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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 667 reviews

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94%
would recommend
to a friend

Customers are saying

Customers highly value the Galaxy S6's camera quality and ease of use, with many praising the amazing picture quality and intuitive design. Positive feedback also highlights the screen size and overall performance. However, some users express concerns regarding battery life and the lack of expandable memory options. The absence of a memory card slot and water resistance were also noted as shortcomings by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 667 reviews
  • Rated 1 out of 5 stars

    Problems from the start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have internet for a few days & Best Buy nor Sprint could figure out why. It keeps telling me its docked when its not plugged into anything! Then my phone doesn't show when someone is calling. I was told this phone was "better". The factory resets couldn't even make it better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been a great improvement over my last phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No place for SD cards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright, but I don't like I can't use my SD card.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great I would recommend it for sure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing can beat the $1 I spent on this. Love it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible. dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 3 of these. May 212015. As of today 2 have completely died & had to be replaced with the same piece of junk. Will never go to best buy again. Would not give me one off the shelf & have a replacement sent to them. We were leaving for vaca the next day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy another phone from best buy. Nothing the salesman told me about the phone was true. And now I'm stuck in a 2 year contract with service that is terrible, and a phone that does nothing that I told the salesman I needed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice phone, until it broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone broke on day 15, one day past warranty. I had to send it in for a manufacturers defect. It was fixed, but I demanded a new phone as I wasn't going to have a lemon phone for two years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone EVER. Would never recommend this phone to my worst enemy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    S4 is better than S6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is not user friendly, and it has too many glitches.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Has many features that are intuitive and easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone looks good and is very easy to operate. It is simple, fast and intuitive. It is easy to figure out and has features that are outrageous.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone went on sale right when my upgrade was available. The gold/platinum color is very nice & makes you not want to cover it up with a case. The only reason I gave 4-stars is because you can't add memory or remove the battery like the past Galaxy phones. I usually add a 32gb or 64gb card to my phones, but hopefully this works out.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great upgrade!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first fell in love with the Samsung phones with my Galaxy S3 so the move to the S6 was a no-brainer...when I was ready, of course! Best decision this year! I love all the new features, especially the speed and the photo quality!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone a week ago and I love it. The photos and video are very clear and I like that it captures photos very quickly. I like that it syncs with the tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Looking Phone, Fantastic Features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Gold Samsung Galaxy S6. The color is definitely grown and sexy! I was worried about the internal (non-removable) battery...I loved having extra external batteries for my old Galaxies, and was not pleased that this phone was going the way of the iPhones with this battery. However, this hasn't been a problem! Battery life is good, and wireless pad charging capabilities have made charging a breeze. Read through your features to make the most of your phone..the fingerprint security is a fun option! Team Droid FTW.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    i would tell this to a friend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is the best I have ever gotten. I switched to from apple to this and I don't regret it a bit. I have no problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best phone on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I constantly go back and forth from iPhone to galaxy. I believe this to be the best phone on the market today. Looks and feels great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience at the Best Buy store as the salesperson was exceptional. She knew a great deal about the Samsung S6 and even helped me pick out the best protective case within my budget. I was hesitant at first to buy a cell phone from a retail store and not from the service provider I have, but after my experience at Best Buy I will not hesitate to buy from them again.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    awesome phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loyal galaxy customer...each version gets better! Super fast and display is beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Easy to use Android Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on the phone takes great photo's, love the password feature to unlock phone, holds a charge well, Ease of use is comparable to the samsung I had previous. Enjoy my new phone and the price at Best buy beat the sprint stores price..

    I would recommend this to a friend
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