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Customer Ratings & Reviews

Your price for this item is $18.99
The comparable value price is $59.99

Customer reviews

Rating 4.1 out of 5 stars with 62 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers frequently mention the great protection offered by the Galaxy S25 Ultra Rugged Case while maintaining a slim profile. The fit and build quality are also well-received, with users appreciating how the case feels in hand and its overall quality. Some customers have noted improvements in the grip, and find the case aesthetically pleasing. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 62 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent overall; sleek look; nice and grippy; phone pops out from one corner when taking out of pocket..

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great in the store. Case fits and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    S25 ultra rugged case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, shows off phone, great protection with minimum bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great price great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was on sale and fit camera perfectly. Sales person was very helpful & thorough. Friendly & informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the first 6 mths. Love the look and feel. But after 6 mths the rubber trim is seperating. Very disapointed for the price i paid.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Peeling after 6 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this case if you're looking for something that lasts longer than 6 months. I purchased this 6 months ago and was great, but the rubber near the charger suddenly began peeling off from the rest of the case.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AZMI, thanks for taking the time out of your day to share your thoughts with us about the Samsung Galaxy S25 Ultra Rugged Case. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung provides a warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Bad Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bad product. I reached out to Best Buy, and they told me it's a Samsung product, and I have to reach out to Samsung, even though I purchased this from Best Buy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there MutiatA, thank you for reaching out to share your thoughts with us about the Samsung Galaxy S25 Ultra Rugged Case. We appreciate your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung offers a warranty on your device for manufacturing defects in materials and workmanship. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Garbage. Don't waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not rugged at all. It's already falling apart on the edges, despite the fact that it has not been repeatedly dropped. I've had to super glue the rubber trim back to the body of the case. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings KarlS, thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy S25 Ultra Rugged Case. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a warranty on our products for manufacturing defects in materials and workmanship. Please feel free to contact Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    S25 ultra case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 45 days the case is falling apart. Cant return it and there isnt any product support available

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Mister, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy S25 Ultra Rugged Case. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a warranty on our products for manufacturing defects in materials and workmanship. Please feel free to reach out to Support for further assistance and any available warranty options. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Appearance, Grip, Protection

    Rated 4 out of 5 stars

    Great case with few cons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, feels great in the hand, and offers great protection for the body. Only drawbacks are its minimal screen protection (the case extends above the screen a few mm), that the back material can feel slippery in some hands, and it's lack of a kickstand. Regardless, I like it, and will stick with it until it needs changing.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 4 out of 5 stars

    A decent phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decently built case that appears to fit snuggly to the phone while also decently protecting the phone from an at least 5 foot drop. While the raised edge around the screen is likely good enough to protect the glass from a dropped impact, it would probably be an even better case if it had a clear cover for the screen from scratches and added protection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 4 out of 5 stars

    great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Still new and haven't dropped yet so we will see. A little slick out of the box but the grip is getting better.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Robust yet discrete with perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fit light, yet very robust and protective doesn't affect the screen very much at all and still allows for wireless charging with my Samsung stand give this a 10 out of 10 if you hate the big crunchy boxes for your phone, this is the one to get Samsung brand Samsung quality.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Good looking case, but slippery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clicky buttons, nice look, it actually looks really nice, but its kinda slippery

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Grip

    Rated 5 out of 5 stars

    Great looking case with non-slip grip.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid fit and non-slip texture. The case is also nice looking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good so far. The good aspect is that the case is slim and doesn't make the phone bulky. However the threads on the back runs vertical and makes the phone slippery. Hoping to see more colors from samsung. Also want to see more case options for samsung s25 ultra from samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Solid choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides a solid protection for my phone without interfering with use. The texture is just rugged enough to feel secure and not likely to slip.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Good Cellphone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects the phone and , unlike my last case, is easy to put on and take off. Feels solid.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Samsung Galaxy S25 Ultra Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Fits nice and snug, extra protection for the corners!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Looks great, that's all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent product. The phone felt safe and well protected in this case. Although it is an attractive case, the smooth cover makes it slippery and difficult to hold for long periods and more prone to falling out of your hand

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings MarkB. thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy S25 Ultra Rugged Case. We appreciate your feedback as we continue to improve the functionality and design of our product line. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra Samsung

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