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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,259.99

Customer reviews

Rating 4.5 out of 5 stars with 171 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the BESPOKE dryer for its outstanding performance, large capacity, ease of use, quiet operation, and sleek design. Many appreciate the super speed dry feature and the ability to control the dryer from their phones. However, some customers have reported issues with clothes coming out damp and receiving units with cosmetic damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 171 reviews
  • Pros mentioned:
    Noise level, Performance

    Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this appliance. It works very well and is so quite you can hardly hear it running. 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The Best Dryer I have Ever Owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is the best I have ever owned. It dries so fast. King sizes sheets are not rolled into a ball. With my other dryers, I’ve had to stop it during the cycle and pull them apart. The larger capacity (7.6 cu. ft.) has enough room to keep it from balling up the sheets. And, everything is dried. Love this dryer!

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 3 out of 5 stars

    Disappointing service experience, but decent dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer itself is good! It synced up to the app, dries the clothes great, and was fairly simple to setup. Unfortunately, we purchased this as an open box option that was marked as "excellent" but upon unwrapping it at home, was clearly a floor model with adhesive on top and numerous dings and marks on it. Thankfully it doesnt impact the function of the dryer, but best buy customer service had no help to offer other than returning.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. We are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry about the appliance being a floor model

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent provide

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i would recommend this product and the best buy rep with very helpful!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Samsung is good enough for everyone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok. Installation is simple. Samsung is good enough for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 day delay on delivery but units are great! Delivery was smooth and techs were awesome !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. This is probably the best set I've owned. I have nothing bad to say about it. Connection to Google is nice as well, tells you when its finished

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer, I would only change a few things within the settings if at all possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Smart dryer with steam features !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has WIFI, a dryer rack for items such a shoes, special delicates, etc. (all dryers should have this !!), and steam options. This is an upgrade from a prior Samsung front-load dryer. Best dryer ever !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many options for the dryer, big size and Excellent working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My decision to buy this brand of Samsung washer and dryer was a very good one. I have no regret whatsoever as I enjoy maximum satisfaction since purchase and installation by Best Buy service team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer is incredible, super large and comfortable. both connect together and are a dream for your home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is nice. We've had no issues with it as expected. The beep noises when they cycle completes is annoying. Hopefully there's a way to disable the beeps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Smart Samsung Bespoke Dryer, so many options in cycle. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer & Dryer Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, large capacity, hi-tech features…happy purchase!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inner Glass Shattered

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inner dryer glass shattered all of the sudden. The appliance wasn’t even in use at the time. We had the Samsung Bespoke 7.6 CuFt Electric Dryer for about 15 months before the failure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Performance

    Rated 5 out of 5 stars

    Samsung - BESPOKE 7.6 Cu. Ft. Stackable Smart Elec

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently acquired the Samsung BESPOKE 7.6 Cu. Ft. Stackable Smart Electric Dryer with Steam and Super Speed Dry in Brushed Black, and I am thoroughly impressed! This dryer not only looks stunning with its sleek brushed black finish, but it also delivers outstanding performance. The 7.6 cu. ft. capacity is perfect for my laundry needs, handling large loads with ease. One of my favorite features is the Super Speed Dry option, which significantly reduces drying time without compromising on quality. It’s perfect for those busy days when I need my clothes dried quickly. The steam function is a game-changer, effectively reducing wrinkles and eliminating odors. I love that I can toss in my clothes straight from the washer and have them come out fresh and ready to wear. It’s such a time-saver! I also appreciate the smart features that allow me to control and monitor the dryer from my smartphone. Being able to receive notifications when my laundry is done is incredibly convenient, especially when I’m multitasking or away from home. Moreover, the stackable design is fantastic for optimizing space in my laundry room. It fits perfectly in my setup, making it both functional and stylish. Overall, the Samsung BESPOKE 7.6 Cu. Ft. Stackable Smart Electric Dryer is a perfect blend of innovation and design. I highly recommend it to anyone in search of a reliable, efficient, and chic laundry solution!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Stylish, Fast, and Smart

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung BESPOKE dryer is a standout. The Brushed Black finish looks premium, and the Super Speed Dry feature saves serious time. Steam refreshes clothes beautifully, cutting down on wrinkles and ironing. It’s quiet, spacious, and the SmartThings app makes remote monitoring a breeze. A great upgrade for any modern laundry setup.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    A Stylish and Efficient Drying Companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Samsung BESPOKE 7.6 Cu. Ft. Electric Dryer, and it has transformed my laundry experience. Here’s why I’m impressed: Design and Appearance: The Silver Steel finish complements my laundry room aesthetics. Whether stacked or side-by-side, it looks sleek and modern. Plus, the shallow closet-depth fit is perfect for compact spaces. Ultra Capacity: With a generous 7.6 cubic feet capacity, this dryer handles large loads effortlessly. No more waiting for multiple cycles—everything fits in one go. Super Speed Dry: Need that favorite shirt or work attire ASAP? The Super Speed feature dries a full load in just 30 minutes. It’s a game-changer for busy mornings. AI Optimal Dry: Say goodbye to over-drying or damp clothes. The AI Smart Dial automatically selects the best settings based on fabric type and moisture level. It’s like having a laundry expert on standby. Steam Sanitize+: Worried about allergens or wrinkles? The Steam Sanitize+ feature removes up to 95% of pollen from fabrics and relaxes light wrinkles. Fresh and clean results every time. MultiControl™: Control your dryer directly from the matching washer when stacked. Convenience at its finest. User Rating: ⭐⭐⭐⭐½ (4.5 stars out of 5) In summary, the Samsung BESPOKE 7.6 Cu. Ft. Electric Dryer combines style, efficiency, and smart features. If you’re looking for a reliable companion to your washing machine, this one’s a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer. Easy to use. Both are very quiet. Look so stylish too

    I would recommend this to a friend