Customer Ratings & Reviews

The washer has a gorgeous finish! It works so well, and has more features that I would ever need but could utilize on certain occasions! The look, the functionality, I’m fortunate to have found this washer which fits my new house well.

Nice large capacity washer by Samsung. Although I had to wait for two months for it. It's quieter and has less vibration force when spinning while the clothes come out just as dry. The only downside is that it has more plastic than stainless steel to it compared to my prior Samsung washer. At least by looking at the exterior. Overall it's a nice product.

Loving this new washer. Works great. Very quiet. Kive that i can get notified on my phone when the washer is done. Love the color.

love washer and dryer but the pedestals are a lot smaller then my older ones not to happy about that but they are ok

Absolutely love this washer and dryer set. The sleek look, the functionality, it's quiet, large load capacity, multiple setting options, washes and dries a lot faster than my old set and the syncing to your phone function is pretty useful, too!

Samsung is the best.Black stainless steel colors are amazing.

Very easy to use and big loading capacity. Amazing purchase!!

you guys wrote on the site that this is “excellent” . You sold me a damaged washer? Why would you guys write excellent on this?

Good washer. Lots of controls. I love that I can turn on smart control and it will tell me when its done. It cleans my clothes just fine. It said it was about 200lbs. It is very heavy and feels like it is much heavier. I could move my old machine with ease, this one doesn't budge. For context I lift weights and am familiar with moving 200+lbs. It is a very deep machine and can take super large loads. I can put a comforter and sheet set and some clothes in at the same time and I have a king size bed. I could probably put 2 comforters in but haven't tried that. It is a great washing machine just way heavier than I expected. It is also very large. If your laundry room has doors measure 3 or 4 times to make sure. Account for the door sticking out and where it hinges for opening. It fists my laundry room but barely!

I didn’t look at this in person before purchasing, and assumed it was smaller than your standard top load washer. It isn’t. Feels like it is about double the capacity of my original washer. Very quiet and efficient. Sings you a little tune when it’s done. Haven’t attempted to hook up via WiFi yet, as I can’t imagine why I’d need to. I love smart home stuff, but just seems pointless.

I originally had a Samsung front loader with add wash that was replaced by my Geek Squad warranty. It was replaced with the exact same washer which did not last us 6 months before it stopped working. Samsung gave us the option to get a new washer; the one with add wash was no longer being made by Samsung. This one is the next best thing. It has the steam option for really stinky clothes with all the other options of the last one except for the add wash. No biggie, as I rarely used it. It’s very large: fits a king sized comforter, sheets, & waterproof mattress pad with ease & washes great. The top dispenser hold ample fabric softener. I add my washer pods into the drum. I suppose I could add them through the dispenser as sometimes they don’t dissolve all the way & leave a stain (rinsed clean with water). So what do I think of this washer? It is great for washing big loads of towels, clothes, & bedding. The steam option is awesome. It has WiFi but I haven’t felt the need to use that yet. I give it an A+ for now, but ask me in 6 months.

This washing machine is definitely 5 stars. Superb Quality. I’m amazed at the performance of this washing machine being that is so quiet. Washes my clothes so much better than the front load washing machine I purchased 10 years ago. This machine is super efficient and has wiped out stains I thought couldn’t be removed. Could not be more impressed.

I love Samsung products and this just ads to that love, its quiet, fast wash, my clothes come out clean everytime and it has many diffrent wash functions. Also you can connect it to smart things for more ease of washing. Im satisfied with this purchase although setting it up was pure hell but after Geek sqaud came and helped me properly set it up, it ran smooth and quiet. I deff love the set

