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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 46 reviews

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93%
would recommend
to a friend

Customers are saying

Customers recognize the Galaxy J3 as being easy to use and set up, a sentiment echoed in many positive comments. The phone's audio quality and overall durability also received praise. Several users appreciated the range of features offered at an affordable price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 46 reviews
  • Pros mentioned:
    Phone quality

    Rated 4 out of 5 stars

    Son really likes this phone ,happy with purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes to use this phone for games, checking weather and has let me know that this was a good buy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello funstuff, thank you for taking time out of your day to leave us this positive review. We appreciate you and your son being part of the Samsung family. ^Elizabeth Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy and a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my 86 year old mom. It moved her into the 20th century. She likes it the more she uses it. Had to buy a stylist for her. Just took her chip out the flip phone an put in the new one an all her information was transfered .consumer cellular is a senior phone but it looks modern

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Great camera for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has a lot more feathers than my flip phone. Easier to text.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Appropriate upgrade for casual user like I am.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I thought I did not need a smart phone in the past, it turns out I needed to be exposed to some new things. Now, I am very pleased to know I can make my communications much easier and more meaningful with these new features. They are very intuitive once you try to use them. I am happy with my J3.

    I would recommend this to a friend
  • Pros mentioned:
    Phone quality

    Rated 4 out of 5 stars

    Reasonably priced Android phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this phone for my wife. It is a well priced phone that is not too difficult to learn how to use. We have it on Consumer Cellular plan which very reasonable. The phone produces good clear audio on calls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    first one didn't work and 2nd one cost me less!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is fine - the first one they sent me didn't work so I took it back in and noticed the price was about $25 less than I had paid so I saved a few bucks. it is easy to set up and Consumer Cellular is a great and reasonably priced cell company!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice phone easy to use good size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first touch phone we have used works well easy to read

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why no manual?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet another electronic device that the manufacturer feels the poor consumer doesn't deserve instructions. I had to print out their manual from their website, it's larger than the device, a bad sign.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Camera works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the features and how to use this phone. Went from a flip to smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been enjoying Consumer Cellular for several years and this Samsung is an affordable and feature filled upgrade from my Motorola.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone.....easier to use that I thought

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely glad that I purchased this phone and Best Buy and Samsung have made it fun to use. I am a 1st time smart phone user

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really a nice simple smart phone, nothing fancy but good phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy J3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for those who don't require intensive features. Although it has all the features that satisfy. Nice size for secure holding.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Flash, thank you for taking the time to give us some feedback on this phone. Thanks for picking Samsung! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Good phone for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for seniors. Just wish there was more accessories available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Galaxy J3 for only $99. Camera only 5 forward and 16 mb storage but I upgraded to 64.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as an upgrade and she loves it. It was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a senior and wanted to change from my flip phone. I needed a model that was simple to use. The staff is very helpful in getting me started with the free classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to switch my service to Consumer Cellular so I had to get a new phone. This phone is perfect for me and the sales associate helped set everything up and I'm completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good basic smartphone for mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic easy to use smart phone for mom with simple mode

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my Samsung j3 call phone for 10 mos. no problems works great and easy to use

    I would recommend this to a friend
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