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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 109 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the product's efficient layout and design, appreciating its surprisingly deep capacity. The beverage center is a particular highlight, and the ice production is also well-received. Many find its overall performance amazing and its size perfectly suited for their family, noting it comes with all the desired features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 109 reviews
  • Pros mentioned:
    Beverage center, Ice production

    Rated 5 out of 5 stars

    Best Designed Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well thought out designed refrigerator. In the pasti have had a side by side, or French door with a drawer at the bottom for freezer items. Neither of these were quite right. The side by side didn't offer enough space for larger items and the freezer drawer always had items stacked on top of each other which made it hard to see what was in there. This samsung bespoke quad door is the perfect solution! First the overall cu foot space is incredible!! In the last we got counter depth but this time we opted for standard depth. That definitely makes a big difference in the amount of space you have! And the double freezer doors open up to shelves on the sides of the doors, shelves in the freezer along with 2 HUGE freezer drawers!! I can store everything i need and still have leftover room for more items. And the best part is the design of the freezer makes it so easy to see what i have available without having to "dig" through items. It's all displayed neatly for me to see a soon as i open the doors. The beverage center is another plus! Not only does it make 2 different size ice cubes, you also get the ice scoop! Not a big item but the little things show the thought put into this fridge. And there is a water pitcher inside the left top fridge door. You just hit the latch under the door and the door opens within a door to display your water pitcher and a dispenser that dispenses cold water in a cup or glass of your choice. The water pitcher has an infuser inside the pitcher for you to have flavored waters. I've cut up Cucumbers for Cucumber water, and lemons for lemon water. You be the judge and add whatever you would like! The exterior of the fridge is a clean looking surface with no outside handles. They are recessed under each door. The finish we have is stainless steel and cleaning it is a breeze! You can also get different colored panels for the front of the fridge to change the look. You can mix and match fur a retro look! I haven't done that yet but i am planning on it. You can control the settings from the app on your phone. It is the easiest thing to do! This samsung 29 cu ft bespoke refrigerator is truly the best design! I absolutely love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Capacity, Ice production

    Rated 5 out of 5 stars

    Spacious and smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space and features. 29 cubic ft and the beverage center are what we like the most, in addition the ice maker. We hope it last us a long time. The panel replacement feature is a plus as well as smart features and WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance

    Rated 5 out of 5 stars

    White glass panel fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the essence of the white glass. It add up a sophisticated sensation to my kitchen!!! The inside is so spacious!!! Today is the first day but im so excited about the ice making and the cool water! I’m so happy I made this purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! So much space. The beverage center is a huge plus, we love the pitcher and it fills fast! The door shelves are deep and fit gallon size containers. The freezer space is enormous too and the flex space is a nice option.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Happy with new fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, we use the beverage center more than we thought we would. The white glass is gorgeous and super easy to clean, unlike our previous stainless steel “lemon” Kitchenaid. This was an exchange since previous one quit cooling. We are enjoying the flex fridge and alternating the bottom right with beverages or freezer. Just make sure doors are put back on correctly if they disassemble it when delivered. They are coming back to fix that and align doors.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Flex 4-Door for Office Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two of these fridge/freezers for a kitchen in an office space and we appreciate the clean lines, modern finish, internal cold water options, ice cube options, and flex option for lower right portion. This model is great for our office needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Bespoke white glass refrigerator. It’s a clean look inside and out and so much space for everything!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge weve had it for 2 weeks now and love everything about it. Very spacious, beautiful design, 4 doors, and got it for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Capacity, Ice production

