Customer Ratings & Reviews
- Model:
- RA-F18DBB33/AA
- SKU:
- 6497844
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel for its easy installation process and beautiful design. Many customers mentioned how simple it was to install the panel, and they appreciated the variety of colors available. The glass panels were also praised for their stylish appearance.
This summary was generated by AI based on customer reviews.
White glass panel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the essence of the white glass. It add up a sophisticated sensation to my kitchen!!! I’m so happy I made this purchase!!
I would recommend this to a friend- Pros mentioned:Color, Installation
Love these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. The color was perfect and they were easier to install than I expected.
I would recommend this to a friend Beautiful Option
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is beautiful and the finish makes it so that you don’t see fingerprints. I’ve had this on my fridge for over a year and have no intentions of changing it any time soon. Photo does not show true in person color, definitely more rose gold in person
I would recommend this to a friend- Pros mentioned:Ease of cleaning
Looks good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took more than a month from the time of our initial Bespoke fridge delivery date to the time when the panels showed up to go on it. However, they easily snapped into place and the final product looked great viewed from the front. However, my wife did not like like the appearance of the protruding portion of the fridge from the encasement as viewed from the side as it was black. I was able to remedy this by acquiring some wide white magnetic tape (ordered online from Amazon) and cutting strips to fit the sides. The final product was more aesthetically pleasing for our white cabinetry kitchen. Surface is easy to clean.
I would recommend this to a friend Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, and always receive great customer service service and products from best buy.
I would recommend this to a friendEasy to install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the black panels and have received three out of four of them due to a delay on one of them. My husband installed the panels and said it was very simple with a good design. It took him a very short time to install. We love the look of the black panels!
I would recommend this to a friend- Pros mentioned:Color, Quality
Samsung refrigerator panels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Beautiful panels. I love the grey color.
I would recommend this to a friend - Pros mentioned:Ease of cleaning
Looks better in person
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product took forever to receive and my order date was pushed back 3 times but its definitely worth the wait! Its beautiful in person and adds a nice touch to my kitchen. A must have!! Easy to install
I would recommend this to a friend - Pros mentioned:Quality
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The panels arrived after we got the refrigerator but they are installed now and look great. The technician that came out to install did an excellent job. We are very pleased!
I would recommend this to a friend - Pros mentioned:Color, Installation
Sunny and cheerful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is true. It’s not dulled by the steel refrigerator casing behind it. It is shockingly easy to install. Watch one of the Samsung installation videos and tadaaaa…easy! Bonus is that this panel matches my sink almost perfectly.
I would recommend this to a friend - Pros mentioned:Color
Perfect!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fits perfectly and exactly matches my cabinet colors
I would recommend this to a friend - Pros mentioned:Color, Installation
Great panels for a great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install and the color is great. It looks amazing with my new fridge
I would recommend this to a friend - Cons mentioned:Delivery time
Don't trust Best Buy for this product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review is based on Best Buys terrible customer service, not the actual product. I ordered 2 of these and only one was delivered. Best Buy keeps rescheduling a new appointment and each time it never gets delivered. This product is useless with just one panel. Whenever I call I cannot get anyone to help me where I actually get the second panel. I have had 4 appointments on a weekly basis now and each time it never shows up. I cannot keep taking days off to trust Best Buy will actually follow through. Very annoying, I will NEVER purchase from Best Buy again.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you're going through with your fridge's bottom panel delayed fulfillment. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to answer your concerns about the fulfillment of your order.
Have a great day.
-John
Nightmare delivery. Great panels
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theyre panels! There isnt much else to say. They get the job done. The worst part is getting them to your house. Its incredibly difficult to get ahd of these things and the best buy website is horrible about scheduling delivery for these. I do not know why. Avoid at all cost if they havnt sorted out the inventory issue. Youll be waiting 3 months like we did.
No, I would not recommend this to a friend- Pros mentioned:Color, Installation
Matte Grey looks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovely matte grey! Easy to install. Too pricy for what it is, though.
I would recommend this to a friend Panel is Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The panel is OEM and fits perfect. Had no issue with matching the existing panels.
I would recommend this to a friendNot really customizable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with look of glass panels we bought, although Samsung now has a fridge showcasing custom art panels. But you cannot buy those panels separately. Kind of defeats the reason for buying such an expensive refrigerator. Not happy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JoeCool.
Thank you for bringing this to our attention. I see you have some concerns with the Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel - White glass custom design option. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
You can design your one-of-a-kind MyBespoke fridge panels with one or both French Doors ($250 per panel) and Samsung will deliver them directly to your home. Create your design when you purchase a Bespoke refrigerator from Samsung.com, or simply change out your existing Bespoke French Door fridge panels with your custom-designed panels.
Samsung’s MyBespoke custom-printed panels will be available later this year on Samsung.com. Sign up to receive more information.
I highly recommend visiting this link for the reference guide:
Your Story, Your Design – Customize Samsung’s Bespoke Refrigerators with Your Own Artwork and Photos https://news.samsung.com/us/customize-samsungs-bespoke-refrigerators-your-own-artwork-photos/
Sign up Page
https://www.samsung.com/us/homeappliances/bespoke/refrigerators/digital-printing/sign-up/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144639264
Have a great day.
^Charles
- Pros mentioned:Color, Ease of cleaning
Beautiful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and romantic color. It is very easy to keep clean!
I would recommend this to a friend - Pros mentioned:Quality
Samsung Bespoke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Samsung refrigerator we have had, and they are an amazing appliance.
I would recommend this to a friend New Custom Look! Your Choice!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feature. I was able to match my cabinet doors! Easy to install. Brings my kitchen up to date and beyond!
I would recommend this to a friend
