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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2613 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers are delighted by the 980 PRO Heatsink 2TB Internal SSD's ample storage and ease of use, praising its quick installation and performance boost for their PS5 consoles. Many appreciate the included heatsink and its compatibility, while some experienced initial firmware issues. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,613 reviews
  • Pros mentioned:
    Installation, Speed

    Rated 5 out of 5 stars

    Blazing Fast 6586 MB/s Even w/o Firmware Update!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about needing to update the firmware after prior reviews, as I don’t have a PC let alone an extra M2 slot. Best Buy also told me that I would need to become a total tech member ($200) or pay $40-80 for the geek squad to update it for me. However, the card I bought today showed as being made 2/2022 and presumably has the latest firmware as I got speeds at 6486 MB/s (per PS5 at install) right out of the box. Took 5 min to install, works great, blazing fast,

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Firmware

    Rated 4 out of 5 stars

    Excellent drives for the price point however...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These drives do need to be checked within Samsung Magician BEFORE you store anything on them. This 100% fixes the issues. There was a firmware bug when these launched that affected the 2tb 980 pros. (As well as 970 and 990) They would lock into read only mode and essentially self-deteriorate until no longer usuable. Some users claimed it took as little as 2 weeks and up to 6 months for this to happen. I have included pictures of the two manufacture dates of my purchased drives for my gaming pc. These both have shipped with the affected firmware. I knew this was a possibility before I purchased, but a quick update within Samsung Magician and everything has been fantastic. They have both been installed and at about half capacity a piece for about a month or so. There has been zero performance issues, both at 100% drive health, and operating well within acceptable temperature ranges under load. Even though they can be used in a PS5, I dont know if the bug is limited to just PC application. For that, I give a 4 star rating. Otherwise, if you have the means to update them, dont let the firmware issue sway you away. These have been fantastic so far for me. If anything changes, I will update my review. I definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Best SSD for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a 2tb 980 pro for 159.99 a couple weeks ago. Easy to install runs smooth nothing to complain about honestly. Compared to other brands wd,seagate etc i think you wont notice any difference just in your wallet got it for about 100 dollars cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Speed, Storage

    Rated 5 out of 5 stars

    A Must have!! Highly recommend it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and format! Downloads games super quick no lag! A must have for your ps5 I have over a ton of games and still have rooom for more. Highly recommend this as soon as you buy your ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    Easy Install with great performance on PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is very simple once you learn how to slide open your PS5 by hand. All's you need is a screwdriver once the slot is reached followed by a little trip to settings to transfer your games. Performance has been smooth and fast with my 2TB expansion. Giving me plenty of space at about a 2.6 TB total.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never installed a internal ,hard drive before, so before I did anything to the ps5,I Watched a video on YouTube ,it was really simple to do, easier than I thought it would be ,been playing several games downloaded ,no problems ,the 2TB was plenty of storage for me ,over 50 games ,and most of them are ,30Gb or more on average, a few much larger , per download ,and I still have enough space for several more ,so far very satisfied ,with this hard drive .

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Performance, Storage

    Rated 5 out of 5 stars

    Best SSD for PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and great performance. I have not had any issues or slowdowns when opening games from this drive. 2TB is enough for all my games which I do not have many but I still have more storage available.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Performance

    Rated 5 out of 5 stars

    GOATED SSD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ps5 runs so seamless with this installed and the process is very simple. If you don’t know what to do youtube or tiktok can help. Much need storage especially for gamers like me who have many games they will “eventually come back to”. You never have enough storage!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Storage

    Rated 5 out of 5 stars

    Awesome SSD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast storage and easy to install and just the right amount of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Speed

    Rated 5 out of 5 stars

    Fast, easy to use, and pretty.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to install, and visually appealing (even if it'll be out of view for pretty much all its life). I installed this without issue and moved almost 400GB of content in under five minutes. I decided to go with the 2TB version on sale for $210 since I figured this would be the only update I'd ever need for the life of my system considering I have a total of 2.7GB. Trying to do that for my XSX would cost SO much more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast speed SSD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung SSD work well with the PS5 and is easy to setup once you turn the PS5 it ask to format it and also on the PS5 setting on storage change it to the Samsung SSD so once you download games it goes straight to the SSD. It's also a fast speed SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    No more deleting to make room for New Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung version was about $50 cheaper than the PlayStation version. It was super easy to install. I watched a quick YouTube video for the confidence. It works really fast and I am super happy with it. I’m glad I didn’t buy external drive and have to wait and download every time I wanna play a different game.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Storage

    Rated 5 out of 5 stars

    Very necessary for PS5 owners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I finally snagged one of these during Black Friday sale this year. The extra 2 TB was VERY much needed. Installation was fairly easy with an instructional video and the product works great. Would definitely recommend anyone with a PS5 grab one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price tag! Not sure why I waited so long to get one. Games load faster and run smoother off this SSD. If you’re tired of always deleting games so COD can update get this!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Firmware

    Rated 4 out of 5 stars

    Good ssd requires firmware update for some

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast ssd and it comes with a heat sink. You pay for quality here and samsung did well. Verify firmware is the good one using their program when you install because some have problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this into my second m.2 slot. The card was super easy to install, came out of the box with the heatsink already installed. Only downfall is it does not come with the motherboard screw. Thankfully I had one in my motherboard already.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fit the price- why not?!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed! 2TB for the low price of cheap! Heatsink built in, no labor! Of course you can get the 1TB for the low... but then you have to buy a HS which isn't a big deal..but time, man... time.. let's plug and play and get to it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted some extra storage on the ps5 and this thing works great! All you have to do is plug it in and go great for anyone that has multiple games and needs extra storage no more deleting games that’s for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Loving the Samsung 2tb with heatsink

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is well worth the money, for 2tb, Samsung has truly saved the day. And so easy to install ,i couldnt believe it Uploaded 17 games, and still .have a 1/2 and 1tb left. The best move, i ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    High quality SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 stopped overheating when I applied this one. It has heatsink for its purpose. Also gives plenty storage for other games. Please do yourselves a favor and buy this

    I would recommend this to a friend
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