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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 10 pm
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Customer Ratings & Reviews

Customer reviews

Rating 2.9 out of 5 stars with 8 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 2 out of 5 stars

    Easy to install but complicated to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone to replace a much older model 2 line RCA I had for years which was great. The new phone looks nice but it is very difficult to program and use. There are many more features crammed into it which makes it so complicated. I don't want to use it for a moon shot: I just want to use it to talk. I could really use some help with the programming. Also the print on the handset is very small and hard to read. I don't like complaining but I wish I hadn't bought it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Two line phone is perfect for our busy needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well and is easy to use. The cordless extension sets make it very convenient for mobility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the phone for what it does.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't figured everything out on it yet but so far we liked it. wish the buttons were different but thats my taste other like it just how it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Archaic but necessary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small business use requires numerous hard lines. This gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for any small business and it comes with a core less phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced all the batteries...... three of the phones work and then short time later stop working..... no signal.... no power.... I then unplug battery and then re-plug in and the phone works.... like a hard re-set or something.... very frustrating ....missing calls when up stairs or anywhere except near bas unit..... three portable phones all doing same thing.... batteries brand new

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just returned after less than 30 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, there are not too many high-end consumer phones available in the 'box' stores. This looked good and has many desirable features. After a little more than three weeks I'd had enough. If there are lemons in business phones, I definitely had one. The cord from the receiver to the base had a short somewhere and I was suddenly hearing clients say "I can't hear you". Also, unless I had the phone very close to my mouth clients also said "speak up". I returned it within the allowable time with no regrets. Too bad. Asthetically, it looks great.

    No, I would not recommend this to a friend
    • Brand response from RCA Audio Video
      Posted .

      . You may reach Customer Care for RCA Residential Phones at (877) 722-4908RCAAV

  • Rated 1 out of 5 stars

    Broke down in 6 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down in 6 months. HAve been trying to call customer service but the call those numbers are "service not available".

    No, I would not recommend this to a friend
    • Brand response from RCA Audio Video
      Posted .

      Thank you for the email. Unfortunately you are contacting the wrong support center for RCA telephones. -
      Below is the information from RCA.com website: -
      http://www.rca4home.com/contact.php -

      Our Customer Care Center is open Monday - Friday 9am - 5pm Eastern. You may reach Customer Care for RCA Residential Phones at (877) 722-4908.RCAAV

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