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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $1,304.99

Customer reviews

Rating 4.2 out of 5 stars with 61 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the 36" Range Hood for its stylish design and good looks. They appreciate the Bluetooth connectivity, especially when paired with Samsung brand burners. However, some customers find the range hood to be quite loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 61 reviews
  • Pros mentioned:
    Lighting, Look

    Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea that it connects with cooktop. Very nice feature, the lighting is also great. Love the stainless steel look.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Range Hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches well with our cooktop and kitchen lay out , so far so good

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Too loud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking vent but too loud. It is sleek and stylish.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day.

      We are glad that you are loving the looks of your range hood.

      If you think your hood is a bit loud, it may be normal or indicate a problem, depending on the type of noise it's making. The link below will show you the solution, depending on the noise that the hood is making.

      Range hood is too loud:
      https://www.samsung.com/us/support/troubleshooting/TSG01203229/

      The link to the installation manual is provided below for reference.
      https://www.samsung.com/us/support/troubleshooting/TSG01203229/

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145652083) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Pros mentioned:
    Lighting

    Rated 4 out of 5 stars

    Good Unit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers milled around the kitchen for a while before telling me they couldn't do it. They were right, the exhaust was too low. I had to cut a new one and fill the old one. Serious DIY pain. Once installed, it looks nice, moves a good amount of air and the lights are bright. Pretty much as described. Expensive, though.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful hood with amazing functionality!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hood is both elegant and powerful. With the normal low / high setting it is not too loud. The High and Boost settings are loud but do what they are supposed to and have excellent power to get smoke out of your kitchen. Functionality is great and it is also a beautiful piece to any kitchen. This is one of the main parts features of our kitchen and we get compliments every time a new person comes in!

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hood is good, kinda of a pain to install. Mounting bracket isn’t that great and it can get scratched SUPER easily

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very nice looking Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is matted with the 36" Cooktop. Pros: Easy to install. The fan is a bit noisy but has very good power. Works great for an 8ft or 9ft ceiling. Bluetooth connection to the cooktop is nice as it comes on and off automatically. Cons: the chimney is a bit flimsy but is fine once installed. The packaging is the worse, DO NOT OPEN WITH A BOX CUTTER!

    I would recommend this to a friend
  • Pros mentioned:
    Lighting
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really loving the touch buttons and the light on this hood. The only reason it didn't get 5 stars is because it's louder than I thought it would be. But other than that, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Lighting

    Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an entirely new kitchen appliance set up from Samsung including this Hood. It is Sleek and beautiful. It's easy to keep clean, it illuminates our entire stove top and the fan does a terrific job of keeping our house smoking odor-free

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Like the simple lines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the shape and the lines. It is not as noise as I expect from the others reviews. Good suction!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extension cost as much as hood

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice canopy hood. I hated that the extension for the top was almost as much as the whole canopy hood. Especially since it is just a sheet of metal. If you have a regular height ceiling, maybe you don't need extension? My ceiling is 12'

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Look
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Range Hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek look to this hood. The lighting is great also. The only knock I have on it is with the noise. It's not bad on the low setting, but gets very loud as you increase the power. But it gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 2 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hood itself works as it is suppose to. However, I have had to exchange this hood four times so far because each one comes defective in some sort of way... either dented or scratched, or it comes with completely no hardware to attach it! Then it takes another week to have a replacement sent. So far, a third party installer has been to my house 7 times to install this hood. They have scratched my walls and taken chunks of drywall out in order to install it, when they clearly had no idea how to do it. I would completely return the thing if I wouldn't have bought the entire samsung black stainless steel line of appliances so they all match.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Powerful Range Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Hood, great speed,wonderful addition to my kitchen, well lighted, an beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Suction

    Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s has very strong suction and design is gorgeous!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful kitchen piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and beautiful addition to any kitchen, looks and works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Look

    Rated 4 out of 5 stars

    Awesome hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp looking. Should have better options for length though. We have high ceilings and had to buy a whole extra thing for $400 when we only needed another foot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hood

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range hood, looks amazing and works as it should

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    My favorite hood I recommend to my friends

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite hood I recommend to my friends With new technology WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Samsung Kitchen vent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Entire home has all Samsung appliances. Great suction on Low on high more then adequate in open concept living area

    I would recommend this to a friend
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