Customer Ratings & Reviews

Five years in to the console lifecycle and due to a promotion to trade in my ps4, i jumped in and bought a ps5 slim disc version. The graphics are a boost from the ps4 and the loading time for ps5 times is impressive. I also like that you can add an extra M2 SSD to your console along with extended drives to play ps4 games from. Adding the M2 SSD drive is super easy and there lots of online videos for guidance. I'd recommend using the new hdmi cable that comes with the game as the hdmi port is fickle when using an older hdmi cable that was plugged/unplugged frequently will cause issues with the screen going black randomly. My major complaint is the stock ssd is pitiful at 1TB which 200+GB is used for system storage software. My understanding is that M2 SSDs keep coming down in price but yet the console manages to going up in price. My second complaint is the price. If the ps5 pro wasn't so expensive, I would have considered purchasing it. Thank fully the trade in for my ps4 helped bring down the price. If it wasn't for the trade in offer, I might have waited on the ps6.

As someone who casually plays video games and was an avid Xbox player for the last 15+ years I had been itching to upgrade to a newer console, unfortunately Microsoft really missed the opportunity to get players back into their ecosystem on Black Friday After owning this PS5 slim for a little over a month it has been nothing short of amazing, the graphics are stellar, the performance is right where I want it to be and the Price Sony had on these was great, being a 5 year old console now I still feel there’s much more room for them to build upon this system! My only gripe is the battery life on the controller and storage. 1TB (about 850gb total) seems like a lot but when you have to install the games onto the hard drive internally (rather than just being able to load the disc and play the game) each game is getting increasingly larger with every release, so I’d say upgrade the SSD to something around 2-4TB if you plan on playing multiple titles

i have had the ps5 slim for about 2-years now, and it has not failed me. I 100% recommend it if you travel alot or want a console that takes up little space. I’m also writing this review for the chance to get a $400 gift card, with GTA6 coming soon i kinda want the ps5 pro!

I’m thrilled with my PlayStation 5! It’s an incredible gaming machine! The gameplay is top-notch, and the graphics are mind-blowing! I absolutely love the controller - you can feel every movement, and it just feels so responsive. But the best part is that I got it on sale! I’m so happy and satisfied with my purchase. Thank you Best Buy!

I’m very satisfied with my PS5 purchase from Best Buy. The console itself is excellent, fast load times, smooth performance, and impressive graphics that genuinely feel like a next-generation upgrade. Everything from setup to gameplay was straightforward and polished. What really stood out, though, was Best Buy’s customer service. The ordering process was clear, delivery was on time, and the product arrived well-packaged and in perfect condition. When I had a quick question about warranty and accessories, customer support was responsive, knowledgeable, and efficient, without unnecessary back-and-forth. Overall, this was a smooth, reliable buying experience. The PS5 delivers exactly what it promises, and Best Buy made the purchase process easy and stress-free. I’d confidently recommend both the console and Best Buy to anyone considering a PS5.

I absolutely love my PlayStation 5! The graphics are incredible, the games load super fast, and everything feels smooth and responsive. The DualSense controller is definitely one of my favorite features—the haptic feedback and adaptive triggers make the gaming experience feel so much more immersive. The picture quality is amazing, especially on a 4K TV, and the console runs games beautifully with almost no waiting around. The design is sleek, modern, and looks great in any gaming setup. If you’re thinking about getting a PS5, I highly recommend it. It’s fast, powerful, immersive, and honestly one of the best gaming consoles I’ve ever owned

The PS5 is honestly a beast. Games load super fast, the graphics are amazing, and the controller feels really cool with the vibrations and triggers. It’s a bit big and not the easiest to get sometimes, but once you have it, it’s totally worth it—especially if you’re into PlayStation exclusives.”

I have the ps4 slim and i loved it so i was waiting for playstation to come out with the ps5 slim and they did! It runs very smooth has plenty of space for my games. I havent had any issues out of it and i really enjoy the style of it as well. My only issue which i didnt see worth removing a star for is the size and weight. Its definitely pretty big for a slim and takes up a lot of space. Also very hard to carry around if you plan on traveling to a friends house with it but other than that i love it.

Wow this console is really good, really quiet and the game selection is great. The controller is also very innovative and the graphics are some of the best I’ve seen! Absolutely love my cinco!

