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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 27 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the bright light provided by the 36" Range Hood. One customer mentioned that they like the overhead lights.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
  • Pros mentioned:
    Bluetooth, Light brightness

    Rated 4 out of 5 stars

    Awesome Range Hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved home and installed all new appliances in the kitchen from Samsung including the 36" Range Hood in Stainless Steel. The hood really completes the look and feel of the kitchen and I really like that Samsung added Bluetooth connectivity although we unfortunately needed to remove the Wi-Fi module from the cooktop as due to an insufficient counter depth. The hood is extremely powerful and the lights are bright. It would have been five stars if there was an option to dim the lights but that doesn't appear to be possible.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung cooktop and the hood in black stainless steel. The black color comes off if while cooking hot food splatters. Samsung doesn’t return calls and won’t replace it. Don’t buy this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi True12,

      Thank you for reaching out to us and we are glad to know that you purchased one of our Samsung hoods. We apologize for the inconvenience with the hood color coming off. We will surely notate this feedback for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide:
      How to clean your Samsung range hood and vents:
      https://www.samsung.com/us/support/answer/ANS00089383/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/NK36N7000UG/AA

      If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144395666

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Light brightness

    Rated 4 out of 5 stars

    Pretty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hood, does a really good job of eliminating unwanted odors. Like feature of syncing to cooktop. Light is really bright so you can see food. Well built. Only issue I had was cleaning residue from protective plastic. I took about 2 hours to clean it all off.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Our new construction

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are building a new house and was not real sure how it would it’s great, not loud and it works great. We vented to the outside works great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    A bit noisy but works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty loud vent, but it works. I don’t know how to connect it yet to my Samsung cooktop, can’t find it in the app, Careful when you touch the vent opening. They easily came off and fell on my induction cooktop. (Ack! Not covered by warranty or geek squad.)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey, jennysings. I would like to help with this. Here is a link (https://bit.ly/2RX9ZGl) that will provide you with troubleshooting steps on how to connect your range hood to Bluetooth. Thanks for letting Samsung be apart of your family! ^Ash Samsung

  • Pros mentioned:
    Light brightness

    Rated 5 out of 5 stars

    36" Hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hood, does a really good job of eliminating unwanted odors. Like feature of syncing to cooktop. Light is really bright so you can see food. Well built. Only issue I had was cleaning residue from protective plastic. I took about 2 hours to clean it all off.

    I would recommend this to a friend
  • Pros mentioned:
    Light brightness

    Rated 5 out of 5 stars

    Great Vent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently did a renovation and bought this Samsung vent to match with the rest of our Samsung products. It looks great and works well. Basically everything i asked for with a timer and light. I haven't tested out the bluetooth connection yet though as i haven't needed to use it. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Light brightness

    Rated 5 out of 5 stars

    Nice Range Hood!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this hood along with a new gas cooktop. The Bluetooth feature is pretty nice, although it seemed a bit silly. I do like how the fan comes on whenever a burner is lit. The lights are nice and bright, but not harsh.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced and Rear Mount Beware!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hood, by all accounts should cost half as much. Other similarly styled hoods with similar specs (cfm, etc) cost ~400. The only additional feature or spec is the gimmicky bluetooth connectivity which simply turns the fan on automatically when the stove turns on. We intended to mount this hood such that it vents out the back. No one at best buy, nor the 3rd party installer realized that this hood requires an adapter kit to vent out the rear. So, despite having had someone from the 3rd party come out ahead of time, the installers showed up without this part (I blame both companies) and so it could not be installed. The kit allows you to reposition the motor inside. Further, the installers tell me that unlike most every hood out there, this one vents out of the middle of the back, instead of closer to the top. Probably a difference of 4-6". Since we are replacing an existing hood and not doing a total gut of our kitchen, the vent duct and the hole in the hood do not line up. Best Buy still has not reached out to remedy the situation that happened 4 days ago. I plan on returning this hood and purchasing one that costs less, performs the same, and uses a more standard vent location.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this issue, don't hesitate to get in touch with our
      BestBuy Customer Service department at (888) 237-8289, available 24 hours a day for your feedback to the installer / technician.

      Reference Number: 1144675938

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, great looks, spendy. Was only decent hood we could find in Black SS. Can synch with stove top to turn on and off

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit too pricy but quality is great: quite and effective

    I would recommend this to a friend
  • Pros mentioned:
    Light brightness

    Rated 5 out of 5 stars

    Nice range hood

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really nice, works great. I like the overhead lights as well. I would definitely purchase this again if needed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello NatM! Thanks for your review and being a Samsung customer! ^Ty Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Looks beautiful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got it installed and it looks great and works even better. The lowest setting is pretty quiet and suction is great.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Nice Range hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought for new construction. Love the Bluetooth compatibility feature with coordinating cooktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up in home

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hood with the cooktop on looks great in my kitchen. The SmartThings app is a great way to connect and use this product. It’s quieter and more efficient than my older range hood

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new hood and found this.nice color and quieter than our last hood

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is proud to be a welcomed addition to your home. Thank you for the 5 Stars! ^Lo Samsung

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been operating his hood for about a month. It seems to be performing excellent and I love the features like it connecting with our cooktop so the fan comes on when a burner does. Great design and simple operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it. Would buy again . Would recommend it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Hood!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has great power to exhaust smoke from our new Samsung Range. Definitely happy we got this to match up with our Samsung Duo Range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Venthood

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Venthood is quite beautiful with powerful vents to absorb all cooking vapors.

    I would recommend this to a friend
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