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Customer Ratings & Reviews

Your price for this item is $127.99
The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 40 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 40 reviews
  • Rated 5 out of 5 stars

    love my frame tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my frame tv, i received many compliments with this tv, it really look like an artworks when the tv is off, very beautiful I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, Looks Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Quality feels decent. A little pricey for what you’re getting, but they have virtually zero competition (for now).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks like a true frame now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits well and is easy to install. It looks really well when installed. Definitely changes the look of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bezel makes the Frame TV look like a real piece of art. People can’t believe it’s a TV when they see it in art mode with this bezel. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple but good design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed product, easy to install and very intuitive to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the frame is nice but a little expensive. Would be nice if it was a little thicker and if the seams were less visible. Pretty good though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Frame TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and art features are great. We don’t care for the box you have to use to get power as we don’t typically attach it to other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the frame. It makes a huge difference from looking like a TV to a picture frame. It was worth a long wait to receive it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Frame TV Bezel!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery and excellent addition to the TV!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame for 55 frame tv Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product, looks excellent in my kitchen, guests always say, hey that frame looks awesome, literally they think is a frame, this frame with this tv it's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture Frame!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frame to finish off the installation of the new Frame Samsung that we just purchased. It's a super addition to our den!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works well and is reliable. The installation was excellent in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame adds a more finished and polished look to the artwork and “hidden” TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    level of service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to take a moment to express my gratitude for the outstanding service I received recently when purchasing a bezel frame for my TV at your store. Not only was the staff incredibly helpful, but they also went above and beyond to ensure I found the perfect frame for my TV. This level of service is rare to find and truly sets Best Buy apart. Thank you for consistently exceeding my expectations and providing an exceptional shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks fantastic with a frame purchased. It really makes the tv look like art. Well done samsung on a great picture here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, great fit, as expected. Seamlessly fits my new Frame TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bezel Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The teak frame bezel color match great with our other furniture and it elevates the TV frame to look like an artwork. The only drawback I feel is the material is not very sturdy for the price, but it looks great once its on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks so beautiful and everybody think is a picture, I love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible mitres. Not one edge fully closes.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super disappointed in the quality of this bezel. I bought the Frame specifically for the option of changing the bezel to make it appear more like a picture frame than a TV. I followed all the directions, clipped the tabs on the back as directed and could not get the gaps to close. Whenever you try to squeeze them together, one will pop off the tv, flipping it towards the screen and making the tab pop out of the back. If this was a picture frame, I’d send it back and ask for it to be redone. I am a carpenter by trade and if any of my mitered trim looked like this i wouldnt have a job. I assume since this is an official Samsung product that 3rd party wont be any better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      PorkChopExpress,

      Thank you for sharing your experience with the customizable bezel. Please see below for further help with installation:

      1. Each bezel piece is labeled, so you'll know where to attach them.
      2. Line up each piece with the corresponding side of the TV, and then slide them into place. It's usually easier to start with the bottom and top bezel pieces first, and then put on the sides.
      3. The bezel pieces are magnetic and will attach instantly. Each piece should be flush once attached. Be sure to use the corner snaps to secure the pieces in place.
      4. To remove the bezel, gently hold one piece and slide it off of The Frame TV. Repeat this for all four bezel pieces.

      You can watch the following video to see the full installation process, including inserting the provided clips to close seams.

      https://www.youtube.com/watch?v=2LaMtPjLRb0

      If you need additional help, please reach out to us and an agent will gladly help with further troubleshooting assistance. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Everyone notices

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame is a very nice touch to a thin television, everyone always nltices and comments about it

    I would recommend this to a friend
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