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Customer Ratings & Reviews

$3,799.99
Save $1,500
Comp. Value: $5,299.99

Customer reviews

Rating 4.5 out of 5 stars with 15 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Brightness

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the 85” Class QN900F Series Neo QLED 8K TV's picture quality. Reviewers are reporting the picture to be sharp with exceptional colors. Overall, there were no CONS mentioned about this product in the provided data.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85” QN900F 8K TV is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever had! Sharpest picture and exceptional colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Improved 8k

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a qn900c from best buy i was very happy till the panal started to come apart Samsung couldn’t repair it and replaced it with this qn900f i will say minus the one connect the tv is a solid replacment and am happy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV! The picture is so clear and the non-glare screen is amazing. We are happy we waited for this one!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85 inch QN900F Series Neo QLED 8K (2025)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality for an 85 inch TV. Love its anti-glare feature too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85in Sam tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is phenomenal it has the best picture on the market and the sound is amazing and colors just pop out of the screen like you are there in the movie your watching or your in the sports game your watching

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 85 inch TV has the best quality picture that I have ever seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv tons of features easy to use picture is intense...8k

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Picture is clear and sharp. Would buy this tv again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Televisions.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s truly a beautiful tv crystal clear also color is just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 85 inch television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy I television! I believe that was the best investment I have made this year

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to write a review for my new TV. However I can't. I bought TV on 11/6/25, was promised delivery on 11/18/26 (twelve days after purchase, which wasn't real happy with but accepted it). Now here we are on delivery day, and I get a call that TV will not be delivered today because they do not have the TV wall mount. I have called best buy 3 times today seeking answers, (you can't reach the store directly, the call gets forwarded to a nationwide call center, and they say they can't connect you directly to the store) all I get is a runaround. Noone can seem to answer when I will get my TV delivered? As far as I'm concerned this is very poor customer service!! Hopefully, best buy will get it together asap so I can write a true review of the TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DaralR,

      Please know that you're leaving a review and 1-star rating for the QN900F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.

      If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 3 out of 5 stars

    Many No functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI no works, the language translation can not use, shows No functionality

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      YuZ1,

      Thank you for your feedback regarding your QN900F TV. Please note that Live Translate is currently available when using Samsung TV Plus, over-the-air broadcasts with closed captioning via antenna, or a cable box that supports closed captioning.

      If you need further assistance, please contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture in every channel sounds excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Save Your Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited at first to see how much better the picture would be versus my previous Samsung 82" telly. The 82" was a UHD 4K model, I paid $ 3200 for it back in 2018. It still works fine, but I felt the picture quality might have lost a pixel or two. Okay, fast forward to install day, and it was a total anti-climax. Much to my disappointment the picture was no better than my 8yr old model. It might be a touch brighter but that could be adjusted in the setup. I popped in a 4K DVD expecting a miraculous comeback, but again nothing notably better than before. Don't get me wrong the picture and colours were great. Looking back I should've saved the money and wait for the time when programs are broadcast in 4K or better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DellFan,

      We appreciate your input on the picture quality of Samsung’s QN900F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
      1. Standard – Default mode for general viewing
      2. Dynamic – Brighter and clearer in well-lit rooms
      3. Eco – Optimized for energy saving
      4. Movie – Best for watching in dark environments
      5. Filmmaker Mode – Preserves content exactly as intended by creators

      You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode

      If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video and sound. Best with the AI up scale to 8k

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4.9 out of 5 stars with 347 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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