The Samsung 5.0 Cu. Ft. High Efficiency Stackable Smart Front Load Washer is a game-changer when it comes to laundry appliances. Combining advanced cleaning technology, smart features, and a sleek black stainless steel design, this washer offers a superior laundry experience. As someone who values efficiency and convenience, I recently invested in the Samsung Stackable Smart Front Load Washer, and I have been thoroughly impressed by its performance, versatility, and innovative features. If you're seeking a washer that delivers exceptional cleaning results while seamlessly integrating into your smart home, the Samsung Stackable Smart Front Load Washer is the perfect choice. The first standout feature of this washer is its 5.0 cu. ft. capacity, providing ample space to tackle large loads of laundry with ease. Whether you're washing bulky bedding, multiple sets of clothes, or heavily soiled items, this washer can handle it all. The generous capacity ensures that you spend less time doing laundry and more time enjoying other activities. The high efficiency of the Samsung Stackable Smart Front Load Washer is evident in its innovative cleaning technologies. Equipped with steam technology, this washer is capable of removing deep stains and sanitizing your clothes effectively. The steam cycle penetrates fabrics, loosening dirt and grime, resulting in cleaner and fresher laundry. Additionally, the washer's high spin speed extracts more water from the clothes, reducing drying time and energy consumption. The smart features of this washer add a new level of convenience to your laundry routine. With the Samsung SmartThings app, you can control and monitor your washer remotely from your smartphone. Start or pause a cycle, receive notifications when a load is complete, and even troubleshoot issues using the app. The smart capabilities of this washer integrate seamlessly into your smart home ecosystem, making laundry management effortless and efficient. The stackable design of the Samsung Stackable Smart Front Load Washer is a space-saving solution for those with limited laundry room space. By stacking this washer with a compatible dryer, you can maximize the use of vertical space and create a streamlined and organized laundry area. The washer's sleek black stainless steel finish adds a touch of elegance to your laundry room, enhancing the overall aesthetics of the space. In addition to its impressive performance, the Samsung Stackable Smart Front Load Washer is also designed with user convenience in mind. The large and intuitive display panel allows for easy cycle selection and adjustment, while the drum's interior lighting ensures that you can load and unload laundry effortlessly, even in low-light conditions. Safety features are another important aspect of this washer. The door lock ensures that the washer remains securely closed during operation, preventing accidents and keeping young children safe. The washer also features a self-cleaning cycle, which removes dirt and residue from the drum, maintaining its cleanliness and preventing unpleasant odors. In conclusion, the Samsung 5.0 Cu. Ft. High Efficiency Stackable Smart Front Load Washer offers advanced cleaning technology, smart features, and a sleek design, making it an outstanding choice for anyone seeking a superior laundry experience. With its large capacity, steam cleaning capabilities, smart functionality, and space-saving design, this washer exceeds expectations in terms of performance and convenience. Elevate your laundry routine with the Samsung Stackable Smart Front Load Washer and enjoy cleaner clothes with minimal effort.

I purchased this washer open-box from my local store. While the front-panel came unplugged during the shipping process, the service agent was able to repair it quickly, and I was able to get to using the device. All in all, it gets the job done, and I'm very happy with it. The 5 cubic foot drum is astonishingly roomy, and it's able to handle a full load of blankets from a full-size bed without blinking. The detergent drawer is a nice touch, and I'm amazed at how clean things get. Something to note about this washer is that you need to consider the dimensions that are posted. The door sticks out several inches from the front of the body, and the body itself swells in the middle. While the top is only maybe 27" deep (give or take), the added girth of the drum and the door easily add the 5" that are listed, and might make it a tight fit (ours is angled, and we have to be careful if it moves during the spin cycle, or we might not be able to get open the door to the garage). The one drawback of the washer, and the reason for four stars instead of five, is that the drain filter is at the very bottom of the unit. This makes sense and is a design necessity, but it is also incredibly inconvenient. Water pools behind it, and if you need to take it out to clean it, the only way to relieve this is with the comically short emergency drain hose. This becomes an enormous problem if you face code 5C, which says the filter is fully clogged, usually with a full load of dirty water behind it. The guidebook says to use the emergency drain hose and empty it into a container, but good luck finding a container that can accommodate that much water that also has walls that are only 2-3 inches high. The way around this, of course, is to put the washer on a platform. I'm no stranger to using cinderblocks and plywood for a washing machine platform, but it seems like a design oversight, especially for a $1,150 washing machine. Ultimately, this isn't a deal-breaker, and this washing machine will be coming with us whenever we move. Maybe, eventually, we can match it with the Samsung dryer of the same series.

In love with this washer and how silent it is. The capacity is more than enough and it's so water saving that it paid itself in less than a year (in my case). Very easy to use and install.

So far so good,it's quiet and smooth ,clean fine not shaking when spinning and,besides you can put a lot of loads.

Looks great, holds a large load and is relatively quiet when running. It is also easy to use.

Easy to use really like the smart feature. Happy with the quality.

We just got our new Samsung Front Load Washer and Dryer. We are able to do larger loads in less time which saves a ton of energy. They are easy to use and have every conceivable setting. We are already a Samsung Smart Things home with a lot of electronics and other appliances so this addition fits right in with everything else.