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Customer reviews

Rating 3 out of 5 stars with 3 reviews

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67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 3 out of 5 stars

    The Edge S25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far its an alright phone. I am still learning the features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there CarolK, thank you for sharing your feedback with us about your experience using the Samsung Galaxy S25 Edge. We appreciate you taking the time to share your thoughts. We understand that upgrading your smart devices can be accompanied with a bit of a learning curve. We have a wealth of resources available to make the switch as seamless as possible. We provide informative videos online that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators. Please feel free to check out those resources when you have some free time. If you have any questions for us or if you would like any further assistance, please feel free to contact Support at your leisure. Thanks for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Always a help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is great with the phone. I like using Best Buy because there is no pressure and they are knowledgeable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy this from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    paid for 2 phones. They said they were out of them that we would get them in a week. We have yet to receive them. So there goes another day traveling ( we live out of town) because they do not answer their phones with a human and the robot does not know what the hell we are talking about or how to help us.

    No, I would not recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4.7 out of 5 stars with 635 reviews on Samsung US.

    See all Samsung US reviews
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