Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 10 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

100%
would recommend
to a friend

Customers are saying

Customers are delighted by the Bespoke 4-Door French Door Refrigerator Panel's color options, which match their cabinets well, and its easy cleaning. They appreciate the customizable and interchangeable design, which allows them to personalize their refrigerators. Some customers have expressed frustration with delays in receiving their panels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Rated 5 out of 5 stars

    Beautiful, functional fridge

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! It holds so much and is gorgeous and matches my painted kitchen cabinets perfectly! One of my favorites is the water pitcher in the door. I’ve never liked water and ice dispensers in the front of a fridge door. They never dispense ice cubes properly and water usually squirts or accumulates in the tray. This doesn’t have that. The pitcher is inside the door and dispenses ice cold water. And when you replace it, it automatically refills the pitcher. And you get 2 sizes of ice cubes inside the freezer. Comes with an ice scoop so my husband doesn’t dig his unwashed hands into the ice. At least, not while I’m looking. It doesn’t have the usual handles on the front to open the fridge doors. There are indentations at the top and bottom of each door. My husband still manages to get fingerprints on the glass front of the doors, but they clean up nicely. Middle drawer can be freezer or refrigerated. I use it for eggs and lunch meat. The water filter replacement is not cheap and is supposed to be replaced every 6 months. But there is a reminder light that is supposed to come on when the filter needs to be replaced and mine hasn’t come on yet. I bought the replacement on Amazon. This is a very pretty, modern-looking fridge that I highly recommend! Just be sure the delivery people don’t put the front panels on before they bring it in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gorgeous glass panels

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to change, just clips in. Mostly fingerprint proof, unless you have members who use dirty hands (food). cleans easily, more so than stainless.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Color

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking color and looks better in home than online

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Replaceable panels - great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replaceable panels are terrific. We have 4 different colors to change with the seasons. Easy to remove and replace.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    colorful panels

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator by Samsung. Nice design with interchangeable colorful panels.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    pretty!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous! The Samsung Bespoke French door fridge is a dream come true. The glass panel fronts make stainless front fridges look so yesterday.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Colorful Bespoke fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the multi color options. I highly recommend the Bespoke fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely Glass Panel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the many months it was backordered. Looks lovely on my fridge and so far is smudge free even after a month of use. Installation took under 5 minutes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Undelivered

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color . But have to cancel due to unavailablility of the fridge.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      ArceliM, thank you for choosing Samsung for your panel needs. We're saddened that you have decided to cancel your order due to the unavailability of the fridge and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    No installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t installed as requested, they came dropped it off and said they couldn’t install it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate you letting us know about your experience with the installation of your refrigerator panel.

      To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you!

      -Angelica Samsung

  • Customer reviews from Samsung US

    User rating, 4.2 out of 5 stars with 23 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
Sponsored