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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.5 out of 5 stars with 66 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the 55” Class LS03FA The Frame Series QLED 4K UHD Art Mode SamsungVision AI Smart TV. The picture quality is considered to be good. The sleek, slim design and included wall mount are also appreciated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-66 of 66 reviews
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this at another location & love it here also. Nice to look at pictures when not on

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Free channels are worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star for good quality picture but sound quality is poor. Samsung TV channels are terrible. Can't get any Real local channels like Fox,ABC,CBS,NBC. Best Buy Sales reps had no clue what the 2700 free channels were and misreprented that it included free apps like netflix, Hulu, etc but with commercials. The truth is you get No free apps unless you pay for a subscription. Forget about access to Any NFL football games. You can only get fuball (soccer). And u need to subscribe to get any paintings that the Frame TV brags about. Samsung customer service was also clueless in trying me to find any real live channels that match what u can get on a normal American TV.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ricky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person told me there was not an additional piece of equipment that you have to have to run the TV. After purchasing realized there is a separate box the comes with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung,

      We appreciate you sharing your experience; however, you may want to consider providing your feedback directly to the Best Buy store where the purchase was made.

      If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Could not be installed in a new tech ready home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be installed by your Geek Squad because ends of the One Connect box cables would not fit through existing wall cable conduit built in a brand new technology ready home. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      user948817,

      It appears your 1-star review for the Samsung Frame TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.

      If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    Slim but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know it comes with a necessary external box which requires power as well as the tv. So the slim thin tv has an external control box. That is what you would expect with 10+ years old technology.Also not a standard mounting so a learning curve involved.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JohnC,

      We're sorry to hear of this misunderstanding. The One Connect Box makes it easy to connect your cable or satellite box, gaming console, and other devices - all without a tangle of wires hanging from your TV. Instead, everything links to your TV through the One Invisible Connection, a discreet translucent cable that helps keep your space clean and organized.

      The Frame TV includes the One Connect Box (or the Wireless One Connect Box on our Frame Pro and QN990F Neo QLED 8K), and the S95F OLED features a Slim One Connect Box.

      If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, great sale that matched competitors prices

    I would recommend this to a friend
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