Skip to content
Main Content

Customer Ratings & Reviews

Model:
SMA102UZKVZ
SKU:
6360000
Your price for this item is $179.99

Customer reviews

Rating 4.4 out of 5 stars with 69 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 69 reviews
  • Pros mentioned:
    Affordable, Easy to use

    Rated 5 out of 5 stars

    Great Basic Smartphone At A Great Price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a first smartphone for an older friend who was previously using an LG 'candybar' phone with slide out keyboard and before that, a flip phone. She chose this model over the larger A50 (with more advanced features) because it was easier to hold in her hand. I agree that the A10e is more comfortable to hold. Very easy to set up and use. Uses typical Samsung intuitive logic, making it easy for a first-timer to learn. She was able to seamlessly have all her contacts transferred from her 'candybar' phone to the A10e at the Verizon store. The A10e uses the newer USB-C type cord rather than the USB mini-plug for charging, as Samsung is migrating to the more advanced charging port. One further advantage of the USB-C is that the end of the plug is oval-shaped, so you can insert the plug into the charging port either way since there is no top or bottom to the plug. The phone cannot be charged with wireless charges. There are adaptors available to convert a USB mini-plug to a USB-C, but I recommend buying new USB-C charging cables. You can still use the same wall charger. All in all, the A10e is a phone (whether you're it's your first smartphone or you're twenty-first). At only $179, it's a bargain providing a lot of features for a modest price.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Basic

    Rated 5 out of 5 stars

    Great first phone for preteen son

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to get our son a basic smartphone as his first phone, and after doing research, this turned out to be an excellent choice. He had been occasionally using my Galaxy S8, and he hasn't complained about the downgrade when using his new A10e. He uses it mostly for texts, phone calls, internet searches, and playing apps. We added a 32GB memory card to supplement. Obviously, it's not as sophisticated as an S8, but it does the job at the price point and for basic usage.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Allan, we are happy to hear that your son is enjoying this phone! Thank you for letting Samsung be a part of your family. ^Elizabeth Samsung

  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    great, but watch out!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really great. My whole family had to get new phones b/c of some issue with our plan and so my sister and I both got the A10E and another sister got a slightly more expensive model, all Verizon. However, when we went to activate our phones, we found out the SIM cards in the phones weren't for Verizon, even though we bought our phones from Best Buy and they were marked to work with Verizon. Not a huge problem, we just had to go to the Verizon store for them to replace the SIM cards. But just an fyi. Great phone though! Great display, good camera, plenty of storage, etc. Super customizable which is really nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 5 out of 5 stars

    Beautiful Galaxy A 10e with flagship features

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my Mom who will be a first time smart phone user. It is a perfect size for her along with the many features that she will learn to use. I can configure large icons for her home screen as well as larger fonts for her to read texts etc. I have personally owned many Samsung phones and currently have the Note 10 +. The 10 e is a similar phone without all the bells and whistles that Mom will not need. Fantastic sale price for this model phone that just 6 months ago was much more expensive. I highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good for my granddaughter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and camera. Easy for my granddaughters to use and take with them to school and other places

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hank! We're happy to hear that your granddaughters are enjoying their Galaxy A10e. Thank you for choosing Samsung. ^Kayla Samsung

  • Pros mentioned:
    Affordable

    Rated 4 out of 5 stars

    Good basic smartphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these phones for my twin boys (age 10) so they didn't need the latest/greatest tech but I want them to have reliable phones/service through Verizon. They seem like solid phones, easy to use, yet still allow me as an Android parent to utilize parental controls via Google Family Link. My boys said they didn't have selfie cameras but according to the specs they should so I will just have to show them. We switched from the A60's with Sprint (stay away from Sprint!) to go back to Verizon and these were essentially free after an applied promotion for 2 years, just have to pay for the lines/data.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 5 out of 5 stars

    Love everything about this phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone Is perfect still figuring out out so many new features but all around best phone hands dwn an couldn't beat the price wit a bat lol

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 5 out of 5 stars

    Everything I need in a phone for less than $170.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not one for expensive smartphones. I don't need the latest and greatest. I prefer to use cameras to take photographs, not a phone. I want a phone to make calls, check my email, and check notes and things to do with Google apps. I also want to be able to use Google Maps to get to where I want to go. This phone does everything I need at hundreds of dollars less than the latest smartphones. Is it as fast? No, but it is fast enough. I got everything I want from a phone for less than $170. What more can I ask for?

    I would recommend this to a friend
  • Cons mentioned:
    Cancer risk

    Rated 4 out of 5 stars

    Decent entry level phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves its purpose. Tough to say whether it causes cancer. Theres no proof it does, yanno? Thats what they'd tell you anyways. Me? I usually assume the worst. But i dont know how else I'm gonna shoot my food review slash 911 truth amd also star wars video commentary?

    I would recommend this to a friend
  • Cons mentioned:
    Call drop issue

    Rated 2 out of 5 stars

    The jury is out!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was recommended to me and I did research it online. I looked at you tube videos prior to purchase. I use my phone for business extensively, daily, along with a PC, and laptop. Now I find it "drops calls" due to a default automatic 10 minute limit for the phone to be on. What???? I returned to Best Buy where I purchased it and this was explained to me Apparently I do not have the authority to determine the length of my calls. Today on an 30 minute business call, it stopped turned off 3times...and no, you dont just touch the screen to reactivate. It requires a full-on start again. Outrageous. If there is no solution, this phone will be returned pronto!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    its a good sturdy phone for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fairly easy to use and has alot of memory. the camera on it seems to be pretty good quality

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Camera

    Rated 5 out of 5 stars

    Nice phone for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from old android mini. Takes great pics. Cheap price and had a $50 gift card to buy the case and screen saver!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Easy to use

    Rated 5 out of 5 stars

    good phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice simple phone that gets the job done and it holds a decent charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good for basic smartphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad who is a senior and he likes it, took a while to learn it, but very good and easy for him, fonts can be adjusted for bigger letters and if he gets lost navigating he can always tap the home button,much louder than his old flip phone and i D/Loaded a hearing aid app for him which can never be done on his old flip phone

    I would recommend this to a friend
  • Pros mentioned:
    Affordable
    Cons mentioned:
    Comparison

    Rated 4 out of 5 stars

    great value but no wireless charger capability

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone for the money. It is not as good as the Galaxy s9+.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    nice basic phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my only problem with this purchase was that it took almost three weeks longer than promised for me to receive it. Communication about the delay was terrible, as in, almost non existent. The phone itself is great. Just what I hoped for. Easy to use, not too big. not too many bells and whistles for this old lady to be overwhelmed by.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and light-weight. I like the features of the phone. The only thing I have to get used to is having all the buttons on the same side of the phone. I'm used to the volume buttons being on one side and the power button on the other.

    I would recommend this to a friend
  • Cons mentioned:
    Small size

    Rated 5 out of 5 stars

    Basic smart phone at good price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a tad big for front pocket, hard to find a decent screen that isn't too big. Slim profile means smaller battery but easier to tuck away. Good value for the price, CPU can be a bit less than instant.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 4 out of 5 stars

    Nice basic smart phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this is a really good deal. Don't expect S10 or Note 10 features or quality, but at this price it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Basic

    Rated 5 out of 5 stars

    Niiiice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first phone for my 11 year old daughter. It's not too advanced but not too basic.

    I would recommend this to a friend