The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 40 reviews
Rated 5 out of 5 stars
love my frame tv
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i love my frame tv, i received many compliments with this tv, it really look like an artworks when the tv is off, very beautiful I love it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent product, looks excellent in my kitchen, guests always say, hey that frame looks awesome, literally they think is a frame, this frame with this tv it's perfect.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to take a moment to express my gratitude for the outstanding service I received recently when purchasing a bezel frame for my TV at your store. Not only was the staff incredibly helpful, but they also went above and beyond to ensure I found the perfect frame for my TV. This level of service is rare to find and truly sets Best Buy apart. Thank you for consistently exceeding my expectations and providing an exceptional shopping experience.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The teak frame bezel color match great with our other furniture and it elevates the TV frame to look like an artwork. The only drawback I feel is the material is not very sturdy for the price, but it looks great once its on.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super disappointed in the quality of this bezel. I bought the Frame specifically for the option of changing the bezel to make it appear more like a picture frame than a TV. I followed all the directions, clipped the tabs on the back as directed and could not get the gaps to close. Whenever you try to squeeze them together, one will pop off the tv, flipping it towards the screen and making the tab pop out of the back. If this was a picture frame, I’d send it back and ask for it to be redone. I am a carpenter by trade and if any of my mitered trim looked like this i wouldnt have a job. I assume since this is an official Samsung product that 3rd party wont be any better.
Thank you for sharing your experience with the customizable bezel. Please see below for further help with installation:
1. Each bezel piece is labeled, so you'll know where to attach them. 2. Line up each piece with the corresponding side of the TV, and then slide them into place. It's usually easier to start with the bottom and top bezel pieces first, and then put on the sides. 3. The bezel pieces are magnetic and will attach instantly. Each piece should be flush once attached. Be sure to use the corner snaps to secure the pieces in place. 4. To remove the bezel, gently hold one piece and slide it off of The Frame TV. Repeat this for all four bezel pieces.
You can watch the following video to see the full installation process, including inserting the provided clips to close seams.
https://www.youtube.com/watch?v=2LaMtPjLRb0
If you need additional help, please reach out to us and an agent will gladly help with further troubleshooting assistance. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Rated 5 out of 5 stars
Everyone notices
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The frame is a very nice touch to a thin television, everyone always nltices and comments about it