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Samsung - Galaxy S8 64GB (Unlocked) - Midnight Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 4730 reviews

96%
would recommend to a friend

Expert rating

Rating 4.7 out of 5 stars with 39 reviews

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  • Rating: 5 out of 5 stars

    Superb Phone - Honest Review

    Posted
    Vito

    - - - This will be an honest review from an honest customer - - - PRESENTATION: The Galaxy S8 comes in really nicely packaged, as for arriving at your home its encased in a cardboard box but the actual Galaxy S8 box is nicely placed in it with bubble wrap and a cushion to not damage the content. The actual box that the phone comes in is really nice, displaying the "S8" logo really nicely with its blue filling color, bonding with the black box beautifully. It really got me excited just pulling the box open, and seeing the phone right in front of my eyes. Pulling out the phone you get several items and all of them are packaged beautifully. Truly does feel like a premium phone comparing it to several budget phone boxes. CONTENTS: Comes with the Samsung Galaxy S8 or S8+ depending on your choice, comes with AKG headphones which are said to be a value of $100, now, I've heard people complaining that the AKG headphones aren't actually AKG. Let me clarify this, Samsung purchased AKG, but they have a seperate team of AKG workers who work on the headphones, technically its owned by Samsung and can be considered to be "Samsung headphones", but they are still made by AKG, just owned by Samsung. Please use these headphones as they are GOOD. Use these, they sound great and have a nice tone of bass to it, they're comfortable and don't tangle like the rest! What also is included are several connectors, such as: - Charging Cable (5.0 Volts Per 2.0 AMPS) which are adaptive fast charging. - USB-C to USB-A cable - microUSB to USB-C adapter - USB-A to USB-C adapter They also come in with a SIM ejector pin which can be used to replace your SIM card and/or add an SD Card of your choice. They of course come with...user manuals that no one reads. PHONE REVIEW: When you remove the phone from the box, you're automatically greeted with the cold, and glassy device. Its protected by a screen protector and a back protector which I recommend you leave on until you have a case on hand for it. When holding it, you feel its a lot more comfortable than holding the Samsung Galaxy S6 and S7 edge versions, as the edge sides are a lot more rounder and suttle. I purchased the S8, not the S8 plus, worried that I wouldn't be able to use the finger print sensor, but it really wasn't an issue as I've held both and I can still use both. If you have the Midnight Black edition, you'll be able to see that the glass on it is a lot more finger print addict. The Midnight Black version of the phone is a deeper black than the black editions of the Samsung Galaxy S6 and S7, and I love it. It's sexy, and mysterious at the same time. Without a case of course. If you get the Midnight Black edition, the aluminum section of the phone where the headphone jack and speakers rest is colored black. If you purchase any other color, it comes in a reflective aluminum. Having it all black definitely looks amazing. The camera is definitely more flush in the case than its predecessors, and so is the fingerprint sensor. I was mindblown by the bezel-less design, even though very little of it is still present. Overall, I love everything about the phone's exterior. Lovely color, and you get used to the fingerprint sensor. Camera is beautiful, with opitcal stabilization and lots of different camera options. There are also several ways to unlock your phone which I adore, you can use face recognition (not very protective), fingerprint sensor, pattern, pin, and my favorite, Iris Scanner. The Iris Scanner works well throughout the day and can be a little difficult in direct sunlight, works great at night though. If you drop your phone, the back is more likely to shatter first, while the screen stays a little more protective from the Gorilla Glass 5 which is on it. I still recommend you buy a case or a protector (can be a skin from ColorWare or DBRAND). Phone runs on Android Nougat, which is quite nice and simplistic but I'll still stick with Nova Launcher (can be found in the playstore), as Nougat still has some work to finish off and polish. Bixby is your assistant which I honestly won't use as I'll stick with Google Assistant, and already comes preloaded so just by holding the virtual home button will activate Google Assistant. Always On Display is a great addition to the phone and I have it on all day, and the battery just drains little to no battery. I love it. Battery is a 3000 MaH battery, so not much of an improvement but still lasts you through the day! I could go on, but the overall, the phone is great. It's fast, sleek, beautiful, and does the job. I recommend this to anyone regardless of being an Apple user or not. Hope this review helped. Most Kind Regards, Vito

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not perfect, but very good.