I ordered this PS5 as a pickup, which was alright, the only complaint is that I wish they could have given me a bag to carry. But that didn't matter, because once I hooked up my PS5, I was off to the races. Compared to the PS4, this is a snappy, fast experience, and I immediately installed all my PS4 discs into this system. I purchased this on a whim, and it was a great decision.

I'm 30 years old, and I got this for my 13 year old brother's birthday thinking it’d just be a cool gift from his even cooler older sister. What I didn’t realize is that I was handing him the controller to his new personality. He hasn’t seen sunlight in days. He eats in front of it. He sleeps next to it. He called it “his queen” once and I don’t think he was joking. Performance wise, this thing is a beast. Lightning fast loading, insanely smooth graphics, and somehow it hasn’t exploded under the pressure of his 12 hour Fortnite marathons. He says it’s the best thing that’s ever happened to him and honestly, I believe it. I’m just hoping he remembers I exist once he levels up enough. Buy this if you want to give someone joy, power, and a perfectly valid reason to avoid all human interaction.

Certainly! Here's a shorter version of the review: --- **Review of the Best Buy PlayStation 5 Bundle for My 9-Year-Old** I bought the PS5 bundle from Best Buy for my 9-year-old son, and it's been great. The console is powerful with amazing graphics, and the bundle includes extra controllers and popular games at a good price. My son plays it like a PC, using a keyboard and mouse, which the PS5 supports for many games. This setup works perfectly for him, giving him the precision he prefers. The system is easy to use, and parental controls keep things safe. Overall, this bundle is a fantastic choice for young gamers who want a versatile and high-quality

I honestly don’t know much about gaming or technology but I decided to buy this for my younger brother as a Christmas present since he would always be talking about it. The moment he opened it his reaction said everything. He uses it every day and keeps saying how smooth it runs and how the graphics are incredible. I was the one who set it up for him and honestly it was much easier than I expected it to be, instructions weren’t even necessary this time. Honestly I’m very happy and satisfied with this purchase and I have even started to learn and play games on it too with my brother which actually is plus to our bond ❤️.

I've own every Playstation since it 1st came out and this is by far my favorite. Was easy to set up and upgrade with a m.2 drive for extra space. Game play is great!

The overall performance of PS 5 is incredible. I have been a long time playstation player, and this console is the best among the models. I got this as a wedding gift for my sister and her husband, and they love it! Mostly been used for couch co-op or single player games.

Product works great. A significant upgrade! The PS5 offers lightning-fast loading times thanks to its SSD, stunning 4K graphics, and an immersive experience with the DualSense controller's haptic feedback and adaptive triggers. It boasts a strong library of games and robust backward compatibility with PS4 titles.

I’m really loving the PS5! It’s crazy fast, the graphics are awesome, and games run super smooth. The controller is fun to use, and the short loading times are a huge plus. And the controller feels great with its haptic feedback, its super cool.

Son loves his Christmas present! "Exactly" what he wanted!

After buying the PS5 and replacing my PS4 I only have good things to say about my purchase. I’ll start with the loading speeds. after playing on the PS5 i realized the drastic change in loading speeds as i realized loading screens were almost non existent. Not just in games but booting them up is so much faster than on a PS4. The graphics and visuals are beautiful making any game you play on a PS5 run smoothly and beautifully as if you are watching movies. Lastly the controller haptic feedback which is one of the biggest reasons why i bought this console. The controllers are way more immersive in mainly shooter games as there is resistance in the triggers that imitate as if you were actually pulling a trigger from an actual gun. Another thing is the recoil in the triggers. I don’t know how they were able to do this but now when you hold down the controller triggers they vibrate and imitate recoil to make it feel more real and immersive. Now of course if you do not like the feeling of the feedback you can turn this setting off. But I could not help but smile the whole time as I was playing the PS5 and I was just amazed at the technology and the huge leap in Playstation. If you have the money i would 100% recommend picking yourself up a PS5 from your local best buy.

So my boyfriend and I have been planning the ultimate entertainment setup in our living room and joked about having a second PlayStation in order to make the most of the space and have other opportunities to play together. I looked into it, but was still not realizing how serious this conversation would actually get. We eventually decided to look for a refurbished or open box PlayStation, which we were able to find in store the day we bought our new TV. We definitely don't regret it and have had chances to play fortnite after each PlayStation, both as a team and against each other! I highly recommend an open box if you can find one in excellent condition.