Customer Ratings & Reviews

Very good product, it does its job very well and its technology is very advanced.

Best purchase I ever made I love my new washer machine

So far so good. Still getting use to it but it’s way better than my old washer. The clothes come out practically dry after, it gets spinned and drained so well. Which saves time for drying. It’s really big inside but I still wouldn’t over stuff it with clothes because I feel they didn’t look as clean when I put two dirty blankets. I did rewash the one and it came out real clean. Can hold at least one big blanket/comforter.

I've had this unit for less than 30 days (so keep that in mind). I like it a lot, I wish it had light to show inside the washer when working (like all little boys, age notwithstanding :-)), I like to see it working. I has many settings to make it like you want/need. I wish it were a bit less expensive :-)) (may be $100 less). I have not used its maximum capacity yet (and by purpose, I got a unit larger than I would usually need, that way it will last longer, so is my thinking). It looks nice and does not take as much space as I thought when I did the measurement, its lid opens quite a bit in front of the control panel which means if you have cabinet above it (as I do) which are not as off the ground as to clear the total height w/ the lid open, you are still OK because the lid opens in front of the wall mounted cabinet and will not hit it. I got a white unit to match my existing dryer and the space the unit went into, and all looks good. It is a quiet unit. I has multiple setting for water temp, spin, number of reins, load size/type, it has softener, detergent, and bleach container, it has delayed start, and smart phone connectivity, and internal faucet which I really like because where is is located, there is no wall sink near by. All and all, I like it and very happy about my choice (let's talk in 5 years and see what I think :-)).

I have had this machine for 1 month now. Huge capacity !! They make a 4.7 CF and a 5.3 CF. Not sure how much of a difference but I chose the 5.3 to wash sheets and towels. I also got the Impellar...as i was getting tired of sheets getting tangled in the regular tall agitator that OFTEN caused the tub to be IMbalanced and was necessary to RE balance the load....Very annoying and time consuming :( This machine can wash MORE sheets and blankets than my dryer can actually handle at 1 time. It DOES take a few washes to get accustomed to the various settings but not hard at all. A " normal" wash DOES take about 90 minutes ( odd) but maybe to save water? There IS a SHORT cycle you can select. ( approx. 20 minutes) ..as well as a DEEP WATER selection if you desire a FULL tub of water. Many folks COMPLAIN...even RETURN machines due to the LOW water levels in NEWER machines. You can thank the tree huggers for that :( But I believe using LESS water and allowing the clothes to beat upon each other actually does the washing. Quiet....HUGE capacity...CLEAN clothes .....just what I wanted !! No " banging" because the wash load gets imbalanced...THAT does NOT happen with this machine ! If you can learn to live with the LONG wash cycles you will be well pleased with this machine. Glass QUIET self close door is a Plus. LOTS of options for ; cycles, water level, various spin cycles, etc. I got mine ON SALE and other stores could not compare in the price.....however...the IN STORE price @ BB was CHEAPER than the ONLINE price ( go figure?) So far....VERY Pleased. i had looked at Front load washers but after some research found that those take a bit more maintenance such as CLEANING the rubber seal around the front door often :( Plus....Front loads required a LOT of stooping if you don't get the pedestals ( approx. $ 150 ea. ( ouch ) I will probably get the Samsung dryer to match once my current dryer conks out. I read a LOT of reviews and so far am VERY pleased with this Samsung unit for the price I paid compared to other units. HUGE capacity....Quiet....CLEAN clothes !! I THINK New dryers come in a 7 Cu. Ft. Capacity which would be great as this machine can handle a LARGE amount of clothes at 1 time. I am talking about 3 sheet SETS at once....or 8-12 towels !! Again...my CURRENT dryer has the SIZE to accept the LARGE bundle but it takes a LONG time to dry all the clothes THIS machine can wash at 1 time; and my current dryer is only 5 years old. AMAZED at the capacity of this machine...and the CLEANLINESS of the clothes !! *** advice: only use 1/4 - 1/3 of a plastic cup of detergent. Soap manufacturers provide a BIG scoop hoping you fill use a FULL cup..or more. MORE soap does NOT clean your clothes....the agitation does ! READ the labels !! Also...avoid the Highly promoted MAJOR brands of soap. Look at the Hispanic brands on the end of the isle...lower shelf. MUCH cheaper in price and they do a FANTASTIC job!! SAVE $$$ AND get CLEAN clothes !! I hope this helps others :)

This washer is awesome! Very efficient and quiet! Holds large loads and even connects to Wi-Fi! I Bought the dryer this past summer and the matching washer was discontinued so I got the next one up which happens to be a smart washer. Now I wish I had the smart dryer but both appliances work very well and I am very pleased with them. I fell in love with Samsung tv's first now I love their appliances. It's a bit more pricey but worth it.