    Posted
    DanielleMV

    When picking a phone over the past few months, I tried iphone 6s(hated the locked down feel and it had major battery drain with my music app that could not be fixed, so that was a deal breaker), Huawei Mate 9(Has a good camera, good battery life when battery drain isn't happening, but it isn't optimized for google apps and gets battery drain every couple weeks so I had to reset it all the time, ridiculous), LG G6(Great front camera, loved the wide-angle option, terrible front camera circa 2013 and bad connectivity with my Honda UPlay and Google play music).... And, now the Samsung S8, I have had it for a month now. It takes pretty good pictures. The Mate 9 had more detailed pics, but S8 takes better low-light photos in my experience. I'd say they are about tied for front cameras. The selfie camera is slightly better with the Mate 9 than the S8 because you can adjust more on the Mate 9 and the focus seems to be a little better when people stay in the background of a photo and not side by side. I prefer the Mate 9 photo gallery, too. It's easier to select photos to share. So far, the Samsung S8 is still the better phone, it's more reliable, it does not have battery drain and the battery life is consistently allowing 6-7 hrs screen on time if all used in one day or around 5 hrs if used over 2 days. I do have to restart my phone sometimes because of minor glitches here and there. Not often, just a couple times a week, so no biggie. It does have a buggy connection with Google Play Music and Honda Uplay, but it still plays the music, it just causes the menu to flash on and off, but it's ignorable and better than not working like the G6, Mate 9 didn't have this problem, but the battery drain still makes Mate 9 a loser for me. I prefer the smaller feel of the S8. It feels very comfortable to hold as compared to the phablet phones like Mate 9. Samsung S8 has many accessories available to it that Mate 9 did not offer in the US due to lack of popularity. S8 has a car charger option, battery pack charger option, and many cases and screen protector options. I tried a couple cases and found the Speck Candyshell case to be the best, I like that it gives some protection around the edge part of the screen while still leaving you full functionality and it's not bulky. I dropped my phone a couple times in the case from a couple feet up and the phone is unharmed. I used an IQ shield liquid install screen protector and that works well even though it takes longer to install. No issues with it coming loose until now. I don't like the curved phone screen, but the Samsung S8 is one of the best phones available and beats out the competition in my opinion. I got it for $150 off at Best Buy when they had their sale. I would recommend buying from Best Buy and not directly from Samsung. I bought one S8 from Samsung and returned it before going back and buying it again at Best Buy. The return through Samsung took a month and I had to contact them a second time before they finally processed the return with some message about getting lost at the facility or something, but they still have a note about receiving it. Best Buy was a good experience. No issues and they have Geek Squad protection if you want that. If you want an Android phone, Samsung is still the best available in the states, in my opinion. There are more nice phones available overseas, but you want to have a US warranty, easily available accessories, etc, that leaves you with Samsung, LG, Google, and iPhone for the most part. One big negative with Samsung is that screen is SUPER expensive to replace. I would not get a Samsung S8 if you are rough on your phones. There is an S8 active available through ATT at Best Buy and it's supposed to release for other carriers and maybe unlocked in the future from what I read.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Phone

    Posted
    rzLive
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have owned both iphone and Samsung Galaxy phones before. I don't have anything against iphones and in fact, I recommend them to folks who are not tech savvy and like simple functionality and consistent looks. Also, even after getting this new S8 phone, I still am biased towards the picture quality of iphone's camera compare to Samsung's; iphone's camera (I am talking about iphone 7) captures pictures at night that are still of better quality than Samsung S8. However, I am still satisfied with S8's pictures and have no complaints. I do find the screen quality of S8 to be the best feature of all; It has a high contrast and a decent size and looks amazing as they have advertised. I think I agree with almost all of the other features and pros mentioned in different sites. I don't use the finger sensor nor the Bixby functionalities that everyone keeps complaining about. Frankly, I don't understand why I would need anything more than the Google assistant! Since I am talking about the unlocked version compare to other versions that are provided by carriers, buying this phone was a big concern for me in the sense that I wasn't sure that by using this phone, not having the extra software added by the carrier to the phone, I will have some issues regarding the functionality of the phone, e.g., texting, etc. However, so far, I have not seen any issues at all and everything is working great. What made me very happy was that upon setting up my phone for the first time, I did not have a single At&t app installed on my phone. As you might know, carrier phones contain a lot of extra apps provided by the carrier and there is no way to remove them. So, they are taking space on your phone and you can't do anything about them. This is also true for some Samsung and Google apps. But I noticed that even the number of such apps on this phone is limited and not like before. Before buying this phone, on the Best Buy's reviews page, I noticed a few 1/5 comments regarding this phone. Apparently, these folks were completely mad at Samsung because Samsung would provide updates every 3 months instead of every month for its unlocked phones. Personally, I'd rather receive updates later than other places so that in case there are any bugs in these updates, they would be detected and resolved. Also, the more updates you get, the slower your phone gets in general and that is a policy that all companies pursuit. So, even if Samsung is still going to continue to deliver updates quarterly (I read in a few places that they are planning to deliver them monthly now), I really don't mind it and I definitely won't give a bad review to this phone just because of that! I think these folks should have been more fair towards these phones.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    You're going to love it

