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Customer Ratings & Reviews

Your price for this item is $384.99

Customer reviews

Rating 4.5 out of 5 stars with 164 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Hue Play HDMI Sync Box 8K's HDMI capabilities, picture quality, ease of use, and overall performance. Many appreciate the smooth sync, straightforward setup, VRR, brightness, and refresh rate. However, some find the price to be a bit high, and there are occasional mentions of lag and app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 164 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing sync.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting years for this to release. Held off on buying the previous one. Did not dissapoint. Its pricey, but its phillips hue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big improvement from the first gen

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a huge improvement than the previous generation sync box. It has less lag and it has less sync issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FINALLY!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the old sync box, works great! Just follow directions! I can definitely see the difference with the 2.1 ports, getting true 4k and 120fps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4k and 120 hz for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! It works well on my xbox series x at 4k 120 hz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immersive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Creates an immersive experience. Especially cool while gaming on the TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is way better than the last one, im very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the upgrade.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading my TV I had to get this. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It does what is says

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really does work with 4K, no issues at all and very easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro gaming made more immersive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the original! Makes gaming more immersive especially on ps5 pro at 120hz

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    good

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Philips still got it wrong on their 8k gen 2 sync

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the 4k version of this and it was a bottleneck in my system particularly for the ps5 trying to display 4k 120hz content. I figured I would upgrade so I could at least play 4k 120hz content and have my philips hue lights work with my gaming console. Well guess what?? This is not an upgrade at all. Even after a days worth of trying various 8k HDMI certified cables the ps5 will still not show RGB with 4k 120hz capabilities with this new updated supposedly 8k version of this box. There is currently no workaround that I am aware of. I even ran the cables in various different inputs and outputs thinking my yamaha receiver or tcl tv were the problem. When I hook the ps5 up directly to the yamaha rxa6a receiver or directly to the tv you can in fact see the PS5 recognize the RGB and 4k 120hz capabilities. Hopefully philips releases an update that fixes this soon. I spent more money on Monster 8k hdmi certified cables than I did on this unit trying to get it to work correctly to no avail. I tried connecting the setup like this PS5 > Sync box > yamaha rxa6 > tcl qm8 tv which does not work above 60hz @ 4k resolution. I then tried hooking it up like this PS5 > yamaha rxa6 > sync box > tcl qm8 tv which still was a bottleneck in the system. PS5 > tcl qm8 tv or PS5 > yamaha rxa6 > tcl qm8 tv gave the ps5 its full potential at 4k 120+hz. Try again philips hue with your sync box. I tried using their hue sync app as a work around and it does work however it just displays random colors and does not match the screen colors at all. Back to the drawing boards philips. Please fix your product. BTW when you call philips to diagnose the issue they will keep blaming the cables and not their 8k sync box. I have been a home theater enthusiast for over 30 years and this was a huge let down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Proiduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great. although old model i could customize it but not this one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Scuzzys New Toy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device Very easy to hook up A great value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use with hue light strip for our TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Function

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the PS5 pro. Certainly can notice an upgrade from the original sync box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have bought this sooner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sync Box 8k has worked flawlessly with my hue ecosystem. I bought the Govee sync box 2 , but was let down as usually with the color accuracy being off and the lights not syncing fast enough. I know its a bit pricey, but you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue Me Baaaabaaay!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool, cant wait to set it up! 3rd floor renovations should be completed in a couple of months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second box I’ve purchased. A little pricey but well worth the immersive experience. The lights bring your room to life whether you are watching movies or playing video games. There’s just something about your room glowing red as you are about to drop in to Verdance. If you know… You know.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far and feels better than the 4k sync it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avoid the negative reviews with the Apple TV 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid the negative reviews about working with the Apple TV 4K, it has worked without any issues for me with a Bose ultra 900 soundbar.

    I would recommend this to a friend
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