Customer Ratings & Reviews
- Model:
- RA-F36DB4QL/AA
- SKU:
- 6492337
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are enthusiastic about the Bespoke 4-Door French Door Refrigerator panel - Bottom Panel for its easy installation, beautiful design, and customizable color options. Many customers appreciate that the panel is easy to clean and fingerprint-resistant, and they love that they can change the color of the panel to match their kitchen cabinets. However, a few customers have complained about delays in receiving their panels.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Delivery time
Stainless steel bespoke panel
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fragile piece. When first delivered, the piece came so damaged that the installer said they had to call for a replacement. The replacement took 2 months to come in and it was bent as well. Didn't want to wait so I just bent it back so that it would fit into the spot. I'd stick with the glass panels if you could because it's not worth the trouble going stainless steel.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
- Pros mentioned:Color
Perfect fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had the white glass and the look was getting old. The whole point of the bespoke is to be able to change the look of your appliances easily. This was an easy install with 4 tabs and voila it was done. This stainless looks great in comparison to the white glass and gave my kitchen a more elegant look.
I would recommend this to a friend No show panels.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been over 4 months and still don't have this panel. It was originally supposed to have arrived in May and kept getting pushed back. The top 2 panels took 2 months and arrived undamaged and I installed them myself. What I did notice is they are not the same color as my real Samsung stainless steel stove. Furthermore, they are soft. I put a kitchen magnet on the panel and when it moved it scratched the panel. I used auto polish and managed to remove the finer scratches. The deeper ones are hardly perceptible but its still very disappointing. I'm very worried about this panel as I have 3 huskies and they can scratch the bottom panel ruining it. When it arrives I think I'll just leave the protective plastic on it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of the status of the panel that you ordered.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
- Cons mentioned:Delivery time
Product delay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product however it took me 4 months to get it. After numerous cancellations from Best Buy and rescheduling. Finally when i recieved it they just dropped it off and didnt install it.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
- Pros mentioned:Appearance
Stainless steel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great slider for door It fits seamlessly And looks great
I would recommend this to a friend - Pros mentioned:Ease of cleaning
Good product, terrible support from Best Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be prepared to wait an indeterminant amount of time for this product to ship to you. Our refrigerator took two months to arrive and then the panels took another three. Best Buy provides no support at all once the sale is closed. You are on your own to track the shipments. The glass panels themselves are very nice and seem durable. Easy to clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
- Cons mentioned:Fit
Mr.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install team broke the pins, holding the panel, but shoved them up in there anyways now I have a panel that is loose on the refrigerator
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience with the panel installation.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
- Pros mentioned:Color
Great bespoke bottom panel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compliments the other colorful panels that samsung offers for the bespoke line
I would recommend this to a friend - Pros mentioned:Color
Love the covers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that I can switch it out and the color goes with my kitchen theme
I would recommend this to a friend 5 star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 star very good item and the delivery was very good
I would recommend this to a friendBespoke Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took entirely too long to receive this product and it wasn’t what I really wanted
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
- Pros mentioned:Appearance, Installation
Samsung Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Nice design on the out side. On the inside, one of the best designs for refrigerator storage I have ever seen. Very quiet. Easy to install and hook up to waterline.
I would recommend this to a friend Panelreview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Practical and convienent and value for the amount
I would recommend this to a friend