    Posted
    Kish
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The first thing I want to talk about is screen: it's big, it's high resolution, it's bright. Its aspect ratio is stretched out, so wide-screen content fits it better. The extra visual real estate is nice but using it one-handed is not very easy. The second thing is the design. I mean, visually it looks amazing but it's more than that. This is the first phone that I've used where the curved screen felt really comfortable in my hand. When it comes to phones, I don't care too much about millimetres and grammes and stuff like that I just want to feel comfortable my hand and most curved screens just don't feel good in the hand. But this one does and that's because of the frame. The transition from the front glass to the frame and then to the back glass feels almost seamless, there's just nothing with texture. It's really nice to hold but it's also really slippery. I would strongly recommend getting a skin for S8, or even a case. The other things I like are the wireless charging, the headphone jack and Bluetooth 5.0. I love the micro SD slot, the USB-C port and the performance feels really quick so far. The camera hardware is similar to the Galaxy S7 Edge. But, let's be honest, the camera on the S7 was awesome, so it's not too big of a deal to me that they didn't upgrade the camera. The front-facing camera has improved quite a bit and considering how many selfies I take every day I think this was a good call. So this device has a large screen that is super bright and has high resolution so there's a lot of pixels to process and the battery size isn't huge, so I wasn't expecting amazing battery life. The first full day of use I end up the day with thirty-one percent left. Relatively heavy use over the course of the day. At night I charged it back up, watched some YouTube videos with maximum volume and maximum screen brightness, highest resolution (WQHD+) and when I checked it eight hours later it was at thirty-six percent. The screen on time was basically the same. I think that's not bad I mean on iPhone 7+ I'd probably got some very similar numbers. The facial recognition is awesome - it works fast and it's reliable. I tried it with sunglasses and it didn't work very well. The fingerprint scanner isn't in the best location. I have to stretch for it but since the facial recognition is so good I'm totally fine with it being on the back. The Galaxy S8 is packed with a lot of cool techs. But hardware specs aren't everything. For me, the user experience is by far the most important thing when it comes to any kind of device. And with this, there are a couple things that kind of detract from the user experience. The first is that on-screen home button. I think it could or should be a little bigger. And the haptic feedback isn't good, it feels like a regular phone vibration. The speakers are also not stereo and I know a lot of people don't care about this. But I consume most of my media on my phone and it's so weird watching a super high-res video that looks gorgeous on the screen while having tinny audio that just comes out from one side of the phone. It just feels off. The screen is also difficult to use one-handed. So a wide phone like the Google Pixel XL is already wide and a little bit uncomfortable to use but it's okay - I manage. The S8, because of the tall screen, the vertical stretch is crazy. The last thing is, probably, my most personal opinion I know a lot of people are going to disagree with this, but I don't love where they're going with Bixby. And this time it comes with a dedicated hardware button which you cannot reassign to some other function. So if you're interested in this phone and you enjoyed the S7 Edge user experience (as I did) you're going to love the S8. It's just a basically an elevated version of this phone. Truly next level hardware, you're going to love it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone

    Posted
    MarilynB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember
    • Top 1000 ContributorTop 1000 Contributor

    I previously had the S6 so I already knew that I loved the Samsung brand phones. My main reason for wanting this phone was because it has the micro SD card slot. I was going to upgrade to the S7 when my previous lease ran out, but the S8 came out before my lease was up, so I checked the specs and bought it instead. First the cons: (1) Hate the Bixby button. All you have to do is swipe from left to right to open Bixby, so the button is unneeded and I’m constantly pressing it by accident since that is where I hold the phone when I press the right button. Now I am trying to learn to hold the phone differently. What would have been great would be to have the button programmable so that I could assign its function. (2) The SIM card/microSC card slot. (a) The SIM card and the micro SD card slot are the same slot! Whenever I open the slot to remove the micro SD card, I am also removing the SIM card. They are both delicately balanced inside the holder so you have to be extra careful that the SIM card doesn’t fall out when you are removing or reinserting the micro SD card. (b) Speaking of the holder for the micro SD card, it is sometimes hard to fit the micro SD card perfectly in the holder. My Kindle also holds a micro SD card and it is a simple matter of pushing down on the card and it pops up. It is covered by a rubber stopper kind of covering, so there is no concern about losing it, so it would have been nice if Samsung had done the same thing. (c) Having to carry a special pin around with you so that you can access your micro SD card. You have to insert the pin in a small hole and push down to open the card slot. I tried using a paper clip and it didn’t seem to work. I didn’t want to force it, so I gave up and started carrying the little pin that came with phone. Now I’m afraid I might lose it since it’s so small. Pros: (1) The camera is superb. I loved the camera on the S6 and this camera is even better! (2) The micro SD card. I use mine for storing photos and movies. I travel a lot and watch movies on the plane. I used to use an external flash drive for the movies, but I couldn’t plug in the movies and charge up the phone at the same time. Now I can. On a 10 hour flight, you’re going to run out of battery! So now, my movies are already on my phone via the memory card. I have a little over 100 movies on my phone as well as my entire photography portfolio and the photos from my last couple of vacations. I still have plenty of room left for more. (3) Apps screen. You can still use the apps button if you want, but since you can just swipe to open the apps screen, you can now put another app in that spot. (4) I often had problems with my calls breaking up on my old phone. This is not a problem with this new one. The Pros for this phone far outweigh the cons. I’m sure I’ll get used to the hated Bixby button eventually and I will probably not need to access my micro SD card very often. However, I really only upgraded to the S8 because of the micro SD card. I would have kept my S6 otherwise. It was a great phone too!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My first unlocked device

