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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1317 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the exceptional cleaning power and long-lasting battery life as the primary benefits of this toothbrush. Users also appreciate the intuitive design and the quality of the premium brush heads, which contribute to a positive overall experience. While the product is highly regarded for its performance, some users feel the price is a bit high and find the accompanying app to be less useful than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,317 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life changer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teeth have never been better! Love the app integration, easy to use, totally worth it! Wireless recharging works great. I am terrible at tooth care, but this just upped my game!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Awesome Sonic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best electronic toothbrush ever! My 2nd one purchased, comes with app to see your progress on areas that need attention how you can get the most out of your brush. Changes your habits for the better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the brush, no charging travel case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tooth brush, it is a replacement to previous sonicare, but disappointed that the travel case doesnt recharge the toothbrush (like some other series do) I will keep but hoping to find a charging cade compatible with this one

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teeth never felt so clean. Kind of expensive but so worth it. The app is amazing at reminding you to clean your teeth and tells you more stats. I had no idea that this was out there because I had a basic electrical brush that was a cheapo.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Solid electric toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had plenty of Sonicare's over the years, but stopped because of the mold that would grow in the cavity of the handle. Grossed me out! I did my research, again, & the Diamond Clean is the best option. There is one more level you can go with these toothbrushes, ie: bluetooth & $100 more. I know buying a $200 toothbrush is crazy & expendable income, but I saved up & bought it. Well worth the price since it cleans the bejeezus out of your teeth; there's no room for mold to grow. I sanitize the brush daily. I luv my Sonicare!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Very happy with switch from sonicare

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my switch. Good battery and an easy app to use. Like the three settings as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Dentist recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dentist recommended and my gums have been doing much better since. It's easy to use my only issue is the brush heads are a bit pricey but that's still cheaper than gum disease.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Good cleaning and associated app is beneficial

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this toothbrush to replace my 5 year old Sonicare. This is the latest model of the Sonicare top of the line electric toothbrush. They also introduced new brush heads to help in better cleaning. This brush also has a Bluetooth connected app to help you with your brushing. Be ready for an enhanced brushing experience with this. With the brush and new design brush heads, I am seeing very good results in reducing buildup on my teeth. The app takes a little getting used to but does help make sure I brush effectively.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the Money

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is the BEST toothbrush I have ever had. It is very pricey so I only got it because of the discount it was at but after using it a lot, I can see why it’s the price it is. The app it uses with the brush is very helpful. It also tells you the minimum time you need to brush your teeth and what sides of your teeth. The different brush settings are also nice and the charger is VERY nice quality!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Brush great. Charging cup dumb, case no charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, this is my third brush, so I obviously like the product. It keeps my gums healthy, with 2 to 3 mm margins all around (your hygienist will know). The second button to select function is a good change, but the drop-in-the-cup-to-charge feature is just flat out dumb and looks stupid on my counter. Did anyone in marketing have any good data on this?--because I am still verklempt over this. I kept my old charge stand, much neater. Then, the travel case doesn't have charge capability built in any more (travel being the reason I have more than one), so I have to keep my old case. So, I kind of have better functionality in my PRIOR version, but if you've never had one before, then it's still worth the buy, although more value based choices would still be sufficient. Overall, I still love Philips and this brush, but I think some people in marketing need to be transferred elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and good cleaning toothbrush So glad I have it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Is the reason I have had very few teeth/gum issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older guy here. Have been using this or or older products for most of my adult life. Dentist says my teeth and gums are in great shape, especially for my age. I also always have very little tarter build up. He attributes that to regular and thorough brushing. I credit this device fully for the thorough brushing. When you are old you will be glad you used this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Amazing results!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best toothbrush out there. Just replaced my husband’s after 5 years. Great investment for keeping your teeth really clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit apprehensive secondary to the price but this toothbrush has been amazing. I’ve been using it for approximately three weeks now and my teeth feel great. Features I love: the charging base is aesthetically pleasing, multiple cleaning modes, well thought out travel case, and several toothbrush heads included. I honestly haven’t found anything I dislike about it. I try to use the associated app when brushing but sometimes skip that feature. Cool idea though if you like data. I would recommend this toothbrush.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Ease of use

    Rated 5 out of 5 stars

    Great cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great cleaning. The app is something I did not use much because it doesn't auto sync when brushing. You have to turn on the app in phone when brushing. The toothbrush is 5 starts though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Expensive but worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sonicare toothbrush and they are completely worth the money. No matter how well you brush your teeth it will never be as clean as what you get from a Sonicare. After using this one for a month now I can say overall it is a better toothbrush than the previous version, but the previous Diamond series had better bang for the buck. This one does not include a charging case for travel. Overall if you price match with Amazon and buy from BestBuy to get the points your wallet and your dentist will be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I’d buy again.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. Long lasting battery, great charging dock, sleek travel case, and amazing performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these in different colors for my wife's birthday and she picked the other color so this one is going back. For what it's worth she loves the other one!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given as a gift. Love sonicare toothbrushes. Great quality, great cleaning, long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Best Buy Employee

    Rated 5 out of 5 stars

    Surprisingly worth it

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought this reluctantly but I will admit that my reluctance was ill placed. This little monster is amazing. My teeth look like I had just visited the dentist for a cleaning. Multiple settings that all deliver on what Phillips promises. Buildup that I could not seem to get rid of via regular brushing was gone in 3 uses. The cost is high but so is the result.

    I would recommend this to a friend
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