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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 351 reviews

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96%
would recommend
to a friend

Customers are saying

Customers love the Kraken 7.1 V2 Wired Virtual Surround Sound Chroma USB Gaming Headset's superb sound quality and comfortable fit. Many appreciate the convenient retractable microphone and the impressive bass response, while some find the included lighting effects visually appealing. A few users mentioned needing to use software for full functionality and some would prefer a longer cord or a 3.5mm jack option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 351 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is great quality Love it! My kids were so happy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    gaming head phone for a present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for a birthday gift. was happy with the gift.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Sounds great. Super comfortable. They are corded but oh well. If that's a huge sticking point for you then... These sound a lot better in 7.1 than the Steelseries Arctis 7 do in their 7.1 mode.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best I've tried

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! The sound is great and they are really comfortable - even when I wear my glasses. I have tried many types and brands, and would have to say these are the best I've ever had for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect headset, it is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many headsets and headphones some more expensive than these, but these are THE BEST by far. The digital surround sound is INSANE and the sound quality is even better. I highly recommend this headset!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product, improved design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version of the Razer Kraken has improved on all of the issues the older versions had. It fits well, doesn't hurt my ears or head and the sound is great ( Synapse gives you a full Equalizer).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sexy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and sexy, the quality of the headphones are nice feels so comfortable doesn't even feel like your're wearing them and the lighting is good as well change it to any color you want.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! My oldest daughter is also a gamer. She uses these for her PC Gaming and streaming. She tells me the audio is crystal clear and the fit is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Love em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted. Sound great, look great, feel great. Would be nice to have an adapter to go from usb to 1/4 inch and 1/8 inch, but as my gaming headphones they're perfect. And the 7.1 surround actually works.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is very nice, and very comfortable for long gaming periods! With Razer Synapse it's easy to customize eq's and the surround sound! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is crystal clear and the surround sound is amazing and works perfectly for gaming. Fit is extremely comfortable and the unit looks really slick.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this headset to be very comfortable and easy to use. They have good sound, and the microphone is sensitive but not too noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love the quality so far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for gaming and watching netflix on my computer. The sound is clear, the earpieces are comfortable, and the design is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Best ones yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these for a while now and they are the best one I've used yet. Durable and have great bass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality and comfortable to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my gaming son, who uses it quite often and enjoys it thoroughly. It's comfortable to use and has great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable, as well as well made. Sound is excellent. Microphone is excellent, too. I LOVE BEST BUY!!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality bass, and a very solid and reliable model. The sound quality is well above par for music, cinema, and games alike.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Great gaming choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great for gaming. It has everything you need, great sound, retractable mic, as well as RGB lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly got these to complete my chroma setup, but was surprised by how nice they sound and pretty comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is hands down the best headset I've ever used. Sound quality and comfort are both top notch.

    I would recommend this to a friend