    Posted
    Johnnyboy84
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    When I saw the new coral blue S8 unlocked on sale I had to pick it up. I had the S7 which is not bad but I wanted an upgrade. I would gladly have bought the Note FE but that won't be sold in the US because it would hurt Note 8 sales amongst other reasons. I settled for this because I am not going to pay an arm and a leg for devices anymore. The price was right under $600 for a flagship with 64GB of storage, water resistance & dust resistance. I like the new Best Buy exclusive Coral Blue color over the traditional black, silver or gold color variants. I was torn between this and the LG G6 which are very similar but in the end LG does not have Samsung Pay and no OLED screen. Due to this I went with the S8. Coming from the S7 the change is design is a nice change of pace, the screen dimension aren't 16:9 ratio which makes nice for media content. The curved screen is new to me and I am not sure how to feel about it. USB C is awesome, wireless charging is standard and I'm glad that Samsung kept it. Storage was doubled to 64GB so no more 32GB of storage in 2017 it is a must with all the apps and constant updates. The S8 is very slim and easy to drop even with a case on which I don't like coming from the S7 which was easier to grip due to it having minimal curves and rounded edges. The fingerprint sensor is in an odd place and takes some getting used to. I find that using my middle finger works best on this device due to how a normal individual would hold the device. Bixby is pretty useful but not quite ready yet for full time virtual assistant duties. Bixby is a young AI that has a lot to learn, If I'm not mistaken it has replaced S Voice and is much more useful than S Voice. I look forward to seeing Bixby improve over time. I don't quite see the reason for the Bixby button, I wish it could be remapped for use with another app. Overall I am happy with the purchase of the S8, The S8 Plus was not option due to price and the dimensions of the device. If you are considering purchasing a new device check out the S8. it is a heck of a deal for under $600.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone!

    Posted
    Honestbuyer
    • My Best Buy® Elite Plus MemberElite Plus Member

    Solid performance, beautiful design, the latest processor as of 04/28/2017, Bluetooth 5.0! They fixed the problem that I had with the Galaxy S7 Edge that I often accidently touched the edges of the screen, it doesn't happen with the "edges" of this screen anymore. I have a Google Pixel XL and I'm going to switch for the Samsung Galaxy s8, not the S8+, because even with my big hands I have to stretch my hand to be able to reach for the fingerprint sensor of the S8+. The screen of the S8 is even bigger than the Google Pixel XL by 2% already and the total size of the phone is smaller than the Pixel XL. In terms of the software update, it's slower to be released than for the Google Pixel XL, but it's faster than for the carrier phones, like AT&T, Verizon, T-Mobile, etc. You can't go wrong with this phone, in general terms, comparing all the features, pros and cons, it's the best in the market. Pros: -Design -Wireless Charging -Latest processor -Bluetooth 5.0 -Mobile HDR Premium technology -No problems (at least for me) in touching the edges of the screen accidently. -water/dust resistance IP68 -Good battery optimization -USB Type-C -headphones 3.5mm input -AKG earbuds included -Great quality camera -Beautiful display (image) -USB Type-C to USB adapter included -USB Type-C to USB adapter included -Pay safely virtually at any store with Samsung Pay (something that Apple Pay and Android Pay can't do) -Comes already with Android 7.0 Nougat -Expandable storage via MicroSD Card. Cons: -Comes with 64GB of internal memory with no other options with more storage other than through the MicroSD card -No unlimited storage on the cloud for pictures and videos (like Google Pixel and Pixel XL) -Fingerprint in one of the worst places possible. -Sound not that great with only one speaker (not stereo)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone for intelligent people

    Posted
    BB78
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First I want to say that I wanted to give 4&1/2 stars, but didn't find that option available. Also, I am a Samsung gal all the way! Several years back I bought my first Galaxy and it was love at first use! So, keep in mind I will never be seen with any type of IPhone. The S8's camera has AMAZING picture quality even when zoomed all the way in! All videos, whether from YouTube or Netflix or home videos, everything is in high definition. Also, you really don't even have to have any attachments to listen to music. The phone speaker has clear, crisp sound and is about 10 times louder than my S6 was. So, when replaying home videos be careful who's around! LOL Battery life is decent, no phone has really impressed me with battery. Because of my job and my children, it is nearly impossible to turn off my phone EVER, since I don't have a separate cell for work purposes. So far the S8 has kept up with me up until close to bed time, at least attempted bed time. I have to charge my phone from about 10 pm until I wake up. However, if I want to use my email or surf the internet for extended periods of time during the day, I will have to charge the phone on the way home from work. Luckily, depending on the type of charger, the S8 charges very fast! Now then, my one major complaint is they are slippery suckers and the front glass breaks way easier than I would think an upgraded version of any touch screen phone should/would. I had just purchased the phone, so I hadn't put a case on it yet, I was getting into my car and pulling my phone out of my purse to look at it once I sat down. The phone was so slick that it slipped out of my hand, not even my pocket, fell from about seat height, 2 feet off the ground?, onto the parking lot asphalt (at night) onto it's screen and BOOM, cracked in several different spots. Thank God Best Buy helped to replace it!! If u ask me, for the phone being waterproof, (takes great under water pics, btw) and its other-proofs, and for the phone front being basically all screen, I thought it would be tougher than cracking after a short drop to flat asphalt. So much to still learn about what this baby can do, but I LOVE what I have figured out so far. The drawback, for a phone that costs SO much money, it shouldn't be so easy to drop nor so easy to crack/break. If you invest in one, full price or not, buy a case that super-protects the screen of that phone or you may end up investing twice!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A couple of hiccups at BB and Sprint

