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Customer Ratings & Reviews

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Comp. Value: $859.99

Customer reviews

Rating 4.7 out of 5 stars with 535 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, remarkable capacity, and quiet operation. Many users appreciate the wash quality and ease of use. However, some customers have reported issues with the balance of the washer and the spin cycle leaving clothes too wet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 535 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed so far. The capacity is huge — I can wash big loads, comforters, and all my towels at once without it feeling overloaded. The “Super Speed Wash” is actually fast, and my clothes still come out clean and fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Thrilled customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just left an amazing review for the dryer but it works so well because this washer is equally amazing. It’s huge so I can do blankets and quilts and the spin cycle is great so the clothes come out almost dry. These both are way better than the Electrolux I paid more than double for. Seriously!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great. We like it, some cycles seem to take a long time but overall it's great. It does ask to be cleaned all the time, but that's fine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for over a month and nothing bad to say about it. Works as it should, quiet, stays clean. The machine even reminds you to run a clean cycle, after so many cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Wash quality

    Rated 5 out of 5 stars

    Love having a top loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a top loader again, and one that saves water too while still getting the clothes clean too. The model I chose has an impeller, not an agitator which is gentler on clothes and makes washing king size bedding a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washer...actually I had the older model and loved it so much when I needed a new washer, I got the same washer only newer! a clear 10 appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size & customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase process was simple and i was able to use some if my cash rewards towards the purchase. The employee that helped me check out in store was very patient as i customized mt pickup options as well as payment. The washer is a giid size and i am able to easily wash my king size comforter in it. I also got a warranty through best buy so that if anything happens with the washer someone will come out to fix it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Quality washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet running, efficient, performs well. Excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large Capacity, Great Machine in all ways . You will not be sorry if you purchase this washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of options to save water targeting specific wash cycles. When the cycle completes you know it, the end cycle chime is loud. Great tub size, one drawback is the detergent compartment is tucked back into the machine a little so its a little difficult to get the detergent in it. Overall a great washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item!!! Its quiet and easy to use. I love that its not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th best washer yet!! So easy to use and a lot of space for clothes. The WiFi is a must

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Five Star Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5.2 capacity Samsung Washer and the matching Dryer for my wife for Christmas and she absolutely loves them! She is very particular about the household laundry and Samsung did not disappoint! These machines cut her laundry time in half! Used Best Buy’s delivery service and they took the old washer and dryer. The delivery team was awesome they were very professional and took the time to clean up and run the test cycles! Excellent Customer service from the salespeople to the delivery team!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. User friendly. Works very well. I will buy refer any person to get one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Wash quality

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer , no issues with it. Works perfectly good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i would haav bought the vought the matching dryer...especially if it is as good as the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. The tub is big enough to wash our king comforter and cleans really well. For the price, it was worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Ms.Gloria

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and quiet, love the transparent loading top

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how big the inside is ,can put my clothes inside and walk away .. easy for my kids to work it and best buy delivered and installed it easy process

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stella Onwumere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem noted for now. Working as expected. I hope it stays working like that.

    I would recommend this to a friend
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