Customer Ratings & Reviews

We have been pleased with this refrigerator. The size and color is great. The black stainless is amazing. Only issue is the ice maker is a little loud and ice capacity is smaller than our previous model. Also the motor can seem loud at times, but overall would most likely buy again.

The features on this fridge are very good compared to others in this price range. It’s has plenty of space and has door mounted ice maker leaving plenty of space in the freezer for your items. The showcase door is a nice feature that allows you to open to access frequently needed items with one button yet provides the flexibility to access the entire fridge. I got it on sale which was a bonus.

We had a similar fridge that we loved but had to leave at our house when we sold it. This time we went with the stainless steal. Ice and water in the door work great. I liked the fact the ice maker is sealed. Open ice makers make the ice smell and taste like the food in the freezer to me. The showcase door is nice to get quick access to items in the fridge, but it does have issues latching sometimes.

It has great default settings and lots of usable space. It's a nice but high maintenance. It is challenging to keep fingerprints off and using stainless polish and cleaner, I see smears and streaks. They need to be buffed out. The water dispense area ice maker is messy but it's easy to wipe clean with a damp microfiber cloth. I love most commonly used condiments in the door in door. It's easy to access and it latches securely when closed.

This thing rocks. Very classy. Well lit and roomy inside. Water and ice dispenser works perfectly. Very quiet. I would recommend this purchase to anyone on the fence. The food showcase is very convenient, as well. Adds a lot of functionality.

Purchased our Samsung Showcase side-by-side frig a month ago and it was delivered approximately two weeks ago. Had reservations about buying another Samsung. Why? Had minor complaints about my top of the line Samsung which suddenly stopped working after 14 years. Secondly, my son needed to replace his French door Samsung which started breaking and falling apart after about seven years. Needless to say, Best Buy had an unbelievable offer we couldn't refuse and after diligent studying of many reviews, decided to go with another Samsung. We couldn't be happier with the clean lines and spaciousness of both freezer and frig. Lighting is fantastic. Some reviews had complaints about icemaker being loud. Not a problem. You probably hear the ice drop once a day in the bin for a few seconds..big deal! And that's because we were waiting for this supposedly "loud annoying" sound. We aren't even aware of the "noise" now. What I do agree with the other reviews is the little dribble of water down front of frig if you pull your glass from the water dispenser very quickly and the easily smudgeable stainless steel finish. However, I have this problem with all of my other stainless steel appliances. Lastly, my old Samsung had a removable grid over the deep water well under the ice/water dispenser to catch any drips. This model has mostly a nonexistent water well. Would I purchase again? At this time....most definitely!

Love this fridge. I had my eye on it since last year and I am so happy that I was finally able to purchase it. The ice maker is a little noisy, but over all I absolutely Love it! Lots of room both in the freezer and refrigerator side.

So far so good...I've had a side by side for many years. I find them more organized then a bottom freezer with drawers and I think they hold more; less waisted space. It took a week to get used to the double door when to reach higher and when to hit release. More room than my old one. There is no light intrusion for tall items and the ice compartment on the door frees up more space in the freezer. The light is dimmer as LED tend to be more halo, but can see what I need and the energy savings is appreciated . Stainless steel finish cleans pretty good...keep with the grain while cleaning. It also took me a week to figure our where to put things...my old frig. had a butter dish area this one does not so I purchased a butter dish with led. All and all I am happy with the purchase and this was "open box" and the value even better.

Overall the product is good but there is one minor defect that being taken care of by Geek Squad. There is a small gap at one corner of the ice dispenser cutout window. Geek Squad tech ordered a replacement door, but could not install due to another defect in the replacement, the water tubing is too short to make connection (issue of quality control). He reorders another replacement! Waiting for its delivery.

The refrigerator is very spacious much bigger than my old one i can put alot if stuff in it i love the door in door feature its very convenient. My only downfall is the ice dispenses slowly and the fingerprints i wish i bought the black stainless steel model for that reason but overall i like it alot.

Smaller than my old fridge, but you can't tell - the use of space is so expertly used - it feels roomier. I love the showcase door - the main reason for this purchase! It is so nice. The black is so sleek - sometimes feels like a mirror, but have gotten used to that. It does make a noise when refilling the ice rays ( I guess), but it is associated with the water line in the back being crimped I think. It is not too disturbing to fix it yet. Love it overall!

Although I had an issue getting this in the door and had to make adjustments to my fridge space it 2as well worth it. I love this. The ice dispenser can take a little long to get started with dispensing but that's ok, it works fine. I love the door in door and there is so much space! Would definitely recommend this product.