    Posted
    androit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased an unlocked S* for my son as a birthday present. Although we have a family plan on Sprint my thinking was we could switch to another carrier eventually because Sprint no longer offered a two year plan with subsidised phones so this phone turned out to be less expensive (but a BIG headache) read on. I bought the S8 unlocked online at BB because it said pickup in an hour and they had it in stock. Also, I could get a small ebates rebate. Anyway, when I got the email from BB confirming my order, it said pickup was in one week. Obviously, not what I wanted to hear. I called up the store and indeed they had one in stock. I went to the store but they would not give it to me unless I cancelled my online order and purchased it at the store (the same store that I was supposed to pick it up at). After discussing this with the dept manager and then the store manager, they made me cancel the online order and buy it from them although the manager did give me the ebates rebate off the price (which I appreciated). What a messed up system. Next I gave the phone to my son who tried to activate it on sprint, transferring his sims card from his S6 to the S8. While the sims card fits both phones, Sprint wouldn't activate the S8 without a new sims card which had to be 'purchased' from a Sprint store. It turns out that only a corporate store has the necessary SIM and customer service would not ship one to him. After going to a few retail sprint stores which didn't have the Sim card he called the only corporate store in Manhattan. They had a Sim card and would give it to him for free. He travels after work to the corporate store and guess what, they don't have the necessary sim card. They tell him to call customer service which he had already done. When he tells the store employee that won't send him a card, the employee says "they always say that, try again." Which he does. Well it's 14 days since I bought the phone for him and the Sim card is supposed to be delivered today from Sprint by mail.. Wish him luck. I did.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    worst android phone I've had yet

    Posted
    SCtechguy66
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought as replacement for Huawei Mate 9 that died suddenly. Really wanted another Galaxy Note, but the 8 wasn't out yet. Settled for S8. Oh, what a mistake. All the usual non removable samsung bloatware and glitchy samsungized apps, but this phone is the WORST ergonomic design I've ever had to endure. Obviously NOBODY at Samsung actually USES the products they dump on the consumer. The fingerprint sensor location is ABSURD!! Seriously, Samsung?? Also, the sensor is THE WORST I've used yet at recognizing my fingerprint. I had to reload prints several times to get it to work at all, and then it's extremely temperamental. Sometimes it reads (S-L-O-W-L-Y), but mostly it ignores me. Conversely, my Huawei Mate 9 recognizes my fingerprint in a fraction of a second, EVERY TIME.. even when my hands are dirty or wet. Samsung FP reader is so fickle it is absolutely worthless. I had to go back to using PIN or other security measures. Although, Samsung says the screen is 5.8", it is VERY NARROW aspect ratio, aka a candy bar. Makes reading text difficult in portrait mode. That, coupled with the idiotic rounded glass edge screen pushes the legibility & usability rating to ZERO. Perhaps Samsung thinks they are selling S8's mainly to children, but I need a phone suitable for business/scientific applications. This phone is NOT IT. Further, right after I bought the phone, slid it into my shirt pocket... which unfortunately also contained my keys. Didn't have screen protector yet (was on order), but I was shocked to see the screen chipped on one edge. After several days, the crack migrated across the entire screen, typical of tempered glass when chipped on edge. Another downfall of curved edge displays. Other issues: Despite 3GB ram, 64GB storage, and 128GB of Samsung ultrafast SD storage, this phone is the SLOWEST I've had yet in the high end/phablet type. App lag is noticeable, ranging from annoying to significant - even with the stock Android/Samsung apps. Also, apps frequently close unexpectedly or crash altogether (same apps run fine on my other android phones). Conversely, my aging Galaxy Note 3 (which was an outstanding phone, aside from Samsung bloatware) was very responsive and reliable, even though less memory/storage, and less powerful CPU. Samsung has been going downhill ever since the Note 3. Complacency and arrogance, not a good business mix. Overall, extremely dissatisfied with this S8. Was considering buying a Note 8, but given the similarity to S8, and all the problems I've had, plus Samsung's arrogant attitude, not only will I not buy a NOTE 8, but I will not purchase ANY SAMSUNG product for my business or personal use. Had way too many problems with them. Done with Samsung. Adios, Tschüs, Bye-bye..

