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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 339 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the HW-Q990D/ZA soundbar for its impressive sound quality, powerful bass, and immersive Dolby Atmos experience. The easy setup and overall ease of use are also appreciated. However, a few customers have reported issues with the Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 339 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Q-series 3.1.2 soundbar before this that I paired with separately sold rear speakers for a total of 5.1.4. That system was good, but there was some minor distortion at higher volumes during action sequences. Overall, that system was good, but this Q-990D system is excellent. No perceived distortion at higher levels, and it gets very loud. The sound fills a large living room extremely well. But it’s just about volume. The sound quality is superb, and that’s what I care most about. I would rather have quality over volume, if I have to pick one over the other. This sound system excels in both areas. With my Q990D paired with my 77” Samsung OLED tv, I really don’t see a reason to go to a theatre. Q-symphony really does work well. When you switch between the Q-symphony and Q-series soundbar options, there is a very big difference in sound. The Q-symphony setting makes this soundbar sound even better. It really does make a big difference. I scored this soundbar for only $900 about 6 weeks ago on a member deal that Best Buy was offering. Its performance is well above that $900 mark, and even at the current $1499 price tag, if that price is within your budget, I really believe it is worth the price. This soundbar consistently ranks at the top of best soundbar lists. If you buy this system, you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been blown away by the Q990D. At first, I had some trial and error with the equalizer and getting the right levels for my living room. But once I dialed it in, the experience completely changed. The sound quality is insane. The upfiring speakers are so realistic that during one show, when the characters’ upstairs neighbors were stomping around, I genuinely thought it was my upstairs neighbors making noise. The bass hits hard and fills the room without overwhelming the mids and highs. Together, it creates a true 360-degree surround effect that makes movies and shows feel completely immersive. If you want a home theater experience that feels alive, this soundbar delivers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive Sound — Totally Transforms Movie Nights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with this soundbar so far. I’ve only watched Avatar: The Way of Water on it, but wow….. the sound is incredible! The larger subwoofer makes a huge difference and gives everything so much depth without being too heavy. You can actually feel the sound move around the room, and it really pulls you into the movie. I did need to adjust a few of the channel settings to get it just right for my space, but once I did, everything came together perfectly. Dialogue is super clear, the effects are detailed, and it just feels balanced and powerful overall. This setup genuinely makes my living room feel like a mini theater. Definitely one of my favorite upgrades I’ve made.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great all around complete sound bar system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is exceptional, voice clarity, bass for days , surround sounds is amazingly works , sound for pro option that actually works , it test yours peace and give you the best surround system fit for your space , just one thing don’t put the group voice If you don’t have a lot of people listening cause if are watching by ur self or with one person it’s gonna get loud all the sudden and it will startle to you

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Top of the class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inredible sound. The sound bounces of the walls and it sounds as if its coming from right behind me. I wish it would come with 2 subwoofers though, but its a pretty good one. At about 50% I have to take some stuff off my shelves because my walls literally shake so much that I have things falling off my shelves. Something I wish it had would be like a categorical way to choose audio. Or at least a way to save equalizer settings and create your own. Regardless its definitely top of its class.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar surround that sounds amazing with music!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did A LOT of research and this is exactly what I was looking for! My primary goal was to find a sound bar, surround sound system that would still sound great with music. This was a challenge because I was replacing a Denon 5 channel surround system with WIRED Klipsch horn style speakers. I’m extremely happy to report that this system with the front side speakers works amazing for that! With all the options to modify the sound through the phone app, you can create crystal clear music and use the virtual mode which makes it sound like a live concert. With the base enhance settings and subwoofer, the sound is really big and full. And music sounds great at quiet volume and surprisingly really loud as well. As for TV and movies, the new novel feature for this system is that you can move the wireless side speakers behind you and switch to rear surround mode. I mounted the speakers on some sleek stands, so It’s easy for me to just unplug them from the power outlet and move them behind me for big blockbuster action movies when the rear sound really matters. For regular TV and most shows, I just keep them in the front position and use front surround. Note: the subwoofer is also wireless, which gives you a lot of flexibility on where you put it. Set up is simple with just a power cord and ARC HDMI or Regular HDMI cord. I guess you can also use the sound bar as a HDMI bridge to connect other devices easily, however, I haven’t done that. As for the wireless connection to the side speakers and subwoofer, they all synced up on my first try. Note: the side speakers are dedicated right and left because they produce sound out of two sides and the top. The only criticism I have is that the remote functionality is limited compared to the app on your phone, but this is kind of a non-issue as the phone app works seamlessly! Definitely worth the extra money!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Don't Think Has Enough Bass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the HW-Q930D and ended up returning it because the subwoofer didn't have enough bass that you could feel when watching movies. These have been movies with explosions in them, music, and other action scenes that worked to test this. Recently got this model, the HW-Q990D after being told that the bass is more powerful and a much better system. After setting it up and watching a few movies to test it, the sound in general is good. Unfortunately, I don't hear that much bass from it, and not much difference from the system I returned. Have it set to the max level on the subwoofer and the bass levels. Does not even shake the rooms or you can feel it much on the sofa. I have it on the right side of the sofa and have a tile floor. I read others reviews saying that it shakes their room and has amazing bass sound. I don't think is worth the price that paid for when can get a system for less money that might get better bass sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dolby Atmos is at its best here.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this is mind blowing. I had the Bose 700 soundbar with Surround speakers and the 700 Bass Module and while that was incredible. This is Dolby Atmos that you can feel. I'm in love with this purchase and if you have a Samsung TV the Q Symphony feature is literally a next level. If you want the full effect. Watch your favorite movie on 4K UHD Disc. Not streaming. Streaming is nice but so compressed over disc quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Picture and Audio Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My OLED 77inch Samsung TV is awesome. The Q Symphony 990F soundbar system is amazing. 11.1.4 channel. I will only buy Samsung!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Q990D soundbar was a great buy. The sound quality is super. it brings out sounds that previously couldn’t be heard on movies. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sounds bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good sound, excellent vibrations and perfect for family front room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung q990d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best soundbar you can buy. Super clear and great bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best immersive system on market today

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point, there is no better immersive sound system setup available that can deliver better. I initially went with Sonos Arc ultra (soundbar only), but when compared to this unit here, the performance difference was night and day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing, the bass is perfect. The dialogue from shows and movies always sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound in a small footprint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 990 series of sound bars is pretty awesome and the latest version of it does not disappoint, I'm a fan of the HDMI 2.1 passthrough as it works well with how I have it configured in my environment. Sound has been amazing, very happy with the night time features it offers as well. Overall a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Marvel in Home Theatre systems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a piece of art in the sound systems, especially using with a Samsung TVs for Q-symphony sound, absolutely a fantastic combination. I bought a 98 inch TV Q80C and its really creates a fantastic surrond sound for the price. Recommend this pruchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best soundbar surround sound system!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound system, paired easily to my Samsung tv. Great Atmos sound fills large living room. Absolutely recommend to anyone looking for a new system or to upgrade their existing system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Brst Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is a must have. The sound is amazing. If you need a soundbar, this is your go too. You will be completely satisfied with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound Bar for listening to music and watching TV ball games and movies

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as my 5.2 Klisph surround setup... but still pretty awesome. While playing games you can tell what side the horse or cars comes from behind.

    I would recommend this to a friend
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