Customer Ratings & Reviews

I love this item!!! Its quiet and easy to use. I love that its not bulky.

Large Capacity, Great Machine in all ways . You will not be sorry if you purchase this washer

Plenty of options to save water targeting specific wash cycles. When the cycle completes you know it, the end cycle chime is loud. Great tub size, one drawback is the detergent compartment is tucked back into the machine a little so its a little difficult to get the detergent in it. Overall a great washer.

I love this washer. The tub is big enough to wash our king comforter and cleans really well. For the price, it was worth every penny.

Bought the 5.2 capacity Samsung Washer and the matching Dryer for my wife for Christmas and she absolutely loves them! She is very particular about the household laundry and Samsung did not disappoint! These machines cut her laundry time in half! Used Best Buy’s delivery service and they took the old washer and dryer. The delivery team was awesome they were very professional and took the time to clean up and run the test cycles! Excellent Customer service from the salespeople to the delivery team!

No problem noted for now. Working as expected. I hope it stays working like that.

Very good washer , no issues with it. Works perfectly good

love how big the inside is ,can put my clothes inside and walk away .. easy for my kids to work it and best buy delivered and installed it easy process

Efficient and quiet, love the transparent loading top

I received optimal customer service. The machine, so far, is working fantastically.

This washer is great. It is very quiet. It also has a quick wash which has been vert helpful. It goes very well with the dryer I purchased from BB 2 years ago. I trust Best Buy with all my appliance purchases and the Geek Squad for repairs if ever needed. Will be buying a new refrigerator at BB in near future.

It’s a very nice machine and very roomy. Controls are fairly simple. Connecting with the app was a little difficult. The washer cleans great, is a perfect depth to be able to reach in to the bottom and I like the app notifications when the load is done.

Great washer. Delivered on time and installed correctly. I love the wifi enabled wash so that I can schedule the wash to finish when I get home from work and can put the clothes straight to the dryer.

Best washer we’ve owned, very quiet and efficient. Clothes come out very clean and spun out. And the tune at the end is so funny!

washer works great and it was a quick and easy process getting it everyone involved was super useful

I’m a single parent with two kids and this washer does everything I need to. I can wash blankets, I can wash delicate items, stuffed animals without damaging them. Our family has one laundry day per week, and we are able to get it all done in a few loads together. There is a model just above this one that’s perfect if you have pets, but I don’t so this one was great. I looked at the cheaper models below this one, but I like the downloadable feature. I use it to wash the wool clothing.

So far so good. I just received the machine last week and it’s been working really well. It’s quieter than the previous one I had and definitely handles a larger amount of clothing/bedding.

Great product! Enough space, very easy to use and not too loud.

I absolutely love this set! Very quiet and efficient and sleek. Good purchase!

Best washer I've ever owned! Simple, intuitive, & the Matters app allows you to monitor the wash! Must I not forget how quiet it is, got this during the Memorial Day sale.