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Some good, some great & some things I'd change

    Posted
    wasadmin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased the Galaxy S8 to replace a Galaxy Note II that died unexpectedly. I needed an unlocked phone that I could use on my StraightTalk account (using the ATT network). The deceased Note is my base line for comparison. First, the good stuff; * Like the old Note, the display is beautiful. Resolution is sharp and colors are vivid. * The S8 seems to pull in cell and data network signals much better than the Note. LTE might be old hat for most, but for me, it is a huge improvement over 3G. * The battery performance has been good so far. Since it is not user replaceable though, I hold some concern as to how it will behave after a couple of years of use. * The camera is fantastic. I've used it for stills and 4K video and have been impressed. I've always wanted a tag-along camera option for the times I don't want to lug the SLR around. The S8 fills this need very well. Resolution and sharpness are fantastic. Exposures and HDR handling are remarkable. I just wish I could access RAW image data as well as the fantastic JPEGs the camera cranks out. Things that were a bit of an annoyance - but were expected and workable; * The S8 requires a micro SIM. I could not transfer my mini SIM from the Note. That required an extra day of downtime for the phone while I waited for delivery of a new SIM. * The interface is still something I'm getting used to. I've spent a lot of time trying to find out how to adjust settings on the S8 for which I knew exactly where to go on the Note. Things I didn't like so much; * The screen aspect ratio doesn't feel right. Portrait mode displays seem too narrow and landscape mode seems cropped vertically. * I'm not a fan of the curved edge that eliminates a border around the screen presentation. Just grasping the phone sometimes results in unwanted clicks. * The screen sensitivity doesn't seem consistent. Sometimes I have to do multiple presses before it registers and sometimes it picks up an accidental contact as a click. * I miss the mail app that was on the Note. There are some functions I used to use regularly (collapse/select a day's worth of email and mark as "read") that seem to be absent on the new phone. * I'm puzzled by Bixby. It doesn't seem to do anything useful for me and it monopolizes a hardware button on the side of the phone that could be useful for something else. * I miss the stylus of the Note series. If I had had the luxury of time to replace my phone, I probably would have waited for the Note 8. Alas, that was not an option for me. Still, in the long run, I fully expect the S8 will prove itself to be the best of the choices available.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Really good phone

    Posted
    btmann1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Pretty solid performance with the occasional hiccup. Camera is great. As typical with Samsung devices, the display is really good. Overall a great phone. Pros: No carrier bloatware taking up your phones memory. Water proofing AKG headphones are pretty good compared to head phones you get in other phone boxes. 64gb internal storage gives you a lot of room to work with. You wont get the full 64gb out the box, but it still works. Micro-SD cad expansion in case you need more than 64gb of storage. Wireless charging is very convenient. Usually snappy performance thanks to newest processor. Great display Good camera USB-C Overall great design Iris scanner works most of the time. I use it more than the horribly placed fingerprint scanner. Since the phone is unlocked, it should support most if not all major US carriers and their prepaid variants. Cons: Horribly placed fingerprint scanner Comes with Android 7.0 and not 7.1. Android 7.1 introduces better battery enhancements and app shortcuts among other things. Samsung also has a horrible track record with fast updates. Speaking of track records with software updates, last years unlocked S7 was among the last to be updated in the states when it should have been among the first. Hopefully this model doesn't suffer the same fate as last years. As normal, Samsung puts the speaker at the bottom of the phone. It is pretty easy to cover the speaker and muffle the sound. It can get loud, but is cancelled out by how easy it is to cover the speaker. Even though I mentioned the display as a positive, it is also a negative. Due to the bigger screen size and a different aspect ratio, video in apps will have black bars on the side. For some this may not be a big deal. Certain apps will allow you to resize the video, but it will cut parts of the video off the screen. Will need to wait for apps and content to be updated for the new aspect ratio. If you are the kind of person who puts a tempered glass screen protector on your phones, look really hard for a good one. It is harder to make tempered glass screen protectors for devices with a curved screen like this one. Also be careful of a case you use with a potential glass screen protector. Due to the curved screen and glass protector, certain cases may push up on the protector and cause it to bubble or be removed from the screen entirely.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don like it

    Posted
    RR2017
    • My Best Buy® MemberMember

    I recently bought the Sony Xperia XZPremium and then ended up having to retun it because it stopped working. I picked up the S8 in exchange and dont like it. Many of my issues are relatively minor, but Samsung does not listen to customers, and after I found these problems and looked up the internet, others have complained about some of these too- and no solutions yet I also have a samsung tablet S2 that runs the same version of android and after a recent update you cannot turn off (power off) the phone or tablet without entering your PIN. Unlike the iphone on the samsung devices you also have to hit OK after you enter your 6 digit PIN- so more finger clicks. I can understand having to enter the PIN to login, but to have to enter it when you power off is just plain annoying I recently emailed myself a meeting itinerary that was sent weeks ago, so that it is available at the top of my emails and I wouldn't have to search for it. So I forwarded myself the email with the PDF attachment but the attachment did not come through- I deleted and tried again 2 times with the same results. This is unacceptable If you select a recorded video from the gallery, it starts to autoplay and keeps looping and this is so annoying- there simply seems to be no way to turn this off The active phone call screen has also been very unstable for me. On a phone call, there are only 3 or 4 buttons that are used most frequently - speakerphone, end call, and mute. On some occasions I cant find the speaker phone button when in the middle of the call I wake up the phone screen, and on many occasions I have to hunt for the end-call button or simply let the call die after the person at the other end hangs up I feel the phone sound quality is also not great; the speaker is in the lower right corner, the speaker enclosure easily gets buried on your clothes/ belly etc this results in an almost total muting/ muffling of the sound I am going to try this out for another few days, but am definitely leaning towards returning this.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY THIS UNLOCKED VERSION

