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kk01 Posted
Matches well with our cooktop and kitchen lay out , so far so good
This review is from Samsung - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
Verified Posted
Very nice looking vent but too loud. It is sleek and stylish.
This review is from Samsung - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
Posted
Good day.
We are glad that you are loving the looks of your range hood.
If you think your hood is a bit loud, it may be normal or indicate a problem, depending on the type of noise it's making. The link below will show you the solution, depending on the noise that the hood is making.
Range hood is too loud:
https://www.samsung.com/us/support/troubleshooting/TSG01203229/
The link to the installation manual is provided below for reference.
https://www.samsung.com/us/support/troubleshooting/TSG01203229/
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145652083) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
True12 Posted
I bought a Samsung cooktop and the hood in black stainless steel. The black color comes off if while cooking hot food splatters. Samsung doesn’t return calls and won’t replace it. Don’t buy this product.
Posted
Hi True12,
Thank you for reaching out to us and we are glad to know that you purchased one of our Samsung hoods. We apologize for the inconvenience with the hood color coming off. We will surely notate this feedback for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide:
How to clean your Samsung range hood and vents:
https://www.samsung.com/us/support/answer/ANS00089383/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/NK36N7000UG/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144395666
Thank you for choosing Samsung. Have a great day.
-Trisha-
Matt Posted
Good hood, very strong and good lighting. Had it installed for a month, so far happy with the purchase.
John Posted
Hood is good, kinda of a pain to install. Mounting bracket isn’t that great and it can get scratched SUPER easily
This review is from Samsung - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
Kari Posted
I'm really loving the touch buttons and the light on this hood. The only reason it didn't get 5 stars is because it's louder than I thought it would be. But other than that, I love it.
This review is from Samsung - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
Johnston Posted
A little bit too pricy but quality is great: quite and effective
Sebowen Posted
Very nice canopy hood. I hated that the extension for the top was almost as much as the whole canopy hood. Especially since it is just a sheet of metal. If you have a regular height ceiling, maybe you don't need extension? My ceiling is 12'
This review is from Samsung - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
MDSA Posted
Great product. Bought for new construction. Love the Bluetooth compatibility feature with coordinating cooktop.
Viktor Posted
I like the sleek look to this hood. The lighting is great also. The only knock I have on it is with the noise. It's not bad on the low setting, but gets very loud as you increase the power. But it gets the job done.
This review is from Samsung - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
Jacschmitz Posted
The hood itself works as it is suppose to. However, I have had to exchange this hood four times so far because each one comes defective in some sort of way... either dented or scratched, or it comes with completely no hardware to attach it! Then it takes another week to have a replacement sent. So far, a third party installer has been to my house 7 times to install this hood. They have scratched my walls and taken chunks of drywall out in order to install it, when they clearly had no idea how to do it. I would completely return the thing if I wouldn't have bought the entire samsung black stainless steel line of appliances so they all match.
This review is from Samsung - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
zM8Ms2020 Posted
Samsung Venthood is quite beautiful with powerful vents to absorb all cooking vapors.
DLFatman Posted
Works well, great looks, spendy. Was only decent hood we could find in Black SS. Can synch with stove top to turn on and off
BDB72 Posted
Great Product! Looks great! Works great! Could have a little better lighting imho, but very nice!
Clavel Posted
Excellent Hood, great speed,wonderful addition to my kitchen, well lighted, an beautiful.
This review is from Samsung - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
Leoromero Posted
Excellent and beautiful addition to any kitchen, looks and works perfect
This review is from Samsung - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
Jayrous Posted
Could use two more lights. Low setting is still very loud.
KevS Posted
We purchased this hood along with a new gas cooktop. The Bluetooth feature is pretty nice, although it seemed a bit silly. I do like how the fan comes on whenever a burner is lit. The lights are nice and bright, but not harsh.
Gordon Posted
Love it. Entire home has all Samsung appliances. Great suction on Low on high more then adequate in open concept living area
This review is from Samsung - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
lrlar1 Posted
I finally got it installed and it looks great and works even better. The lowest setting is pretty quiet and suction is great.