Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the excellent picture quality and large screen of the 85" Class - LED - Q70 Series - 2160p - Smart - 4K UHD TV with HDR. Many customers commented on how easy it was to set up. The only downside mentioned by a few customers was the high price.
This summary was generated by AI based on customer reviews.
Ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may be a little bias as I’m comparing this too my Q900 I gained a few inches and really like the Auto screen saver when things are paused for a long period of time. At times I do find the picture quality a little laggy other than that decent tv
I would recommend this to a friendNot a great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vibrant colors are too much. Makes everything look fake. The picture itself doesn't seem as clear as my old 1080 TV. I have a 73 inch LG that's picture blows this ones away.
No, I would not recommend this to a friendSamsung tv issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty and purchase not poppin up in system. Have tried numerous times to pull up date regarding purchase and it’s not in system.
No, I would not recommend this to a friendRemote Audio Problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the TV and the soundbar but the remote audio speaks on its own and it is pretty annoying. I have also purchased a Samsun soundbar with the TV.
No, I would not recommend this to a friendSamsung large screen
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it home and would not power on. Neither Best Buy team or Samsung would send anyone out to repair and would only offer a refund.
No, I would not recommend this to a friendDidn't Last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upon set up TV was great, but after 2 years, the screen started to go black. Overall not worth the price. Will never spend this much on a TV again.
No, I would not recommend this to a friendVery disappointed in a Samsung at this price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black contrast is terrible. Colors are washed out. Had Geek Squad install it so can’t say that I messed up the settings. Very disappointed with this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Coto,
I am very sorry that your experience with this TV was less than perfect, and I completely understand your disappointment.
Our Q70 R series are powered by Quantum Processor 4K, Direct Full Array 4X, Quantum HDR 8X, and deliver over a billion shades of color with precise contrast, sharp details, and fine-tuned black level.
Please give us the opportunity to assist you with image quality adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you.
- Samsung Ambassador
Poor Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV I have ever owned. The picture unit failed just before my repair plan ended in 2022. The first unit shipped was damaged and a second one ordered. It took months for repair. Now the same unit has failed again. A repair is only guaranteed for 99 days and I might get a 20% discount. I am not willing to put more time or money into a true lemon
No, I would not recommend this to a friendSamsung for life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for the past 3 years and still works perfectly. The built in apps are life changing.
I would recommend this to a friend