    Posted
    Mark937
    • My Best Buy® Elite MemberElite Member

    DON'T DO IT! DO NOT BUY THIS PHONE! As an owner of the US unlocked Galaxy S7 Edge (G935U), take it from me, you do not want this phone. Updates are virtually nonexistent with this phone! We FINALLY received the 7.0 update just last week! Not 7.1, or 7.1.1 or 7.1.2 - they gave us 7.0! Every carrier received the update WAAYYYY before the unlocked version. Most carriers started pushing the update in December! And security updates? Hah! That's a joke! At one point we were 4 MONTHS BEHIND on the monthly Security Patch. They actually told us to STOP USING SAMSUNG PAY if we were concerned about security because they were so far behind with this model! THAT WAS THEIR SOLUTION! TO STOP USING A MAIN FUNCTION OF THE PHONE!! Owners of the US unlocked versions (G935U - S7 Edge, G930U - S7) bought the phone assuming we would at least receive timely updates based on the fact of no carrier involvement. We were even told that we would receive the updates before carrier branded versions because they could bypass the carriers. No such luck. We were promised monthly Security Patches according to their website - http://security.samsungmobile.com/introsm.html - only to never receive them. When asked where our updates were, we were given answers of 'Soon', 'In a week', 'In a few weeks' - never to actually receive them. If you don't believe me, please check Samsung's own US Support Forum to read the THOUSANDS of posts from furious S7 and S7 Edge owners. Here's just a sampling... https://us.community.samsung.com/t5/Product-Updates/Announcement-Nougat-Security-Updates-for-Unlocked-S7-Edge/td-p/79935 https://us.community.samsung.com/t5/Galaxy-S-Phones/S7-G930U-G935U-Security-Updates/td-p/47620 https://us.community.samsung.com/t5/Galaxy-S-Phones/Nougat-Update-Unlocked-S7/td-p/61291 There are many more threads on the forum concerning the issue. Please read them BEFORE you purchase this phone. I was a huge fan of Samsung before this fiasco but after shelling out a premium for a flagship phone and then getting the shaft, never again. (This comment copied from MyCucumberIsMoldy on CNet, who said it better than I ever could)

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Phone

    Posted
    erwy1833
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I did alot of research before buying this phone, I was using a LG G3 for 3 years before I bought this phone. I was looking between the LG G6, Galaxy S8, Galaxy S8 + and the Note 8. My biggest thing is that the phone needs to be small enough so I can 1 hand text comfortably without using the 1 hand text setting. I tested all the above phones out and the only ones i could do that comfortably on was the LG G6 and the S8. The S8+ and Note were just too big for me, so I put the LG G6 besides the S8 and it was a no brainer. The S8 was so much more sexier looking and I just love the look and feel of it. I have never bought an unlocked phone before because most of the unlocked phones are only unlocked to GSM networks, which i have Sprint and they run on the CDMA network, so i was shocked to see this was unlocked to all networks and I could use it with Sprint without having to upgrade my phone through sprint and get sucked into the lifetime leasing program they now make you do if you decide to upgrade. I also think if i decide to sell this down the road unlocked phones sell better than cell phone company restricted. This phone is fast and no lagging at all. The only reason i didn't buy it sooner was because i have to use a screen protector on my phones and none of the protectors for this phone had good reviews due to the curved screen. I bought a few of them before I bought the phone, the first one i put on went on amazing and has stuck with no lifting or bubbles, so i was even happier with keeping the phone. I bought this phone on black Friday so i got it at a good price which was even better. There are so many more options and personalization you can do with this phone compared to the LG G3 and the curved screen and color/pictures are amazing and so much better than the LG. I always hate change, so i was reluctant to buy a new phone, but i have never been happier with a phone than i am with the Galaxy S8. I can see me keeping this for a long time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Unlocked Flagship Value

    Posted
    MAPH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It was time to replace my S5 with its storage being mostly depleted. I'm accustomed to Androids and Samsung works for me. I'm not the usual person looking for getting the latest as soon as it is available. I buy a phone and keep it til it breaks or becomes unusable. S9s are available with too high a price tag, so I settled on the S8. Being me, I should have it til the S12s hit the market. All this being said and after many days learning the updated systems that come with each new phone (I hate change) I can say all is well. Considering l went from 16 gigs to 64 gigs, I shouldn't have a storage issue. I always say, buy what you want and review what you bought. I'm always amazed at the number of people who down grade a product for not having features they wished their purchase had. If it's not what you want, don't buy it. Certainly don't lower your rating. On the other hand when it comes to features it has that aren't appreciated it's a different story. This has the curved edge screen. Really, how does this improve the phone? Seems rather pointless to me. And it would appear it makes the screen more susceptible to breaking if the phone is dropped. Just because you can do something doesn't mean you should. Anyway, I didn't down grade the rating because of this. Overall, a good phone from a good company.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost Perfect

