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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 78 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Z Flip6 256GB's camera quality, compact size, and stylish design. They appreciate the improved hinge and vibrant display. However, some users have experienced issues with the screen, including it crashing or going black, and have expressed frustration with the warranty coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 78 reviews
  • Rated 4 out of 5 stars

    A great improvement over prior generations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! They've greatly improved the build quality compared to previous models, but the quality assurance still needs improvement. I'll list a few pros and cons. Over-all I would recommended it if the user is willing to take an expensive risk and try something new. Get the protection plan! Pros -Screen is super bright and crisp -Vapor chamber does wonders for heat. I've only felt it get warm while charging and during a very long google meets video session. -Squared off sides and design feel very premium. -Processor is incredibly snappy. If I shorten the animations using developer settings, it easily outpaces my iPhone 15 Pro. I can get stuff done faster on this device. -Cover screen is fun to use. Great for selfies and doubles as a mini video player when I want to drift off to sleep without the TV on. There are so many creative ways to use it. -Cameras are WAY better this go-around. In combination with the folding design, this might be the best selfie phone in existence. If frequently surpasses my iPhone 15 pro's camera quality. -Battery life is much improved compared to the 5. I had an S24 Ultra and they lasted nearly the same with the ultra maybe having 10% more juice at the end of the day. Cons -Durability and QA are still questionable. My first Z flip 6 had a screen that popped every time I opened it. I returned and got a new one. No issues so far. -Samsung Care + is expensive and there are questionable stories about Samsung's repair policies. You have to stand by your product and its faults. -Cover screen limitation 1: It needs more widget support from other app developers. If you're like me and primarily use google apps, you're going to be disappointed. Almost every widget is based on Samsung's proprietary apps. -Cover screen limitation 2: Launching apps from this screen is still a beta feature buried in the settings. Even worse, there's only a few supported. You have to download GoodLock to bypass this limitation which is a ding against the user experience. Samsung... just allow every app by default in the settings menu. -Cover screen limitation 3: It's locked at 60hz and is much lower quality than the main screen. For a 6th generation device, this should have an LTPO panel by now and refresh down to 1hz. This would improve AOD and battery life. -Resale value is REALLY BAD. Once you buy a foldable, you're locked in unless you find a Samsung or carrier trade-in deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few weeks now and it has been really fun! Nothing mind blowing, but I love how it fits in my pocket so easily and it is also super light compared to my 23 ultra. The crease is fairly noticable if your brightness is lower, but it doesn't bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of product I like

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Great quality. Pretty pricey but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Thought that seam would bother me on screen but I dont even notice it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hinge is too fragile

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this phone but just three months later it's already malfunctioning. The inner screen intermittently won't turn on. I took it into service but a tiny imperfection on the hinge (see picture) voided my warranty according to the repair shop. This phone has only had normal use, no major drops. It would cost $350 pre-tax to fix the screen. Given the hinge is naturally a weak point, I don't trust that it won't break again in three months so I've decided to buy a different phone instead. It's too bad because it's a really nice concept.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha GemS, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you would like to share additional feedback with us or if you have any questions after reviewing the resource shared, please do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stylish, Sleek, Beautiful phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Z Flip 6 impresses with its stylish, compact foldable design, improved hinge, and vibrant 120Hz main display. The larger outer screen is genuinely useful for quick tasks, while Flex Mode enables hands-free selfies and video calls. Performance is strong, handling multitasking and gaming with ease, though battery life could be better and low-light camera quality is just okay. It’s a unique, eye-catching device that balances function and style, though the price and durability concerns may be a downside for some. Overall Rating: 4.5/5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great flip phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great! For those who's still nostalgic about the flip phone, this one is one of the best flip phone on the market right now. The screen width is however a little bit small to my liking. I like it still.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Galaxy Flip 6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Flip 6 is a great phone that provides plenty of speed, decent battery life, great bright screen and does have the best mechanical flip setup out between the Motorola Flip and itself. The Flip 6 provides plenty of power and battery to easily push through a typical day of texting, emails, and calls alongside some video watching or internet searching. If you choose this model, you can’t and won’t go wrong with your choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small but feels heavy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is small but feels heavy. Good thing the cover monitor can read messages, emails and other messages. It does not take up too much space in my purse. It's expensive but transferable since it's unlocked. The transfer with the SIM card was easy and continue to use. Pictures look natural. Still learning things about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z Flip6 is the BEE'S KNEES!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a guy, I keep my phone in my pocket. This phone being short when folded closed makes it so much more comfortable in my pocket. I love that I can set it to "open to answer" like a classic flip phone. The screen, when folded open, is quite tall, taller than the basic flagship phones. I'm looking forward to the future of this style of phone and what they can do with it as they refine the design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the flip

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes me back to my childhood days with all the flip phones. Although it’s a bit bulky when folded it still a great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Z Flip 6

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the phone super fast, great size and extremely durable. I did give it 4 stars because it is so hard to get your fingers in there to open it. I would tecomend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Phone for Small Hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Z Flip 6 phone! The front screen is a nice feature and the phone's camera takes great pics. The size is perfect for my small hands and it fits in my jeans pocket without falling out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    need to be cheaper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the build and how fast the CPU is. The only downside is that this phone is too expensive and there are no promotions like the pixel 9s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Flip Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, compact and works great with needs of a smaller phone but large screen. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung flip 6

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best company ever all the product are good quality of product is very nice camera display sensor everything all the samsung model have different style they look awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Flip 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and sleek performance, portability is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a fan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for 6 month poor camera. Constant upgrade. Sometimes auto translate screen is on and I did not set. Speak to text is gone .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best, compact, lightweight and powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IF IT DONT FLIP IT ANI'T SPIT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Flip 1, 3 and 5 and now the 6 after I dropped my 5 on its face. I bought this one from Best Buy after every At and T store had to order one. Best Buy had it in stock. I lost my 3 in an airport once and before it was returned, I used a traditional non flip phone. I hated the inconvenience. This will fit in my shirt pocket.

    I would recommend this to a friend
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