    Rated 5 out of 5 stars

    Best Refrigerator I Ever have had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung f4 door flex Frenc door refrigerator for 2 years and then we moved. The refrigerator in the new home just didn't meet up near to what I was use to. I bought this Samsung -Bespke 29 cu.ft. 4 Door Flex French Door Refrigerator with Beverage Cent - Stainless Steel over Labor Day weekend. It was delivered on Tuesday the day after Labor Day. I absolutely love it. I love the ice maker - 2 kinds of cubes, the beverage center which is wonderful. The feature I like most on my old one is also on this one....the flex section. You can set that to be a freezer, refrigerator with different temps for veg/fruits or meat/seafood, wine cooler. I always have a lot of vegetables and fruit. This is a perfect refrigerator. The flex can be set on temps that are especially good for vegetables. This refrigerator has plenty of room so you can entertain and put trays of food with ease into it. Great for Thanksgiving but also daily use. I highly recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Love It!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been 2 weeks since we have this refrigerator and we love it. All features are working perfectly so far. Everything went well with the delivery and installation. Francisco and Hector provided an excellent service, and they made sure that it was safely brought into our house without hitting anything on its way. Francisco walked us through some basic setup and checked to ensure that everything works before the installation was complete. The white glass panels are absolutely beautiful, and the refrigerator has a lot of spaces for our family. Thanks to the sales associate, Ashley, for helping us to select this refrigerator. Needless to say, we were very impressed with the team of BB and will definitely come back for future need on home appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Sami Bespoke 29

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general it's a well made and useful fridge. Issues: lack of isolation for meats and vegetables in the refrigerator section. In the freezer we'd like the ice cube trays and the two different types of ice cubes it makes but we don't like the rather flimsy plastic bins. The built-in water pitcher we found to be very useful for pouring just a picture of water quickly or filling the coffee machine.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Capacity, Design

    Rated 5 out of 5 stars

    Highly recommend - a huge amount of storage space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge amount of space and I love not having handles on the front because it keeps a clean look overall. The water pitcher inside has turned out to be incredibly useful for rapidly filling water bottles for us and the kids.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice production

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! So spacious and such a sleek look. The ice maker is amazing with 2 types of ice. They stay full! We are beyond happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Not Just Good Looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely awesome fridge. We were a little skeptical about the beverage center idea-until we had a few days of use. The auto-fill pitcher is terrific for filling our Keurig coffeepot, we love the water feature not hanging out and spoiling the clean lines, and have found the layout to be superior to the Samsung (which we loved) in our old house. Worth the cost with a very efficient layout and design.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Capacity

    Rated 5 out of 5 stars

    Climate zone is a must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Samsung Bespoke 29 Cu. Ft. 4-Door Flex French Door Refrigerator in my kitchen for a while now, and I must say it's a game-changer. The customizable door panels blend seamlessly with my decor, and the hidden Beverage Center is a real hit with my family—we love the AutoFill Water Pitcher for quick refreshment. The spacious 29 cubic feet capacity effortlessly accommodates our weekly grocery haul, with flexible storage options making organization a breeze. The smart features, like Wi-Fi connectivity and the AI Family Hub, have simplified our daily routines, letting us manage groceries and family calendars with ease. Plus, its energy efficiency is a bonus, keeping our utility bills in check. Overall, this fridge has brought a perfect mix of functionality and style to our home.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Love the beverage center.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like most things about this refrigerator. I love the beverage center where you can pull out the pitcher of water and then it automatically refills when you close the door. The thing I most dislike are all the fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and excellent in space, love my refrigerator I made a good choice

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Excellent quality. Spacious and it looks good in the kitchen. The added feature of the door where the water is makes the design very modern and useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer Instructions lacking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge, but Samsung (and all other companies who provide operating instructions) need to do a much better job at providing instructions for the consumer. The ‘user manual’ that came with this Bespoke fridge only had installation instructions & troubleshooting information. There should also be instructions (however simple) on how to manage the control panel, i.e., how to change flex section from freezer to fridge and the fact that you have to use control panel to turn on automatic pitcher refill. Also, one of the front panels had a scratch. Better quality control needs to be implemented to ensure customers get a pristine product delivered to their home. Unfortunately, today, workers aren’t so concerned with how they treat the products prior to packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Exceptional quality for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All our major appliances have always been Samsung and this one isn't disappointing at all. My wife loves that we got to pick the colors for the top and bottom, and the dual ice maker is pretty awesome. I'll always defer to this company for their quality of products and service.

    I would recommend this to a friend