Customer Ratings & Reviews

Upgraded from the 4K version and is a huge difference even the apple tv changed the settings for higher resolutions.

Much better than the old sync box, works great! Just follow directions! I can definitely see the difference with the 2.1 ports, getting true 4k and 120fps.

If you’re looking for the best tv sync box with HDMI 2.1 support, this is it. Very simple setup experience, and all functions work flawlessly.

Works great. i use it everyday with my TV, Xbox and APPLE TV

Really brings the room into the theater experience. Iliked the 4k one so much, i bought this one for a second room.

I wanted to love this device, but after weeks of frustration, I’m officially done trying to make it work. I recently went all out on my home theater upgrade. I have a Sony A95L OLED, a Sony 3000ES receiver, the latest-gen Apple TV, Panasonic UB820, Xbox Series X, and PS5 — all connected with high-quality AudioQuest HDMI cables. Everything in my chain supports the latest standards (4K 120Hz, Dolby Vision, VRR), and everything works perfectly together… until I introduce the Hue Sync Box 8K. At first, setup seemed fine. It worked just like my older Sync Box (which I’ve since moved to another room), but now I could finally enjoy 4K 120Hz gaming with my Hue lights. That excitement didn’t last. One night, my Xbox suddenly stopped displaying an image — just a black screen. The other devices still worked, so I brushed it off. Later that evening, I tried my Apple TV. No video, only the UI “click” sounds. The PS5? Same story: audio but no picture. The only way to fix it was a hard reset. And even that is a mess — the reset process is inconsistent and takes 30–40 minutes of trial and error to get the box working again. After finally getting things running, I thought maybe it was a one-off. But a couple days later: same issue. No image, no stability. Another hard reset. The final straw came today. I turned on my Apple TV to watch Alien Earth and immediately noticed the picture looked wrong. Checked the settings — Dolby Vision had completely disabled itself. Apple TV claimed my display no longer supported it. I checked my Xbox — same result. The Sync Box had essentially crippled my setup’s capabilities. I pulled the Hue Sync Box out of the chain and, surprise: everything instantly worked again. 4K 120Hz, Dolby Vision, VRR — flawless. Which tells me this isn’t my TV, receiver, or sources. The Sync Box is the weak link. For a device that costs this much and is supposed to complement high-end equipment, this experience is unacceptable. Constant resets, random failures, and outright breaking Dolby Vision support? No thanks. The old Sync Box worked fine. This 8K model feels rushed, unstable, and simply not ready for prime time. If you’re thinking about upgrading — don’t. Stick with the old box, or skip it entirely until Philips sort this mess out.

Been waiting years for this to release. Held off on buying the previous one. Did not dissapoint. Its pricey, but its phillips hue.

Sync box works great wish gradient lights went around entirety of tv. A little pricey

Excellent device, works seamlessly and easily. Great quality

This new verison is way better than last. Easy of use and seemless interactions with philp hue leds

This is definitely an upgrade from the previous version. The last one I had would frequently lose connection from my amplifier, which handles both audio and video. This version works so much better with my amplifier. It’s extremely responsive to what’s going on the screen and makes movie watching very fun.

Really good precision, wonderful colors, I highly recommend

Works great until you try to use your xbox series x on 120hz. I literally have an 8k HDMI cable made for the speed and what not but it glitches out and doesn't work in 120hz through the hue sync.

Increase picture color bigger body and tight connections

[Employee of bestbuy] good good good good good good good good good good good good good

Creates an immersive experience. Especially cool while gaming on the TV

Great! It works well on my xbox series x at 4k 120 hz

I owned the 4k version of this and it was a bottleneck in my system particularly for the ps5 trying to display 4k 120hz content. I figured I would upgrade so I could at least play 4k 120hz content and have my philips hue lights work with my gaming console. Well guess what?? This is not an upgrade at all. Even after a days worth of trying various 8k HDMI certified cables the ps5 will still not show RGB with 4k 120hz capabilities with this new updated supposedly 8k version of this box. There is currently no workaround that I am aware of. I even ran the cables in various different inputs and outputs thinking my yamaha receiver or tcl tv were the problem. When I hook the ps5 up directly to the yamaha rxa6a receiver or directly to the tv you can in fact see the PS5 recognize the RGB and 4k 120hz capabilities. Hopefully philips releases an update that fixes this soon. I spent more money on Monster 8k hdmi certified cables than I did on this unit trying to get it to work correctly to no avail. I tried connecting the setup like this PS5 > Sync box > yamaha rxa6 > tcl qm8 tv which does not work above 60hz @ 4k resolution. I then tried hooking it up like this PS5 > yamaha rxa6 > sync box > tcl qm8 tv which still was a bottleneck in the system. PS5 > tcl qm8 tv or PS5 > yamaha rxa6 > tcl qm8 tv gave the ps5 its full potential at 4k 120+hz. Try again philips hue with your sync box. I tried using their hue sync app as a work around and it does work however it just displays random colors and does not match the screen colors at all. Back to the drawing boards philips. Please fix your product. BTW when you call philips to diagnose the issue they will keep blaming the cables and not their 8k sync box. I have been a home theater enthusiast for over 30 years and this was a huge let down.

This version is way better than the last one, im very happy with it

Much better than the original! Makes gaming more immersive especially on ps5 pro at 120hz