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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 245 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Galaxy A42 5G 128GB (Unlocked) for its budget-friendly price, impressive camera quality, long battery life, and ample storage capacity. While some users appreciate its usability, 5G connectivity, and unlocked feature, a few drawbacks mentioned include the lack of dual SIM capability and concerns about the phone feeling cheap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 245 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price excellent performance and battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Samsung A 42

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone September 2021, hardly used it for months, this phone shipped from my hand and broke it screen while i had good screen protector on it and case. Im very disappointed with this product. And its speed is aswell.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi xavierxvr!

      Thank you for purchasing Samsung Galaxy A42 and leaving a response. We appreciate the details you have provided, and we sincerely apologize that your device screen was broken. Let me help. Let me share with you this link on the warranty coverage of your device:

      https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty

      Another link to help you check on the pricing of our repairs:
      https://www.samsung.com/us/support/repair/pricing/

      For additional assistance, I include the contact information for our Social Support team for immediate support.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144218001

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Battery life, Camera, Storage

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone 2 years no problems, its better than I was expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been one of the best phones I have ever owned, with an amazing camera and powerful battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great photo. I always use samsung. Never disappoint. Good quality. Easy to use. Good value. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Nice phone for a very reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful phone at a reasonable price. Initially, I had a lot of confusion about buying this phone but took it to try and if not worthy would have definitely returned back. The reality is this phone is astonishing. The wider screen is definitely great to view any videos/movies. I don't download much, so 64 GB is really a lot of space for me. The standard Apps don't take too much space and hence I'm left out with a lot of space. No heating issues like other phones which I had in the past. Absoultely worth the price for budget lovers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and quick speed. Plenty of data storage also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Better than average

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say I’m very happy with this phone that I have as a hand me down from my daughter…guess that’s a hand me up. She didn’t like it because it was not working well with FB messenger or google chat but it’s fine for me because I only use it for texting and calls and occasionally use it to set up a mobile hotspot. I rarely use it to go on the internet. Works great for my needs. I leave my phone on 24 hours a day but don’t use it very much and this stays charged for at least a week. That is a huge positive for me. I would have given five stars if it wasn’t for my daughter’s negative experience. My only negative is it seems to chime for notifications of everything including when YouTube is suggesting a video and I haven’t been able to find the time to figure out how to shut it off. Haha. I don’t even watch YouTube videos on it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Makes me miss my cheap Moto Z3 Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moto z3 play (cheaper than this), I got for free through my phone plan, was leaps and bounds ahead of this thing. I never thought I'd be the type to have an opinion on a phone, but the experience I've had with this phone over the past month has left a somewhat sour taste. From issues with a less responsive touch screen to not being able to set multiple timers, this phone has me cursing at it all day long. I'm in my early thirties, I'm not an octogenarian, but this phone sure makes me feel like one with my constant issues attempting to do basic things. Maybe I'm spoiled and got used to the seemingly basic ammenities the Moto Z3 play offered, but having actually paid for this one (opposed to receiving it as a free upgrade valued at about half the price of this phone) I was expecting more out of it. Other than a few oversights and difficulties navigating the device it operates as intended. I gave it three stars because, to be fair, I'm sure some of the difficulties I'm having with using this phone this is my fault, but small design issues (such as having an annoyingly small space bar during browser navigation thats taken up by a useless ".com" button) leave me missing my cheap moto z3 play; which would let me set multiple timers from the stock app, wouldn't bombard me with junk on the weather app, had a variety of useful gesture controls, and other basic customizations that are lacking on the Galaxy a42. The nicest thing about this is the fresh battery that I don't have to charge for two or three days (with my low level of usage). But, I'm sure that would be the case for most new phones that haven't had their batteries abused yet. Was looking for something basic, but maybe not this basic. Oh, well. Will do more research next time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. It was definitely worth it. The phone is easy to use and very easy to get accessories for it

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Storage

    Rated 5 out of 5 stars

    Galaxy Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Galaxy is a great phone. It is fast, it has plenty of storage space, and it takes great pictures. I was surprised by the different options for taking pictures and videos. Though I have only had it for about 1 month so far, I really like my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Better to Apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a excellent selection for the cost, that was paid. I can buy brand new phone instead of Top Brands., It does all function that Apple does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    most user friendly phone to use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best phones i ever had.easy to use,no conflict so far.loved the features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My mum loves it❤️❤️❤️

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Works so well anf the battery life is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband really likes it he uses it for work it's good phone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Just enough and not a lot to pay for

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get the highest end phone so this was good enough for the lower price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continues to work great mostly used for mobile gaming or for watching youtube late into the night.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good basic cellphone with 5G

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is a relatively basic cellphone with 5G. It does have three lenses, one with a very wide wide angle. This is useful sometimes. Picture quality is OK but not as good as some of the more expensive phones. The battery often lasts several days. The display is large and bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me first get what angers me out of the way. Bestbuy is selling the USA version of this phone. It has the flash as part of the camera arrangement in the square part of the back of the phone. The international version has the flash below the camera just underneath the square of the camera. That said, they sell cases that are for the international version but they display the picture of the case that pertains to the USA version of the phone. Not good and frankly deceitful. I reached out to the company of the case and they gave me a credit toward their products. Big deal. As for the phone, it is perfect - EXCEPT that you cannot use hey google when the screen is off. That is ridiculous. But as for speed it is more than sufficient. Calls are clear and perfect. 5G is fast when fully connected to it with zero distortion unlike what you sometimes get when indoors, depending where one lives. And as far as the screen goes, Samsung makes the best screens on the planet. At just 50% brightness, it is wonderfully bright. Again, the worst part, in my opinion is the lack of activating google with the screen off, and no cases for the USA version of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am at market, or at the farm, all day .... this Samsung galaxy is easy to use!

    I would recommend this to a friend
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