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Customer Ratings & Reviews

Your price for this item is $599.99
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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

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97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,929 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am really enjoying this upgrade. I had the S6 last. Nite and day differences. Battery life is great, beautiful camera. Every thing moves fast. I use bluetooth a lot for music in my home plus I can keep it hooked up to my watch at the same time. I'm sure this phone can do a whole lot more than I will ever use!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Great update for Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Samsung continues to provide great Android telephones. Super thin, light and a great camera. Easy to use with some new features. Keeps a charge for a long time, and has great reception .Plans to fit your personal situation are available. This is my forth Samsung phone. They are very well made.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, awesome camera. We went from S5's to S9's. Couple of things missing that we kind of liked with the S5, but nothing that important. Battery lasts all day, even with game playing. Very quick, I have a Samsung tablet that's isn't very old, and this beats it every time in how fast it pulls things up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 4 out of 5 stars

    Nice phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, easy to use, tons of storage, fast Curved design makes it hard to get a screen protector to fit or a case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Fantastic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This galaxy phone 9:is the best android phone ever used the ease of operating the great battery life the camera is fantastic downloading apps in the play store are great . And Bixby has greatly improved and is a lot of to use also enjoy the speed you get when you get from one app to the other

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 4 out of 5 stars

    Good phone for Samsung loyalists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the S9 as an upgrade for my mom to replace her S6. Battery life has been good: can go a full day of moderate use without need to recharge, screen is bright and vibrant, front and rear cameras are better than her previous S6, but does lack behind my Galaxy Note 8 since it lacks the dual rear camera setup. The "Lilac Purple" color is unique. Size-wise, it isn't as imposing as the Galaxy S9+ or Note 9, so it's ideal for people with smaller hands to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am really happy with this Phone. We upgraded from the Galaxy S7 and there are some good changes that were made. Really liking the batter life (I know that's because its new and no doubt it will decline over time), the screen size is great, the processing speed is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am really happy with this Phone. We upgraded from the Galaxy S7 and there are some good changes that were made. Really liking the batter life (I know that's because its new and no doubt it will decline over time), the screen size is great, the processing speed is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Excellent Speed and Reliability!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the S9 phone for over a year now and absolutely love it! It's fast, reliable, and easy to use. The buttons are well placed and never get in the way of the cover. I protect it with an Otter Box, which makes it indestructible. It easily switches from wi-fi, to cellular, and back to wi-fi as I travel from home, to train, to work and back on my commute. The only drawback with these compact phones is that the battery is not serviceable. I take good care of my phones and I should be able to replace the battery. Unfortunately, they all seem to die by the third year and you have to get a new phone. We'll see how long the S9 battery lasts. Overall, I would highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Don't buy that iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace my son's Galaxy S8 when we switched from Sprint to Verizon. He has had no issues with this phone. Great battery life, fast processor, incredible pictures. The Galaxy S9 is packed with features and quality that Apple just cannot compete with.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 4 out of 5 stars

    Great phone but for curved screen and Bixby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy S9 is a manageable size even with a case. The speakers are very good. The screen is clear and responsive. The curved screen is nice to look at but I wish Samsung made the same phone with a flat screen since I don't use the side swipe feature and the screen would be less likely to break. The Bixby button is a waste for me. On the whole, because the phone is fast, the camera is very good, and the phone itself is well crafted, I am giving it a 4.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Buy this phone, Its worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I upgraded to the Galaxy S9. The battery lasts a lot longer, I only have to charge it every other day. It has great features, like the personalized emoji that you can send to anyone. The camera takes even pictures then it did before, plus there is slow motion video.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Outstanding Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, 4 times storage of my old phone. Can delete a lot of the built apps, larger screen size, and the battery really does last all day with a lot of use! I want to get my wife one next month. And the geek squad protection plan is a lot better than other plans I looked at!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Better than the old one...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an iPhone person, but my Wife likes the Androids. She had an S7 and wanted to stick with it. She didn't want a big change and wanted to keep all of her Apps and such. The Best Buy employee was able to move her stuff over to the new phone and it is very similar to her old, but better. It is faster with a better screen etc. She also got the OtterBox defender and a plastic screen cover. Spend the couple of extra bucks and get the Geek Squad to install the screen cover. If they mess it up, they just redo it. If you mess it up... It is worth the few bucks they charge.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Great upgrade for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. I upgraded from an S5 to this S9 and what a difference! More reliable, faster, easier to use. I like the curved glass and the size of the phone. It was time to say goodbye to the old technology of the S5...good riddance!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Loving the new Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved from the Galaxy S7 Edge to the S9. Great updates! Screen is fantastic and the performance is much faster and smoother. Even though the S9 is slightly smaller, its weight seems much lighter or better distributed and is easier to use one handed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great price,great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an s5 , camera is definitely an upgrade ,pictures are awesome,more memory for apps,faster,price is great.delivery was prompt.Plan on buying another soon. I recomend if you haven't upgraded your phone in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to replace her S6. It takes great photos and the response time is much better with the new faster processor. Charges fully in about an hour and the battery lasts all day even with heavy use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Nice upgrade from the Samsung S5!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's just say it was well overdue for a new phone! Very nice size, not overly large and not too dinky! Very easy to use. Camera is great. Have not used it lobg enough to find anything negative so for mow, great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade! The Samsung S9 does not disappoint. Great camera with new features, faster processing. Lightweight, durable and can hold a charge. Bold new colors to boot. A great all around work and everyday phone!

    I would recommend this to a friend