I’ve been using the Samsung 5.2 Cu. Ft. Smart Top Load Washer with Super Speed Wash, and it’s honestly one of the best washers I’ve owned. The large 5.2 cu ft drum easily handles bulky bedding, towels, and big family loads without ever feeling cramped. The Super Speed Wash feature is a lifesaver—it gets a full load done in under half an hour and still comes out spotless. I also love how quiet and stable it runs, even on heavy cycles. The Vibration Reduction Technology really works—you can barely hear it running. The SmartThings app makes it super convenient to start, stop, or check progress from my phone, and the Active WaterJet is perfect for pre-treating stains right in the washer. Everything about this washer feels high quality—from the soft-close lid to the intuitive digital controls. It’s energy-efficient, looks sleek, and makes laundry day faster and easier. Highly recommend for anyone who wants a washer that combines power, smart features, and quiet performance!

Works great! Settings are very easy to use and quick as well.

It works great and I love the features. Easy to use and nice size.

We recently got this washer, and it has made doing laundry so much easier. The first thing we noticed is the capacity. This washer can handle big loads, which means fewer trips to the laundry room and more time saved for us. We can wash blankets, towels, and a whole week’s worth of clothes without worrying about it being too full. The other feature we love is how fast it cleans. The Super Speed Wash really works. Our clothes come out fresh and clean in less time than our old washer ever managed. It is especially helpful on busy days when we need laundry done quickly. On top of that, the washer is smart and easy to use. The settings are simple, and it gives us plenty of options to fit whatever we are washing. Overall, this washer has been a great upgrade. With its large capacity and quick cleaning power, it has made laundry less of a chore and more of a quick task.

Love this washer. Replaced one just like it that was 9 years old. My wife likes all the features on it and says it washes well. It is pretty quiet as well when washing a load, much like the earlier one.

I recently bought the Samsung washer and dryer set, and overall I am really impressed. The washer handles large loads without shaking the whole house, and clothes come out noticeably cleaner compared to my old unit. The dryer is fast and surprisingly quiet—plus the wrinkle-prevent feature actually works! The only downside was the initial setup. The Wi-Fi pairing took longer than expected, and some of the app features feel a little unnecessary. But once everything was up and running, the machines have been reliable and easy to use. Would definitely recommend if you want something modern and efficient.

Working good per my grandchildren. They are testing it out. It fits snuggly and nicely in laundry closet. Easy to access and use, being used at home. The delivery was great as well as the installation at a later time. Awesome Techs

Performance is great and this washer is so quiet while operating. It gives you the opportunity to wash long or short time frames as well. I really do like this product.

I have been using this washer for four months, and it is an exceptional appliance that meets all my requirements while maintaining an elegant design. The machine offers remarkable versatility, allowing users to customize wash cycles with impressive features: Quiet operation; Clear cycle completion notifications; Substantial capacity for handling large loads, including comforters; and Powerful cleaning performance. The washer's adaptability is particularly impressive. For instance, when laundering white towels, the "heavy-duty" setting provides such thorough cleaning that bleach becomes unnecessary. The results are remarkable, towels emerge immaculately clean with a fresh fragrance. The delicate cycle, which I initially approached with skepticism, proved remarkably effective. I consistently utilize the "pre-soak" feature, which I believe enhances detergent distribution and cleaning efficacy. I recommend this washer to consumers seeking a high-performance laundry solution.

It is early yet, but so far, the washer works great. We love the way you can fine-tune the wash cycle to your needs. The controls are simple and easy to use, and the washer has a large capacity. It is quiet and doesn't dance around the room during the spin cycle. It is a very cool looking washer which is a plus.

I purchased and installed the washer about a month ago. We've done about a dozen loads so far and am very pleased with the results. The washer was easy to install, controls are intuitive, and the rinse process is better than my previous washer. Do follow the initializing sequence as recommended by manufacturer. It is also advisable to match the wash load size to dryer size to ensure full load can be performed and dried in one batch.

It’s a great washer, efficient and quiet. But Best Buy had to replace the first two delivered for defects, and the 3rd one delivered is perfect. Thank goodness for Best Buy!

This is such an improvement over the front loading machine I have been using for 10 years. It is quiet, can handle large loads without going out of balance, and is a great looking machine. And it doesn't stink like the front loader did no matter how many times it was cleaned. It's nice to walk into the laundry room and not have that musty/mil-dewy smell assault my nose.

My wife amd I love our new Samsung washer. If you want a large washer that is quiet amd does an amazing job cleaning, than this is the one. By far this is the best washer I have ever owned.