setup can be a little tricky as the instructions don't match the screen prompts, but it wasn't inherently difficult to figure out. Only downside is if you have more than one PS4, this is a Bluetooth remote so it can only be programmed to one system.

    I would recommend this to a friend