Customer Ratings & Reviews

Working good per my grandchildren. They are testing it out. It fits snuggly and nicely in laundry closet. Easy to access and use, being used at home. The delivery was great as well as the installation at a later time. Awesome Techs

It works great and I love the features. Easy to use and nice size.

I had one that looked just like this and was happy. However, it didn't last. I thought 10 years and that's great... Oh, silly me. checked the code and it was made in January or 2006. This is very much the same, all new and upgraded electronics. Quieter than my original when it was new... works great, couldn't be happier. Maybe, it will outlast the one I replaced, the dryer is still going after all this time, Maybe I'm just lucky but I think it's a good product,

So far, just three weeks in, this washer is working really well. All functions working properly; clothes are getting clean; love the choice of functions available. When using the smart things app to select the settings, a description of each settings with appropriate laundry type is provided. The user manual can be found online by Googling or Samsung website.

Purchased a new washer before the old one clunked out. Doing a great job of cleaning items. It is getting put through the test. A couple of new puppies keep the machine working. We have been able to put bathroom mats in the washer. Machine does a nice job making sure everything balanced for spins. The one downside to this washer, if you're short, you'll have to really reach to get to the items in the bottom of the washer since the tub is huge.

It’s a great washer, efficient and quiet. But Best Buy had to replace the first two delivered for defects, and the 3rd one delivered is perfect. Thank goodness for Best Buy!

I can was a king size comforter with NO PROBLEM , no noise when spinning, and everything comes out clean.

I just love it. worth every penny. this does not make noise like my previous one and cleans the clothes nicely. Even dries it very well.

It is early yet, but so far, the washer works great. We love the way you can fine-tune the wash cycle to your needs. The controls are simple and easy to use, and the washer has a large capacity. It is quiet and doesn't dance around the room during the spin cycle. It is a very cool looking washer which is a plus.

This has been great. Easy to use, without app! Great size difference compared to old one. No issues with cycles at this time. Came with no dents/dings and professionally delivered.

This Samsung Washer (5.2 Cu. Ft. HE Smart Top Load) was the best selection that I could have made to replace my previous std. 3.5 Cu. Ft. Kenmore washer which was dying a slow death. I couldn't wash more than 5 or 6 light items at a time and needed a washer a skoosh larger to accommodate bulky items such as comforters, quilts, large and heavy fuzzy bathrobes, window curtains, etc. and also fit into the same space as my old machine. It sits a few inches higher than my current dryer, but that's no big deal as I intend to purchase the matching Samsung dryer at a later date. Delivery/installation was easy, prompt and professional and it was worth a separate charge to haul away my old washer. This washer was much quieter than my previous one. Plus, I already had the SmartThings app on my phone so I can check the status of a load at any given time or pre-program the next load from my phone. So convenient!

Very satisfied with this washer. Very efficient and can accommodate alot of clothes as the drum is relatively very large. Very quiet and efficient. I love the fact also that the lid never slams, so I need not be concerned about just letting it fall on it's own

The Samsung WA52DG5500AW washer offers an excellent combination of performance and convenience. With a generous 5.2 cu. ft. capacity, it easily accommodates large loads, making it perfect for families. The washer's variety of wash cycles, including options for deep cleaning and delicate fabrics, ensures versatility. The Soak option is a standout feature, helping to loosen tough stains before the wash cycle even begins. Additionally, the machine operates quietly, and its sleek design adds a modern touch to any laundry room. Overall, this washer delivers great value with effective cleaning, ample space, and user-friendly features.

This washer has no center agitator. Leaving more room for clothes. It is deep and I am short but tongs work great to get small items from the bottom. It's very quiet since my son's bedroom is next door. Love it.

“Well, I must say… this washer is quite impressive. The capacity alone is remarkable — you could practically fit a mountain of towels inside, though I do hope you’d fold them neatly afterward. The speed is extraordinary as well; having a full load done in under half an hour feels almost… magical. And it’s so quiet! Honestly, I can hardly tolerate clunky, rattling machines. Now, it isn’t without its quirks — that deep tub can be a bit, well, daunting if you’re not particularly tall, and the SmartThings app may test your patience at first. But once you’ve mastered it, you’ll feel a sense of accomplishment, I assure you. So, despite a few imperfections, this washer is efficient, reliable, and, dare I say, elegant in its performance. If you value precision, speed, and a touch of sophistication in your home, this machine will certainly not disappoint.”

Very good washer. Nice and quiet. Large capacity for bedroom comforters.

Washes well. Has large capacity. Easy to use and has a variety of cycles for multiple types of loads

Appears to be a great product. Quiet, efficient, and does a great job

We've had it a month, no issues. Works as intended. This is replacing our Maytag, which had a board go out twice and the cost to replace that was stupid enough to have to buy a new washer. Got this with the protection plan. Appliances are not like our grandparents had. They will not last 30 years. Get the warranty, and I usually never say that. But these boards will absolutely go out. So far, no issues, everything works as expected.

It has been the best. WE all like it. East to operate. Very quiet.