I've only had the fridge for 3 weeks but so far it is great. The ice is a little noisy when it dumps but that's not a big deal. Otherwise it is quiet. I was worried from other reviews about the noise . Plenty of light and space. Only one self is adjustable for taller bottles or milk. Gallon Milk and 2 liter bottle fit in the door.

This is a nice refrigerator. It's roomy and has great lighting inside. The only issues I had / have: it was missing a few parts when I got it The ice despenser doesn't know what cubes means. Best buy quickly got me one of the shelves, but dropped the ball on second missing shelf. It's been a month and still haven't seen it. It's a freezer shelf and to me, not a huge deal. With the ice maker, even set on cube, you will still get crushed. Otherwise, the outer door on the fridge side is really nice. There's lots of room inside and the led lighting really lights the whole interior, no dark areas. I've been very happy with it so far.

Overall I love my new fridge! It's perfect and I love the door in door feature. My daughter can open and get her snacks without leaving the door wide open! I only didn't give 5 stars because it's so big I can't open some drawers where the fridge space is and getting a "counter depth" size would cost more for less space.

I wasn't sure how much I would use the partial door opening feature, but now that I have it, I can't imagine living without it. And I am into my 2nd month with this refrigerator and even though it is much larger than my old one, I have seen a drop my electric bill!

purchrsed this fridge right before xmas. Sales team was great. After reading reviews on all other brands. Let's face it it's extremely difficult to pick out any appliance these days. It's so confusing and frustrating. So with that said. I'm a pretty picky person. Fridge was delivered with a small ding at the bottom of the door. Best Buy offered us to exchange it for another or be compinsated with a gift card. We choose the gift card and put it towards the over the stove microwave. Can hardly even see the tiny dent in the fridge. Now with that being said. Here's my small complaints. I feel like the fridge is kinda loud. But really it's no dig deal. It doesn't run nonstop. Second complain. The water does kind of drop out from the dispenser. Again. Not the end of the world. My biggest complain is actually the packaging. For the love of god I can't get all the plastic off the thing. It's like built with the protective plastic on. So it just rips when you try to remove it. So when you open the first door you can see all the torn plastic around the inside of the door. It look awful and I can't get it all off. So there you have it. Honest review without being unrealistic. Nothing is perfect these days. And appliances don't last 30yrs anymore. It's a fact.

I must say that after 3 weeks with this refrigerator, I am highly pleased. The price vs amount of features is amazing. The delivery and set up was also top notch. I highly recommend this for anyone in need of a new refrigerator.

I've chosen the perfect fridge. Before this one we owned a French door style fridge. The doors were bulky and it annoyed me that I always had to open both doors to have full access. When those doors would close they would swing pretty hard and always slam shut due to their weight which rattled the bottles and jars inside as well as my nerves. When shopping for a new fridge I had also considered previous fridges we had like the traditional top freezer. When thinking about that style, I didn't like the idea of large doors anymore. A Kennmore side-by-side style is one we had growing up in the late 80s & 90s. Coincidently ours also had a front showcase door with shallow shelves. I like that the doors are lighter and that the entire fridge/freezer can be accessed at a time. The drawers are nice a deep so that you can fit a fair amount into them and clear to see through. There are enough drawers for all kids of food categories that you want to separate. I use the showcase door daily and quite frequently for juices, milks, and condiments. The shelves can be removed and placed at different heights to accommodate various packaging. The ice/water dispenser is nice in that it has no tray below to collect water. There is a simple dip in the mold that is easy to wipe, although the water seems to roll down the front of the fridge and has to be wiped. The stainless steel shows fingerprints easily. I've purchased a stone and steel cleaner from the grocery store which seems to help although a lot of elbow grease is needed which makes me have to be more careful about making initial prints. Cons: I wish the ice/water dispenser had an option for the light only with a timer. There were also hairline scratches on one of the doors at delivery which they said they would have to bring no in an entire new fridge and remove just the door to replace (which never happened). Also, after peeling away all the protective film, lots of residual film was left sticking out of the cracks leaving a jagged appearance. I've failed to remove it despite my best efforts. Overall, this fridge is fantastic. It's the perfect size for a family of 5 and looks sleek and modern.

We love our new refrigerator, it has tons of space, is sleek, bright and we enjoy the door! Took a bit to realize that it needs to be on the coldest setting possible for your food to stay at just the right temp in the fridge. I enjoy that the doors are a little heavier and harder for the kids to open since they're at that age that they would just leave it open. If they do happen to open it, it has an alarm that lets you know when it has been opened for too long. Love that feature, except for when I am trying to out groceries away. The cons of this product for sure outweigh any little thing that is semi annoying.