
Rating 4.4 out of 5 stars with 181 reviews
4.4- Overall Performance (48)
- HDMI (31)
- Ease of use (11)
- Immersion (7)
- Sync (7)
- Price (13)
- Connectivity (12)
- App (4)
- Lag (4)
Customer Images
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- Rated 5 out of 5 stars
No more random black screen!
If you are like me and own an Apple TV 4k and had it paired to the previous generation Hue Sync Box you probably had MANY issues with the previous version. Perhaps the most annoying was the fact that the screen would randomly go black for about a second and then turn back on whenever I was watching with the Apple TV 4K and the previous generation Hue Sync Box. I went online, read various forums and customer suggestions such as changing video quality settings but nothing worked. I simply gave up and plugged the Apple TV 4K directly to my tv without the previous generation Hue Sync Box and never saw the black screen come up. I patiently waited for the release of the Philips Hue Sync Box 8k to see if this issue was ever going to be resolved. Pre-ordered the new 8k Hue Sync box and boy was I not disapointed. It finally works with no issues with the same Apple TV 4k I used on the previous generation Hue Sync Box. Everything is working fine to include picture quality ans sound quality. I currently have it plugged directly into my Apple TV via the HDMI input and have the TV output from the Hue Sync Box plugged into my TV. I then have the eArc from my TV plugged into my AV receiver. I started watching movies in 4k Ultra HD and with Dolby Atmos and it looks and sounds amazing. Now I can finally use my Hue Play lights again!!! The cons is the price: This thing is not cheap! However, Philips Hue has the best light system out there when it comes to durability, compatibility, and quality. This thing makes the Goovee system look cheap. If you have the money I definitely recommend it.
Posted by Fred
- Rated 5 out of 5 stars
Helpful Tips
Upgraded from the 4k box to this 8k box. Here are some tips for a smooth setup: 1. You will not be able to use the separate "Hue Sync" app anymore. You need to setup the sync box with the same app you use to control your lights. Add it like you would a new light. 2. My FireTV stick worked fine when I plugged it in. My Apple TV gave me issues, it was flickering. Just restart your Apple TV from the settings menu and restart the hue sync box. Worked for me. 3. If you have high output devices, consider upgrading the HDMI cord that comes with the box. I upgraded to a "Ocean 48" AudioQuest HDMI Cable that can handle 8k and is 2.1 certified. 4. 1 have a LG C1 with this. If you're having issues, check the settings on your TV such as HDMI Deep Color, Dolby Vision, FreeSync, Instant Game Response; sometimes those settings can mess with the sync box. 5. I don't have my sound bar connected to the sync box, but if you do, make sure it's in HDMI 4 on the sync box and enable eAro bypass in the hue app under settings. Hope this helps and saves you the headache.
Posted by James
- Rated 5 out of 5 stars
8k Sync Box
Works great! So far no glitches, I will say it is a little high priced yet, but works like it should.
Posted by Andrew
- Rated 5 out of 5 stars
Sync box
Works great so much fun being able to have your lights in your room go to your favorite movies or video game.
Posted by ChristopherC
- Rated 5 out of 5 stars
Movie at home
Works perfectly, love the sync. Had to wait for the update box because the old version didn’t work. Easy to hook up and use
Posted by KerryH