    Posted
    Gavin

    The Galaxy S8 was probably the first ever Android phone I bought that was better than any of my iPhones. It's fast, the screen is almost perfect (it's very saturated so I'd recommend using the AMOLED Photo mode), the camera is awesome, and the battery life is great. Here are some standout features that I really liked -AKG headphones sounded really good once I played with the EQ -The battery life is much better than what I've gotten on my iPhone 7 -Charging the phone is much faster than what I could get on my iPhone - Tons of customization (It's a little overwhelming, but I love that I feel like I'm in control of everything) Some features I thought were just ok - Bio metrics (Stick to the finger print sensor, Iris Scanning doesn't work well) - Finger Print Sensor placement (It's fine once you get used to it, but having it placed below the camera is a much better idea) - The design (It's very nice looking, but if you drop it, you'll most likely crack it. Plus it gets finger prints very easily) - Samsung Apps/Bixby (Thankfully all this can be fixed by hiding the Samsung apps and using Googles, but I wish you could uninstall them. Samsung's Apps work ok, but I think that the Google apps work better) Then here are bad things about the phone - Speaker sounds good, but is in a bad spot and is quiet. - Software updates are pretty slow (I'm still on Android 8.0.0 with the May security patch) - Samsung's Experience is still a little rough around the edges (it works well, but animations aren't as fluid as on a Pixel or iPhone).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid phone, great flagship features.

    Posted
    Joey

    The Samsung Galaxy S8. This has been a phone on my wishlist for a while now, and upgrading from a LG K10 is a real change in features. First off, the camera. People have been saying that the camera is no joke, and they're right. This 12MP camera is seriously no joke. The shutter speed is fast, so I barley ever miss a shot. The double-press to launch camera helps with that as well. Like the S7, Slo-Mo is easy to use, and adjustable. The screen is crisp, and the edge barley ever gets in my way. Blacks are black, whites are white, and there is no color wash-out. The haptic feedback for the home button is... good? It's a little unnecessary, but nonetheless cool. The speakers are pretty loud, and I have no trouble with the quiet, low-end level, or placement. One problem people have with the S8 is the fingerprint sensor placement. I, for one, don't have this issue. I think the placement is good, and I can't see it living anywhere else. Really the only gripe that i have with the S8 is the Bixby button. I've used bixby only with the "Hi Bixby!" command, and I've only used it for calling. I think bixby is a little unnecessary, and so is the button dedicated to it. The processor and Type-C charging is a blessing for me, coming from a K10. I see barley any hiccups, and when i do see it, it's from me overloading it from my tests. My experience with fast charging is a great one, as I have no mistakes with it. All in all, this phone will be in my possession for a while.I don't think on replacing this phone anytime soon, especially since I've saved up money to get this phone. The S8 runs a perfect score in my book.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Retains the Samsung charm!

    Posted
    skaneria007
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the S8 phone just after the S10 got released because the price dropped considerably... It was half the price of the S10. It was the perfect deal! So I went ahead and bought it. It's been a month or two and so far I haven't had any problems. Given that the S8 has a SDM 835 processor, it performs quite well. Not as fast as the latest flagships, but it does the job without any lagging. Camera is also great on this phone. I have taken a lot of pictures and the photos are up to par with today's standards. Low light photography could've been better, but for the price, I can't really say much more. Battery life is also above average. So is the connectivity. I frequently visit other countries for either vacation or work and the S8 has always been connected to a 4G network everywhere. I haven't had any calling issues so far. After receiving the Android P one UI update, usability has become even better. My only complaint is the positioning of the fingerprint sensor. This was a really dumb move by Samsung and they should have figured this was not practical during the development stage of the phone. Overall rating: 4/5.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung S8---an outstanding and beautiful phone!

    Posted
    BennyT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First let me say that after Apple refused to cooperate with the Feds as they investigated the terrible San Bernadino terrorist attack, I made a promise to never buy an Apple product again. That said, as a former Apple phone advocate I have nonetheless had my eye on Samsung cell phones for some time now. I finally made the switch by buying an unlocked S8 and I am very pleased with my new phone so far. It's an elegant design, east-to-use footprint and runs the Android platform just fine. Actually, I'm beginning to further appreciate the Android world as I no longer am handcuffed by the Apple IOS and its rigid platform. Android is much more flexible and configurable...which I really find refreshing. Further, my Norton anti-virus suite (and Lookout) is fully compatible with the S8's android OS to protect my privacy and insure against nasty intruders. After making a few initial tweaks to break loose of the handcuffed Apple IOS world---like allowing cross platform text messaging, for example, I have been very pleased with the Android world and the Samsung S8. If you're on the fence about leaving the Apple IOS platform and are not afraid of taking advantage of Google's flexible cell phone Android OS architecture ----- then take the leap. I happy that I did and hope that you will be as well, should you decide to make the change.

    I would recommend this to a friend