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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4.7 out of 5 stars with 15 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Rated 5 out of 5 stars

    Fantastic TV - great quality, clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great clarity and depth. We have one in the bedroom and one in the living room, each are in rooms with a lot of natural light. Wide array of color and details are sharp. Sound is good, we added a sound bar so my opinion on sound takes that into consideration. TV comes with easy to use apps and free programming. We absolutely love these TV’s and would recommend them to anyone. We wanted to be able to see clearly across the living room and be able to watch while working in the kitchen. Because of the size we chose to have our TV’s delivered and the service was smooth, simple and straight forward. The delivery crew kept in contact so we knew when to expect them. Gentle handling and overall nice people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our home theater.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 85” Samsung TV is AWESOME! We are loving the picture size and quality. The SmartThings connectivity is a great new feature. For kicks and giggles we set it up in the bedroom first to get a super home theater experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black friday deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, got it on black friday. I love the size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. They delivered the TV in the time frame. Both men were polite and helpful. Placed the TV where I wanted and made sure it was standing in a safe place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture especially with the Govee LED TV Backlight installed. Really gives this Samsung 85” TV the ultimate viewing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85” QLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all the advertising that comes with it. Picture quality it’s excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Greta picture Greta price . I would recommend this tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Check hertz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low hertz, for $1k make sure you are looking for 120 on a tv before buying. Not a bad tv but could be better for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase and especially with the service in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segundo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv picture quality excellent eze installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, embarrassing and insulting customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good. The customer service was awful and insulting. I wish circuit city was still in business so n never had to go to Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv!!!! Perfect for movie nights with friends and family ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv purchase was great as I needed a TV with a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer servixe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, store manager helped me out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a clear picture-returned and bought the TLC 85 inch TV

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JefferyR,

      We value your feedback, and regret to hear that you weren’t completely satisfied with your TV’s picture quality. Please know we are always here to help, and we could have assisted in providing image adjustments to resolve any issues you were experiencing.

      If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

      ~ Samsung Specialist Samsung

  • Customer reviews from Samsung US

    User rating, 4.7 out of 5 stars with 151 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
  • Customer reviews from bestbuy-ca

    User rating, 3.9 out of 5 stars with 11 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
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