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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 78 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers appreciate the ease of use and setup of the Geek Squad Certified Refurbished T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption. Many found it simple to install and use effectively. There were no reported negative comments about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 78 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth the used cost but Best Buy not consistent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great SSD. Why buy new when you can get a great quality used one guaranteed to work for a fraction of the cost. Just one issue but it’s not the fault of the SSD. I’ve ordered two of these at separate times. Both times they came in the box with everything included even all paperwork. They both looked practically new and in great condition. But I noticed that they were a slightly different color and the text on one was slightly bigger. Which was no big deal, just an interesting observation. Until I plug them in and go to format them. One has more formatting options than the other, including my preferred mac settings. So there I realized while they are both the T7, and same cost, they are slightly different generations/models. Granted, it still serves my purposes, but as one has slightly more reformat options, one would think that could’ve been reflected in the price. I’m sure it’s hard to sort their refurbished product when they are practically the same, but it’s still up in the air which you will receive when ordering. Great product and price but the lack of five stars is for that reason alone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not bad :)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a portable SSD to accompany my laptop. This little guy works great. CrystalDiskInfo shows it has 1.03TB written. In terms of endurance, 1TB written means this drive is obviously used, however, that's still is pretty low. Samsung doesn't post endurance numbers for the T7 series, but if you look at their most basic 870QVO; their 1TB is rated at 360TBW. So assuming this uses a similar NAND flash, I would at least expect a life expectancy of at least 180TBW. Performance is also great, my USB-C 3.2 connection shows a read of ~985MBps and a Write speed of ~958MBps; very fast for an external drive. Also, keep in mind that this is a cache-less drive, so extended writing performance may suffer. But not bad. As for packaging, it came in the original retail packaging with manual, USB-C, and USB-A cables. all documentation was included. Upon connecting to my computer, it appears Geek Squad essentially deleted the partition with parted magic or something. That extended 1TB that was written may have been Best Buy's doing to ensure the drive was "wiped" so I couldn't see prior owner's data. That said, you'll need to initialize, partition, and format the disk using Disk Manager in Windows or Disk Utility in Mac OS before using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SSD for travel or video game storage.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great drive. I use mine for extra storage on my Xbox Series X to store and play the non- X/S titles. Its setup was quick and easy. I did test it briefly on my Windows Laptop and it worked just as flawlessly. The quality of the drive, along with a name brand I know and can trust is what makes this SDD a steal for the price. It is very small, think credit card size. The thickness is less than the thickness of a Nintendo Switch game case. It is very light weight and sturdy. There is a single LED on the end, but it is small and not distracting. This SSD has been used non-stop for over 6 months and I have had no issues. I don't travel with it, but I think it would be a great drive to carry along with you in a backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast speed and excellent quaility

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device transfers files at a stable 300 mb/s. I did need to format this device to make it useable. Windows only detects 460 GB but some software detects 500 GB of storage space but overall this is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Geek Squad Certified Refurbished T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue, good value!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Super fast and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it is refurbished, it seems to work reliably. Read/Write speeds are amazing. Portability and elegant look are nice.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Definitely worth the money, refurbished or not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing SSD - worth every penny (for the $60 I paid). I use it for my Xbox Series S and it definitely transfers at about 1 GB/sec. The process is simple, it's silent, about the size of a few stacked credit cards, and Samsung is usually reliable. I would definitely recommend this for anyone needing some fast storage or playing Xbox games off of it (excluding most X|S optimized games)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Speed

    Rated 5 out of 5 stars

    Terrific Drive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this drive works great. It's super fast, so compact, and a terrific value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal ! -- Yu may need to run Disk Management

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Arrived on-time. - OEM packaging a bit rough but everything was inside: SSD, 2 sets of cables (USB to C, C to C) that appeared never used, and warranty brochure. - SSD did not initially appear in Windows directory, which means I had to use Windows Disk Management (right click on Windows Startup icon in bottom left of your tray). Using Disk Mgmnt I easily formatted the SSD, assigned it a drive letter, and gave it a drive label. Bingo -- it then appeared in Windows directory. - then ran CrystalDisk and saw the SSD was only used a few times. Verified SSD was totally healthy. Great Deal !!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Good quality & Small

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st (& only) portable SSD, it is very small, which I love. Very simple to use. I love that its connection is USB-C but it comes with two cables, one for USB-C and the other from USB-C to standard USB. It's simple, straightforward forward, and fast. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Samsung external hd

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was refurbished it works as if it was brand new and had no problems connecting it to my tv and making my tv a game system with a 500gb hard drive and loved that it was plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works great for game storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because games were taking up too much storage space on my Mac. It works great, and the loading time is pretty quick. I did have to do some research as to how to change the format (I know very little about computers), but once I figured that out it was perfect for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Small and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and fast. Great form factor. What's not to like. I have had great luck using this on my Mac. Only one problem. The software is pretty much useless. But still works great if formatted for Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Slick Blue Badboy. Drive is GOOD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Drive is Fast and so Mobile that I cannot find it sometimes. Sleek. Cool looking!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 2TB of this I use for my time machine, so I wanted one I can have too use with my ipad so I can import and export and share things. I don’t always carry my Mac Book so this makes it easy to share picture and videos with family and friends. You may need to format it to EXFAT when you first get it so you will need a computer to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    I love Best Buy refurbished products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung SSD works like a charm. It’s extremely fast.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    fast, small, and very light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and consistent when copying large files, very light

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Small but Mighty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is ultra fast and great for quick editing on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    A great SSD for a wide range of uses!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD has great transfer speeds, and is a very portable and durable external drive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just the Drive -You'll need a USB-A to USB-C Cable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly but there's literally nothing in the box besides the drive (Which it did look like it was in good condition). Did a quick check on CrystalDisk and it had less than 10 hours usage with about 500GB written to the disk - so low usage. Had to supply my own USB-A to USB-C Cable and go into Disk Management in Windows to set up as GPT and format as Ex-FAT drive. Planning on using it for external storage for ShieldTV unit, but so far, so good for the price paid.

    I would recommend this to a friend
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